Mercedes-Benz of Cincinnati

Ready set go I absolutely hate going to any sales place,however when you want a vehicle that is dependable then you go to the best. I leased a 2013 c class for 27 I absolutely hate going to any sales place,however when you want a vehicle that is dependable then you go to the best. I leased a 2013 c class for 27 months, then turned it in with a decision of not getting another vehicle.My sales rep Thad is awesome he doesn't push you,he is polite,you can actually trust Thad because he isn't pushy,he may remind you or call to check up on how things are going,which is pretty awesome.when you get my age you forget your birthday,I do promise if Thad Marck is you're sales rep as long as you rent lease or own a Mercedes he will remind you every year. Thank you to all Mercedes of Cincinnati Kenwood,love the new car smell. Sean Hughes More

Best Ever I have been doing business with this dealer since 1986. Why you might ask? It is simply the best experience I have ever had; be it new car, lease c I have been doing business with this dealer since 1986. Why you might ask? It is simply the best experience I have ever had; be it new car, lease car, service or just dropping by to say hello. More

No pressure, simple straight forward information. The sales person, Carlos Tobar, was an easy person to deal with. I couldn't afford a new vehicle and he worked to find me a used vehicle that fit my The sales person, Carlos Tobar, was an easy person to deal with. I couldn't afford a new vehicle and he worked to find me a used vehicle that fit my needs perfectly. I had visited another Mercedes Benz dealership prior to Cincinnati and walked away with a feeling no different than any other dealership. I feel as though I was treated fairly and how many people can say they bought a car and feel satisfied with the experience? More

Very easy to work with Everyone I met at Mercedes of Cincinnati was friendly and helpful. The ordering and purchasing process were easy, quick, and fun. And communications Everyone I met at Mercedes of Cincinnati was friendly and helpful. The ordering and purchasing process were easy, quick, and fun. And communications were timely. More

Outstanding Salesmanship over the years I have received consistent and unparalleled salesmanship for more than 10 years with Mercedes-Benz of Cincinnati. Zach Glutz has been the ultimate sa I have received consistent and unparalleled salesmanship for more than 10 years with Mercedes-Benz of Cincinnati. Zach Glutz has been the ultimate salesman and delivers a great product with endless customer service. More

Can It get any worse? Started off great and went downhill pretty quick. This would have been the quickest sale for the dealership ever. I walked in and made a decision in 2 Started off great and went downhill pretty quick. This would have been the quickest sale for the dealership ever. I walked in and made a decision in 20 mins. Ran into issues ranging from trying to push a "almost new" car with a scratch (in sales guy's words: don’t expect perfection) to nickel and dime for an I-Phone 6 cable. To top it, the sales guy clearly said "car is a Certified Pre Owned". And the following day during the closing he completely flips his story claiming never having the discussion wanting me to pay extra for certification. Beware of the Sales guy named Chris Dow. He clearly does not understand the value and responsibility that comes with part of the prestigious Mercedes brand. Lack of morals with blatant lies was the spirit of the transaction with Chris. Chris did everything he could to destroy the experience of owning a new luxury car. All he had to do was to man up and say "my bad, i gave you wrong information during sales process". I did the transaction only because I had picked my vehicle and I wanted to get it over with. More

Outstanding service at MB of Cincinnati When we walked into the dealership it was the first time in an MB showroom. We had n o appointment and were immediately greeted by Jim Rutter who saw When we walked into the dealership it was the first time in an MB showroom. We had n o appointment and were immediately greeted by Jim Rutter who saw that we were lost. The following selection and buying experience was excellent More

Great shopping and purchasing experience. Highly recommend! The atmosphere at Mercedes-Benz of Cincinnati is welcoming and friendly. Our Salesman, Chris Walker was outstanding. He is professional and knows all The atmosphere at Mercedes-Benz of Cincinnati is welcoming and friendly. Our Salesman, Chris Walker was outstanding. He is professional and knows all the details of every model we looked at on the lot. Chris is personable and worked for my wife and me to ensure our needs were met, and our questions answered. Looking at purchasing a car is usually stressful. Our experience with MB of Cincinnati, Chris Walker and Bryan the Title and Loan Officer was actually fun. I look forward to buying my next Benz there! Scott. More

pleasant experience burchasing a new car from MB Kenwood About a month ago, after previewing the SLK350 favorably at the Auto show down in Cincinnati , I decided to go look for a new car. I had previously ha About a month ago, after previewing the SLK350 favorably at the Auto show down in Cincinnati , I decided to go look for a new car. I had previously had a less than pleasant experience at a different MB dealership a couple of years ago, and I was seriously considering buying a new or certified car from a MB outside of Cincinnati. I was in fact, in contact with a dealer in Louisville, negotiating a certified car , when I walked into the MB dealer in Kenwood and saw the brand new car I was ultimately to purchase. While I was there a pleasant guy came out of the showroom(Chris Dow), and from that point on he made the whole purchasing experience a really easy . process. I already knew the blue book trade in value for the car I had , and also had an idea of the invoice price on the new car I was interested in, which I had obtained from my credit union previously. During the first negotiation MB Kenwood offered me more than I was expecting for my car, and the price they quoted for the new car was less than I was expecting to pay and so I came away happy. Buying the car was a very pleasant experience , in large part because of the easy manner of Chris , who really knows his cars and seemed fair and honest in every way. BTW the car is GREAT too More

Love the Mercedes E class I Love my new car. Great safety features including blind spot detector, great car for the price. Previously drove similar size Lexus. Car drives we I Love my new car. Great safety features including blind spot detector, great car for the price. Previously drove similar size Lexus. Car drives well. More