Mercedes-Benz of Cincinnati

Good customer service by Sales Associate This is my third purchase from Mercedes Benz of Cinti. And as before it was a pleasant experience. Jim Rutter knows my preferences and works hard to This is my third purchase from Mercedes Benz of Cinti. And as before it was a pleasant experience. Jim Rutter knows my preferences and works hard to accomodate them. I would highly recommend him. Nothing is ever too much trouble for him. Thank you once more Jim. Maggie Holland More

2013 ML 350 Chris Walker and Jennifer were extremely helpful in creating a great car buying experience. They promptly answered all of my advance questions and we Chris Walker and Jennifer were extremely helpful in creating a great car buying experience. They promptly answered all of my advance questions and were fair on my older model trade-in. Chris was even responsive to e-mail questions after hours, which was very helpful in advancing my thinking. With much of the work done in advance of the purchase, the actual time in the dealership completing paperwork was brief and straight forward. More

The best service ever The personal service Jed Hargett offert to us its the best i really apreciate for evreathing thanks i will be back soon thanks again best for all The personal service Jed Hargett offert to us its the best i really apreciate for evreathing thanks i will be back soon thanks again best for all More

Excellent experience Our second purchase at this dealership, and Thad made the process simply enjoyable! Thanks for making this an enjoyable experience ! We are happy to r Our second purchase at this dealership, and Thad made the process simply enjoyable! Thanks for making this an enjoyable experience ! We are happy to recommend Thad and MBC. More

'16 MB SLK This was my fourth special order/purchase of a new vehicle with Chris Walker. The entire ordering/purchase/delivery process was exemplary. Chris is This was my fourth special order/purchase of a new vehicle with Chris Walker. The entire ordering/purchase/delivery process was exemplary. Chris is an honest and genuine man. I enjoy working with him. This dealership is a place I actually enjoy visiting. Outstanding dealership from sales to service! The Sales Manager, Mr. Wilson, is also very much a gentleman. Well done again, Gents! More

2010 Porsche C4S Chris Walker and Jennifer created an excellent buying experience. Buying a used car long distance can always be a challenge. Jennifer did a great jo Chris Walker and Jennifer created an excellent buying experience. Buying a used car long distance can always be a challenge. Jennifer did a great job of describing the car and providing all background information and Chris successfully managed the negotiation process enabling me to fly into town and leave with the car within an hour of arriving at the dealership. More

Why I continue to buy from Mercedes Benz I recently moved to Cincinnati for a job opportunity and within a few weeks my 2008 C300 had some problems. I brought it to MB of Cincinnati for servi I recently moved to Cincinnati for a job opportunity and within a few weeks my 2008 C300 had some problems. I brought it to MB of Cincinnati for service. Charlene provided me with analysis of all the repairs that would be needed - some immediate and others that could wait. With 130,000+ miles on the vehicle, I needed to make a decision whether to fix it or buy new. Charlene put me in touch with Zach and we did a few test rides. Zach was very patient, helped me weigh all the options (that were important to me) and took various phone questions from me in addition to my showroom visits. On December 4th, I drove away with my shiny new 2015 Black C300. Note that this is my 4th brand new C Class. Previously owning a 1998, 2004 and a 2008. The other three were special ordered, so needless to say I am quite particular. This was also the best buying experience I have had with MB. Zach was very knowledgeable about the C Class and other models in my price range. It was a no pressure sale. This was important to me because, it had been awhile since I bought a vehicle. When service and sales work together, I view it as a win-win for the buyer and the dealership at the beginning and end of ownership of a vehicle. Everyone was friendly at the dealership (management, service and sales. ) Not only do I have a new MB but, two new friends in Cincinnati! Zach and Charlene make a great Team. More

Memorable and pleasant experience My first MB purchase. Anthony and Michael made my experience easy, great and memorable. Treated me with absolute respect through out. My Sales Agent, My first MB purchase. Anthony and Michael made my experience easy, great and memorable. Treated me with absolute respect through out. My Sales Agent, Anthony was very pleasant and went out of his way to arrange for transportation to get me from my home which was about 75miles away. Thank you guys for an awesome experience. You definitely gained a lifetime customer More

An experience worthy of the Mercedes name. I originally contacted Mike via the dealer's website on a C350 Coupe they had listed. Mike was very professional and was able to work out a very fair I originally contacted Mike via the dealer's website on a C350 Coupe they had listed. Mike was very professional and was able to work out a very fair price and set me up with an appointment to test drive the car with Thad the next day. Thad was equally professional and very knowledgable about the car and the certified pre-owned process. He went over the car with me in detail and made sure I was comfortable with everything. From a guy who buys a lot of cars, I can say this was my first Mercedes purchase, but won't be my last due to my experience with Mercedes of Cincinnati. More

We had an awesome experience at Mercedes-Benz of Cincinnati My wife and I worked with Zach Glutz and he was great. He found the C 300 we were looking for with all the options we wanted and more plus he was able My wife and I worked with Zach Glutz and he was great. He found the C 300 we were looking for with all the options we wanted and more plus he was able to structure a deal that fit our needs. He helped me to surprise my wife with the car and she was ecstatic. Everyone we met was great at the dealership and I'm looking forward to our service relationship and beyond. Thanks Zach! More