Mercedes-Benz of Cincinnati

Want to Buy A Car Without Getting Sweaty? Car buying isn't something I do very often--in fact the last time I bought a new car was 15 years ago! So when it was finally time to do the deed I di Car buying isn't something I do very often--in fact the last time I bought a new car was 15 years ago! So when it was finally time to do the deed I didn't want just any car or any dealership. I most of all didn't want to get all sweaty. Really, it makes me anxious. Anthony, my sales consultant made buying my new car a special event--and sweat free. More

Cla250 4-matic I've bought three new MB's over the last 8 years, all from this dealership. All from Carlos. I have no complaints! Way better service than I ever got I've bought three new MB's over the last 8 years, all from this dealership. All from Carlos. I have no complaints! Way better service than I ever got from Other dealerships. Maintenance can be costly. But when you get your car I believe they'll make you happy 4 and a half out of 5 times. More

Great Experience Working With Thad Marck Thad is a great person to deal with. He makes the transaction hassle free and simple. Thad did everything he could to make me feel comfortable about t Thad is a great person to deal with. He makes the transaction hassle free and simple. Thad did everything he could to make me feel comfortable about the purchase of the car. He also did a great job showing me how everything works and helped me get more comfortable in the car once I had purchased it. I would highly recommend dealing with Thad. More

It was a pleasure working with Chris Walker and the sales team at Mercedes Benz of Cincinnati. Chris and his sales manager handled my purchase with lots of attention to my needs and requests. They made the e team at Mercedes Benz of Cincinnati. Chris and his sales manager handled my purchase with lots of attention to my needs and requests. They made the experience easy for me. I have now met the rest of the service and parts support teams and am really impressed with their whole team. Chris's follow up with me to make sure I am totally satisfied with my car has been great. More

Purchase of a car I have had a great experience during my recent visit at the Mercedes Benz dealership. Both Mr Walker and Mr Hargett were very helpful, and guided me s I have had a great experience during my recent visit at the Mercedes Benz dealership. Both Mr Walker and Mr Hargett were very helpful, and guided me so well in the car selection. I will recommend your dealership to all my friends. More

Very pleased with the professionalism and friendliness of the salesman, Zach Glutz, and management. The cleanliness of the showroom and the overall feel of the dealership also made the experience very rewar the salesman, Zach Glutz, and management. The cleanliness of the showroom and the overall feel of the dealership also made the experience very rewarding. More

We have purchased cars at this Mercedes Dealership before. Thad has been our salesperson each time. He is very professional and knowledgeable . He is genuinely concerned in making sure we are tot before. Thad has been our salesperson each time. He is very professional and knowledgeable . He is genuinely concerned in making sure we are totally satisfied with our new car. We have always been very satisfied with all the services offered at this dealership. We will continue using Thad for all our future cars. He is a great asset to this company!! More

Mr. Marck was excellent and made our car buying experience w/MB of Cincinnati fantastic! Hassle free, no haggling, no upselling, and overall pleasant. Thad ensured the car was ready and waiting a experience w/MB of Cincinnati fantastic! Hassle free, no haggling, no upselling, and overall pleasant. Thad ensured the car was ready and waiting as planned - with an added touch of a big red bow in honor of my Wife's Birthday. My Wife was so exicited, she was still trembling as we completed the paperwork. As business relates to the Staff at MB, all went extremely well, efficient, w/minimal charges against our time. We were in and out within 90 minutes of arriving to pick up our CLA 250. Thad patiently discussed all options specific to purchasing vs. leasing, share calcs, and advised on saving money, such a one-payment lease arrangement, which we ultimately chosed. Lastly, given the car was inbound, Thad stayed in communications with us via phone and email during transit, and without any prompting from us. This assured my Wife and I that Thad was working the delivery of the vehicle on our behalf and that we need not be worried - the CLA 250 was on its way. Just as assuring was the no special requirements levied upon such as requiring a certified check at the time of pickup. An added touch, he provided the name of the Service Manger, along with his business card. Thad also reviewed the car's controls, safety features, and accessories with my Wife and I, the last piece in closing the deal, before we headed home. Truly a pleasant experience in every sense of the word and Katie, the Business Manager, ensured all the paperwork to ratify the sale was in order as well. We are excited, pleased, and a couple of very satisfied Customers after having worked with Thad and the Team in Cincinnati. Thanks, Ronney and Sandra Harris More

Both the environment and the staff at Dana Motors allows for an enjoyable experience the moment you pull up and then walk into the facilities. Chris Walker clearly enjoys his work and is passionate about i for an enjoyable experience the moment you pull up and then walk into the facilities. Chris Walker clearly enjoys his work and is passionate about it. He displays the utmost in professionalism and his personality matches the quality and value added approach that customers need and appreciate. The team that supports him clearly is well assembled and functions at a high level. The care buying experience that results from the aforementioned culture is certainly welcoming and enjoyable. We will be back and certainly recommend Chris and Dana Motors to others. More

March 17, 2014 A "Great" rating has to be March 17, 2014 A "Great" rating has to be earned and by earned I mean by a deliberate, natural and obvious pattern of behavior. Not something that March 17, 2014 A "Great" rating has to be earned and by earned I mean by a deliberate, natural and obvious pattern of behavior. Not something that is practiced or casual. Mr. Hargett was a natural. He was encouraging and informative. Every question was answered, every concern was addressed. I had not seriously considered purchasing a Mercedes-Benz. The trip to this dealership was fifth on my list: GMC, Toyota, Mazda, Chrysler and then Mercedes-Benz of Cincinnati. Experiences varied. Surprisingly, at some of these dealerships it seemed to be an effort for any member of the staff to leave the sitting position! Seriously, I was quite surprised. Mr. Hargett convinced me by explaining in detail exactly why I should consider owning a Mercedes-Benz. I drove a car on several occasions, went over specifications, prices and operating instructions. I was introduced to and talked with other staff members, including Robert, Charlene, Brion and Jennifer. I asked to visit the service area. Seeing that area and talking with service staff is another opportunity to evaluate the dealership's competence. Mercedes-Benz of Cincinnati easily passed that test. We reached a fair price and the rest should be an ongoing, enjoyable experience! More