Mercedes-Benz of Cincinnati

Anthony was great to work with---customer friendly, trustworthy and flexible. I spent less than an hour at the dealership and walked out with a great car and had a wonderful experience. -Tom Lieser trustworthy and flexible. I spent less than an hour at the dealership and walked out with a great car and had a wonderful experience. -Tom Lieser More

Anthony did an excellent job making sure that first we test drove the GLK that we were interesting in, then he found the GLK that had the exact features we were wanting and made sure it was made available test drove the GLK that we were interesting in, then he found the GLK that had the exact features we were wanting and made sure it was made available for us. He worked with us on our financing and trade in and made sure we understood and were comfortable with the deal. When we went to pick up our vehicle it was ready and Anthony went over all the electronic features that were available in the vehicle. He even stayed after closing to make sure we understood all the features and could operate are vehicle with out any issues. He provided excellent customer service and I will recommend him to all my friends who are in the search for a new mercedes. Thank you very much Anthony from the Gibsons. More

I purchased my new vehicle at Mercedes Benz Dealership in Cincinnati ( Montgomery ), because I previously had a great experience with purchase of a new vehicle in 2008. I have come to deal with and feel ver Cincinnati ( Montgomery ), because I previously had a great experience with purchase of a new vehicle in 2008. I have come to deal with and feel very comfortable with Carlos Tobar in particular in the sales department. He seems to understand and know which C Class vehicle will best suit my personality and desires and is very knowledgeable about the details of the vehicles he sells. Also, I have had great dealings with the service department mainly for maintenance but also sometimes for repairs. Bob Horn and Charlene Salyers have really been very helpful and understanding and are very knowledgeable of the details of the vehicles they service. More

Throughout the entire buying experience Thad demonstrated true professional handling of my needs. With quick followup to my questions and status of the car's delivery to the dealership, his walk through of t true professional handling of my needs. With quick followup to my questions and status of the car's delivery to the dealership, his walk through of the car was 1st class. I would recommend this dealership & Thad to other interested parties of new cars. More

Everything about my experience with MB of Cincinnati was great. Shane was very knowledgeable and not the least but pushy. It really was one of the easiest car purchase I've ever had if not the easiest. High great. Shane was very knowledgeable and not the least but pushy. It really was one of the easiest car purchase I've ever had if not the easiest. Highly recommended! More

Awesome customer service! Thank you so much Thad! I do recommend you and your dealership to everyone as i know you will make every experience as great as mine! recommend you and your dealership to everyone as i know you will make every experience as great as mine! More

Simple, efficient and enjoyable--Anthony, and Brian too for the close of the deal, provided the epitome of the experience I desired and needed. Thank you. for the close of the deal, provided the epitome of the experience I desired and needed. Thank you. More

My experience at Mercedes-Benz of Cincinnati has been very good over the years. I have purchased 4 vehicles from this dealer and salesman , 2 this year, and have been more than satisfied with sales and very good over the years. I have purchased 4 vehicles from this dealer and salesman , 2 this year, and have been more than satisfied with sales and service. My salesman, Zack Glutz, has gone above and beyond his duty, even coming to my home to program the garage door openers in my 2 new vehicles! My service advisor, Justin Kraus, has been most helpful in taking care of any problems in my previous vehicles and I'm sure this will continue. More

Zach was a pleasure to work with, truly enjoyable and professional experience. Kept me updated throughout the process, even while out of town. Looking forward to enjoying the new CLA 45! professional experience. Kept me updated throughout the process, even while out of town. Looking forward to enjoying the new CLA 45! More

The friendliness and overall culture of the Mercedes dealership is wonderful. The staff members are professional in every respect. We plan to visit again and purchase another vehicle for ourselves as a dealership is wonderful. The staff members are professional in every respect. We plan to visit again and purchase another vehicle for ourselves as a Christmas present. More