Mercedes-Benz of Cincinnati

Great customer service Melanie Parsons is outstanding. Her product knowledge coupled with her excellent customer service skills made purchasing my first Mercedes most enjoy Melanie Parsons is outstanding. Her product knowledge coupled with her excellent customer service skills made purchasing my first Mercedes most enjoyable. Up front and honest and has continues to follow thru with any requests I may have! More

Professional and pleasant Zach was the most professional auto sales person I have ever encountered. No pressure. Friendly and efficient.. He even offered to come to my house Zach was the most professional auto sales person I have ever encountered. No pressure. Friendly and efficient.. He even offered to come to my house to program my car's garage door opener. Would definitely recommend to anyone interested in purchasing a Mercedes Benz. More

Enjoyable Buying Experience We thoroughly enjoyed our vehicle buying experience. Our Salesperson, Chris Dow was professional, informative and "Not" high pressure at all. Chris pa We thoroughly enjoyed our vehicle buying experience. Our Salesperson, Chris Dow was professional, informative and "Not" high pressure at all. Chris patiently worked with us, followed up quickly and gave us excellent advice. Brion Hanes in Finance was pleasant and as promised, we were out the door in less than 30 minutes. Since our purchase, we have been contacted by the General Manager and Chris several times to make sure we were satisfied with our car and to answer any questions we might have. I would most definitely recommend Chris and Mercedes-Benz of Cincinnati to anyone. More

Great car buying experience!!! This dealership has a very nice showroom and large selections of cars. Our sales person was Chris Walker, he is a very knowledgeable salesman. He made This dealership has a very nice showroom and large selections of cars. Our sales person was Chris Walker, he is a very knowledgeable salesman. He made us feel very comfortable and he provided all the information we needed to make a decision on buying a car. I would definitely recommend this place. More

A great place to buy a car. This is a great place to buy a car. Great facilities and very knowledgeable people. Jed Hargett is a fantastic salesman who spent a lot of his time wi This is a great place to buy a car. Great facilities and very knowledgeable people. Jed Hargett is a fantastic salesman who spent a lot of his time with me as I was making up my mind. I learned from past experience that Charlene Saylers in service always goes out of her way for customer satisfaction. The general manager left a message on my voice mail after purchasing the car to make sure everything was ok. More

*Royal Treatment at My Favorite Place to Visit* My car search was becoming gruesome and I was almost ready to fold when I decided to visit Mercedes Benz of Cincinnati to check out their inventory. My car search was becoming gruesome and I was almost ready to fold when I decided to visit Mercedes Benz of Cincinnati to check out their inventory. Their cars were the best I’ve seen after about six weeks of car shopping. I was like a kid in a candy store. My experiences with Anthony DeStefano, Jennifer Jurgens and Frank the driver at MB of Cincy were far more than I expected. Not only did they meet my expectations, they certainly exceeded it when I learned of all the perks that came with purchasing my new certified pre-owned 2012 ML350. Purchasing my new car was such a seamless process that I did not have to leave my office until I was ready to drive away with my new car. This all happened in less than an hour; I was approved and ready to roll. Anthony is helpful, professional, patient, and great to work with. Jennifer Jurgens is extremely friendly, professional and made me feel comfortable over the phone. My interaction with Jennifer is actually what made me decide to trust MB of Cincy with my business. I could not forget Frank the driver who picked me up and transported me back to MB of Cincy, so I can take home my new car. I had a positive interaction with Frank through his prior employment. Therefore I was pleasantly surprised to learn that Frank was my driver. MB of Cincy could not have hired a better person than Frank. I have been sharing my experience with all my family and friends. They especially get a kick out of my reaction when I talk about my free car washes. MB of Cincy has certainly gained a loyal customer. DeeEyeCandi More

Another Awesome Exprience ! Once again Zach Glutz provided exceptional service. Zach assured all of my questions and concerns were addressed. He even called me prior to his de Once again Zach Glutz provided exceptional service. Zach assured all of my questions and concerns were addressed. He even called me prior to his departure for vacation to make sure I had no concerns. He called me again upon his returned, talk about customer service. I love the personal touch! This is my second vehicle purchase from Mercedes Benz of Cincinnati. The entire staff is to be commended for always providing superior quality service. I love my new 2015 GLA 250. More

Great Service From start to finish. Extremely professional and helpful. They're sell there for us ! He cool not ask for a better sales person. Not over the top. Jus From start to finish. Extremely professional and helpful. They're sell there for us ! He cool not ask for a better sales person. Not over the top. Just right information we needed to make a decision. More

2nd time around. From Service to buying a car, I cannot say enough about the people at Mercedes of Cincinnati. Bob Horn has taken care of all our service needs for ma From Service to buying a car, I cannot say enough about the people at Mercedes of Cincinnati. Bob Horn has taken care of all our service needs for many years. Jordan Moore is one of the best salesmen I have ever dealt with, very professional, he is someone you can trust. very quick to respond and take action when needed. Jennifer Jurgen told us she would find us a car and she of course did.. Only place to shop if you want great service... More

They Made It Easy! I live in Columbus but decided on to buy at Mercedes-Benz of Cincinnati. From the moment I called and spoke with Jim Rutter, it was a great experienc I live in Columbus but decided on to buy at Mercedes-Benz of Cincinnati. From the moment I called and spoke with Jim Rutter, it was a great experience. I am a Realtor, so I appreciate exceptional and professional customer service and that is just what I received!! I actually purchased the Mercedes that I had previously leased for two years....they made it easy! More