Mercedes-Benz of Cincinnati

I was very impressed with Mercedes Benz of Cincinnati and my sales person Jed Hargitt. They have customer service down to an art. I found Jed to be extremely knowlegable, friendly, and experienced. I have p my sales person Jed Hargitt. They have customer service down to an art. I found Jed to be extremely knowlegable, friendly, and experienced. I have purchased other luxury vehicles in the past (not Mercedes Benz) and the sales staff was condescending and didn't take me seriously. Perhaps this was because I was a women looking to buy a car without my husband. But at Mercedes Benz of Cincinnati this wasn't the case. They let me look at my pace before I commited to buying a car. I was never pressured during the entire process. The entire operation is extremely friendly and professional. I know that going forward my experience will be as positive as my buying experience. The finance department had all the paperwork ready and it only took a couple of minutes to complete the transaction. Jed made sure I understood all the bells and whistles on the car before I left the dealer. I would highly recommend Mercedes Benz of Cincinnati to anyone looking for a luxury car. Even if you are just looking and not ready to commit I encourage you to stop in and look at their inventory. You'll be impressed with the experience. Thanks Again, Cynthia More

Mike Campo and Chris Walker were the best to work with. This is my second experience at Mercedes Benz Cincinnati and one thing I can guarantee now is "consistency". Awesome attention to detail and underst This is my second experience at Mercedes Benz Cincinnati and one thing I can guarantee now is "consistency". Awesome attention to detail and understanding what car would fit my needs. The buying process was easy and I never felt pressured at any point. Overall great experience made possible by an awesome staff!!!! More

This was our first time at with Mercedes Benz of Cincinnati. It was a painless, no nonsense experience. The staff was friendly and honest. The used car we purchased was spotless, just like new and Cincinnati. It was a painless, no nonsense experience. The staff was friendly and honest. The used car we purchased was spotless, just like new and ready to go as promised. Even though we did not purchase a Mercedes and it was an older car, we were not treated any differently. We look forward to future car purchases at this dealership. More

I had a very pleasant experience. Jed Hargett was very knowledgeable. He took the time to explain the different options while building the vehicle and made close follow up afterwards. The sale process w knowledgeable. He took the time to explain the different options while building the vehicle and made close follow up afterwards. The sale process went very smoothly and he paid particular attention to time while providing me with the features of the car and services and benefits associated with Mercedes Benz ownership. I would surely do business with the dealership in the future. More

This was the most enjoyable car buying experience I've ever had. Everyone was friendly and professional. Zach Glutz was our salesperson and he was awesome. He took a lot of time with us, showed us I've ever had. Everyone was friendly and professional. Zach Glutz was our salesperson and he was awesome. He took a lot of time with us, showed us several models, gave us a great price on our trade-in, and didn't pressure us at all. I purchased a used E350 and when I went to pick it up, Zach noticed a tiny scratch at the bottom of the passenger side door. He immediately set up an appointment for me to have it painted and taken care of the very next day. The customer service is second to none! I will definitely be back when it's time to buy again. More

I gave all fives because of the way we were treated at the dealership. I have been looking for a used ML that was within my price range for several months. When Zach Glutz found this vehicle he notified the dealership. I have been looking for a used ML that was within my price range for several months. When Zach Glutz found this vehicle he notified me before the vehicle was placed on the lot. Zach treated my wife and I like we were buying the most expensive vehicle in the showroom. I would highly recommend Mercedes Benz of Cincinnati to anyone who is looking for a new Mercedes or quality used car, and also ask for Zach Glutz, who will give you the VIP treatment. Roger Wells More

Mercedes Benz of Cincinnati is the greatest team with awesome Customer service. The minute we walked in the show room, one of the team members stood up from the chair and greeted us with a smile and show awesome Customer service. The minute we walked in the show room, one of the team members stood up from the chair and greeted us with a smile and showed willingness to assist with any questions. He also asked if there was someone in particular we wanted to assist us. Carlos Tobar the person of interest was engaged with another customer at that time. The team member who welcomed us continued to make us feel comfortable while while offering himself to answer any questions. Without any Pressure, we looked around until Carols was available to help. The Manager repeatedly offered us something to drink while waiting. The whole experience made us feel like we were the most important people at the time which lacked at Kings mall Infinity and Columbia Acura. We will definitely go back for another purchase because of the wonderful experience and quick service. Carlos Tobar, Thank you very much!!!!! Harriet. More

As always, Zach did an amazing job for me. He put me in the SUV of my choice at the price I wanted and needed. This was my second of many more purchases to come from Mercedes Benz of Cincinnati. Thanks an the SUV of my choice at the price I wanted and needed. This was my second of many more purchases to come from Mercedes Benz of Cincinnati. Thanks and all the best! David Bowen. More

Everyone was so nice and professional. From Jennifer, with whom I communicated with via email, to the salesperson, Thad Marck, and the other folks whose names I don't know, all were exceptional. I even with whom I communicated with via email, to the salesperson, Thad Marck, and the other folks whose names I don't know, all were exceptional. I even got a follow up from the sales manager. More

The Sales person was very open and helpful. He answered all my questions and did not pressure me. Did not pressure. It was a very good experience. all my questions and did not pressure me. Did not pressure. It was a very good experience. More