Mercedes-Benz of Cincinnati

My name is Jacob Mangan and I am a recent graduate of The University of Cincinnati College of Pharmacy Doctorate program. Upon graduation I have been searching for a new luxury vehicle to treat myself with. University of Cincinnati College of Pharmacy Doctorate program. Upon graduation I have been searching for a new luxury vehicle to treat myself with. However, I found this search to be more difficult than expected. I visited many dealerships including Audi, BMW and Kings Automall. This process was exciting, but unproductive as I didn't feel any dealership was giving me the attention I craved. This may be due to my age, as I'm only 24, however this quickly changed when I stepped into Mercedes-Benz of CIncinnati. The staff there gave me their full attention the second I walked into the door, despite my age/appearance. In particular Anthony Destafano, who went above and beyond to assist me with any request/question I had. It is because of Anthony that I have now purchased a new Mercedes-Benz, and will continue to purchase Mercedes-Benz vehicles for many years to come. He has earned my business and my friendship as I will be a lifelong Mercedes-Benz customer. Anthony deserves all the credit in the world for his contributions to this dealership and if every customer is treated like I was, he will gain many future customers to Cincinnati's Mercedes-Benz dealership! More

Chis is the best salesperson I've ever dealt with. He's very professional, honest, easy to deal with, low pressure and straightforward. He actually makes buying a car a fun experience. That's probab He's very professional, honest, easy to deal with, low pressure and straightforward. He actually makes buying a car a fun experience. That's probably why I've bought 8 cars from him! Overall, I love this dealership and they've always been great to deal with from sales, to service to parts. They are what keep me coming back and a loyal Mercedes-Benz owner. More

Excellent experience - very easy to work with Jordan - made us feel comfortable and knew the product very well. Very good communication throughout and the car is awesome! It was five days from the fir made us feel comfortable and knew the product very well. Very good communication throughout and the car is awesome! It was five days from the first time we walked in until we finalized the deal - the process was far easier than I expected. Would enthusiastically recommend to family/friends. We hope to work with you again in the future. More

Anthony DeStefano provided great vehicle knowledge and made our car purchasing experience excellent and painless. Anthony is great to to work with and I highly recommend him to anybody looking to purchas made our car purchasing experience excellent and painless. Anthony is great to to work with and I highly recommend him to anybody looking to purchase a vehicle! We look forward to always working with Anthony in the future. More

My experience with Mercedes Benz of Cincinnati was by far the greatest car buying experience to date. From my initial contact with Mike Campo educating me on the car to the sale and delivery from Chris, eve the greatest car buying experience to date. From my initial contact with Mike Campo educating me on the car to the sale and delivery from Chris, everything was top-notch. I never felt pressured into my decision and my every question was addressed and explained to clear any uncertainties I may have had. I am especially impressed with the level of interaction after the sale remaining at the same high-level. I would recommend this dealership to anyone and I look forward to returning for my wife's vehicle. More

Jordan was very professional and knowledgable. He made the normal car buying experience a pleasurable one. I would definitely work with this dealership and Jordan again. the normal car buying experience a pleasurable one. I would definitely work with this dealership and Jordan again. More

My family and I have purchased cars from Dana Hackney for years and have always had great experiences. This time Dana had us work with Shane Miller. He is outstanding. We always felt like he was taking ex years and have always had great experiences. This time Dana had us work with Shane Miller. He is outstanding. We always felt like he was taking extra special care of us. He went above and beyond what we could ever expect. His knowledge of the cars was unbelievable. He has followed up with us after our purchase to make sure everthing was fine. He has helped us figure out small problems we were experiencing immediatly after our purchase. He has even helped us during his time while he was not working. Working with Shane Miller has been terrific. i would recommend everyone I know to him. More

By far, the best experience I have ever had with a car dealership. Shane Miller was beyond helpful and patient in helping me select and price out the right car for me. Shane also obviously puts his cust dealership. Shane Miller was beyond helpful and patient in helping me select and price out the right car for me. Shane also obviously puts his customers first. Example: The exact specifications I wanted were not available on the 2013 model so he recommended that we order a 2014 (same price). Another sales rep would have tried to find a "close" one and then pushed it. I will definitely be recommending this dealership, and specifically Shane, to friends. The lease deal available on the c-300 is exceptional. Thanks, Joe Filigno More

The other dealership told me that the SLK250 did not come in a manual. Shane got the car ordered and helped me to decide the best options (with the manual transmission). He kept me in the loop during the e in a manual. Shane got the car ordered and helped me to decide the best options (with the manual transmission). He kept me in the loop during the entire 3 month process and gave me a realistic timeline for the length of the wait. I would definitely buy another car from Shane. More

Best customer service experience ever. Shane Miller is an outstanding salesperson. He aims to please and fulfilled every request. Provided a loaner car and had it dropped off at my home while awaited my car outstanding salesperson. He aims to please and fulfilled every request. Provided a loaner car and had it dropped off at my home while awaited my car which was delayed because it was special ordered. Took his time reviewing the car and made me feel very appreciated as a customer. Would highly recommend him to everybody. More