Mercedes-Benz of Cincinnati

My 2009 Audi Q5 Initially talking with Jennifer about the Audi Q5, she gave me coffee and took me over to meet Thad. Thanks Jennifer! Thad was great to work with and Initially talking with Jennifer about the Audi Q5, she gave me coffee and took me over to meet Thad. Thanks Jennifer! Thad was great to work with and made the transaction quick and painless. Brion also made the experience easy and enjoyable. Thanks to all! More

Fear Dealer no more We have had negative past experiences buying a car (who hasn't). Thad Marck and the Mercedes Benz of Cincinnati made buying a car a great experience f We have had negative past experiences buying a car (who hasn't). Thad Marck and the Mercedes Benz of Cincinnati made buying a car a great experience for us! Thad was thoughtful, polite and helpful when choosing our car (no pressure, no hassle) and best of all when we went to pick up our car all paperwork was done ahead of time. We will be lifelong customers of MB Cincinnati More

My 2013 GLK Great experience and I have exactly the car I wanted! Thad was great and made the purchase a joy! I would definitely recommend Thad and Mercedes Benz Great experience and I have exactly the car I wanted! Thad was great and made the purchase a joy! I would definitely recommend Thad and Mercedes Benz Of Cincinnati ... I look forward to my next purchase! More

Chris is the best I have purchased four vehicles from Mercedes of Cincinnati and all have been through Chris Walker. What is amazing is that his service and care and a I have purchased four vehicles from Mercedes of Cincinnati and all have been through Chris Walker. What is amazing is that his service and care and attention to detail never wavers. I always feel like I am working with a friend and someone who truly cares for about my needs. I can't say enough about how easy he makes the process and how seamless the transaction is. I guess that is why I continually go back to Chris for my cars and now my children's. More

"FIRST Mercedes Benz experience was amazing" On a December weekday, that was a "complete downpour", my wife & I had a terrific "first-time MB experience" working with Chris Walker. From the firs On a December weekday, that was a "complete downpour", my wife & I had a terrific "first-time MB experience" working with Chris Walker. From the first handshake, he was professional, attentive and most important, listening to the customer! We got the opportunity to test-drive a variety of models & different aged vehicles and settled on a 2016 E350! After we were finished driving, we felt like all "3 of us" had chosen the perfect car! Chris made the whole process from start-to-finish extremely simple. We left with a great car and make a friend in Chris, who we are quite confident will look after us for years to come! More

Amazing customer service Time is the one thing none of us can have too much. My experience with Chris Walker and this dealership has been seamless. They are very respectful Time is the one thing none of us can have too much. My experience with Chris Walker and this dealership has been seamless. They are very respectful of your valuable time. We have worked with Chris for many years and will continue in the future. Customer service has been exemplary. Keep up the great work! More

Professionalism and Patience I worked with Mr. DeStafano purchasing a BMW. Although it wasn't a Mercedes I purchased, I still dealt with the car buying process. I appreciated An I worked with Mr. DeStafano purchasing a BMW. Although it wasn't a Mercedes I purchased, I still dealt with the car buying process. I appreciated Anthony's professionalism, honesty and patience in dealing with me to make my decision. I have my eye on a Mercedes as well, so I won't hesitate to use his service again. Thank you, Wendy Jordan McDonald More

Best service I ever had I have been a Mercedes Benz for long time. This time I had the best service ever received in many years. Mr. Walker provided all information I needed I have been a Mercedes Benz for long time. This time I had the best service ever received in many years. Mr. Walker provided all information I needed and Ms Segrist was very efficient in the paperwork preparation. I recommend MB to all my friends More

great sales experience Zach Glutz was the most professional car sales associate we ever dealt with! He spent time with us going over all the features and options of the veh Zach Glutz was the most professional car sales associate we ever dealt with! He spent time with us going over all the features and options of the vehicle, followed up with us after our initial visit, as well as after we purchased the car! A truly positive buying experience at Mercedes Benz Cincinnati! Thanks so much Zach ! More

Recent purchase of 2016 c450 I recently purchased my first Mercedes Benz from Merc of Cincy. Prior to this I had been an Audi owner and had always thought highly of the way I was I recently purchased my first Mercedes Benz from Merc of Cincy. Prior to this I had been an Audi owner and had always thought highly of the way I was treated at the Audi dealership. I have to say that my experience with Merc of Cincy, especially with my salesman Chris Walker, has topped any experience I've ever had at a car dealership. Chris made the process so simple and easy for me. I visited the dealership about a half dozen times to test drive a number of cars before making my decision and ordering what I wanted. Each time Chris was very attentive, personable, and made me feel like part of the family. Prior to the delivery of my car Chris did 90% of the work before I arrived for pick up. Once there it only took about 15 minutes before we were sitting in the new car with him explaining features etc. All I have to say is this is the best experience I've ever had at a dealership and Chris went beyond expectations in taking the anxiety out of the car buying experience. However, regarding purchasing an extended warranty, I was able to purchase the Mercedes ELW through a different dealer in Santa Monica, California at a discounted price compared Mercedes of Cincinnati. The Mercedes of Cincinnati finance director was not able to match the other dealers' pricing. So to sum it up, if you're going to buy a Mercedes, buy it from Chris Walker at Mercedes of Cincinnati. If you are going to purchase an extended warranty, you may want to look elsewhere and price shop different dealers after your purchase. Just make sure you do it within 30 days of purchase so you don't pay a 15% surcharge. More