Mercedes-Benz of Clear Lake

We are happy with the purchase of the car and even more so with the service provided by the salesman J R Thomas also the finance guy. Of the 4 cars I have owned, this has been the best service and attentio so with the service provided by the salesman J R Thomas also the finance guy. Of the 4 cars I have owned, this has been the best service and attention I have ever received from a salesman. When I payoff my next car I’ll go back again ! More

Emily assisted me with the repair/service in my car. She was very helpful and her customer skills were excellent. I’m a very happy customer. She was very helpful and her customer skills were excellent. I’m a very happy customer. More

Professional and courteous. Service rep Emily Mejia was very attentive to my requests and service needs. There was no upsale or purchase pressure. Service rep Emily Mejia was very attentive to my requests and service needs. There was no upsale or purchase pressure. More

Patrick Williams and other service people were very kind. Makes the whole car service experience at MBCL very pleasant. My car was serviced quickly. It would be hard not to like the place. Makes the whole car service experience at MBCL very pleasant. My car was serviced quickly. It would be hard not to like the place. More

Amazing service, amazing employees, especially Trent Pham. He is an incredible human being. I am truly pleased with this dealership and service department. Pham. He is an incredible human being. I am truly pleased with this dealership and service department. More

Great service! They explained what they do on the service and delivered the car in short time. They explained what they do on the service and delivered the car in short time. More

Easy to make an appointment online - service providers knew exactly what I needed when I arrived - they kept me updated while I waited - car was clean and working great when it was finished. Everyone was knew exactly what I needed when I arrived - they kept me updated while I waited - car was clean and working great when it was finished. Everyone was very pleasant and friendly. More

Easy to get in, instant greeting, great service, frequent updates and smooth exits. Headache and Hassle Free updates and smooth exits. Headache and Hassle Free More

I bought a 2024 E450 and it's been in the shop twice in 6 months, each time over 8 days with very little to no updates from service department. I am very dissatisfied with my car and the people in the servi months, each time over 8 days with very little to no updates from service department. I am very dissatisfied with my car and the people in the service department. I am hoping this survey gets to upper management about the service and customers unhappiness in the entire process. More

Patrick is a wonderful service advisor. Dealership is attentive. Service Dept did a great job. Dealership is attentive. Service Dept did a great job. More