Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Chicago - Service Center
Chicago, IL
459 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
459 Reviews of Mercedes-Benz of Chicago - Service Center
Sort by
November 17, 2022
He was very professional and helpful. He was able to help me in a timely manner. He was able to help me in a timely manner. More
by aac13
Employees Worked With
November 16, 2022
Super friendly crew, who addresses my issue with the management team. Atanas was very professional, yet friendly to help me out despite the software difficulties they were facing. management team. Atanas was very professional, yet friendly to help me out despite the software difficulties they were facing. More
by Rus Rasulov
Employees Worked With
October 26, 2022
Chuck made me feel so very welcome. He was helpful for my many questions he answered each one without any complaints. He was helpful for my many questions he answered each one without any complaints. More
by harrismarlan143
Employees Worked With
October 14, 2022
I think this is the best service center around-especially during Covid and after with staffing changes and shortages they were able to accommodate so many customer needs with the complicated vehicles compute during Covid and after with staffing changes and shortages they were able to accommodate so many customer needs with the complicated vehicles computer and mechanical issues. Thanks to Erick Megregor, Dan Flood and the technicians in service that worked on all of our cars. More
by lefleur3
July 23, 2022
They were very efficient and accommodating for my ride from the dealership to home and the vehicle drop off that same day. from the dealership to home and the vehicle drop off that same day. More
by bhuskey
Employees Worked With
July 15, 2022
My service with Melvin Peoples was excellent. He’s pleasant, he’s very attentive, great smile, Melvin make sure the finish product of excellent matches the Company’s name. You cannot or should He’s pleasant, he’s very attentive, great smile, Melvin make sure the finish product of excellent matches the Company’s name. You cannot or should not work for such a top of the line company with an attitude that taste like a lemon 🍋. Kudos to Melvin. Keep up the works of excellence. More
by starrshiwanda
Employees Worked With
July 08, 2022
Mercedes Benz of Chicago di my B-1 service quickly and efficiently. Erick McGregor who was my service rep did a great job of informing me about necessary additional work and he made sure all the work was efficiently. Erick McGregor who was my service rep did a great job of informing me about necessary additional work and he made sure all the work was done on time. He is honest and a great communicator. Erick really understands and delivers great customer service. More
by Vincent.sergi
Employees Worked With
July 07, 2022
Polite, professional service. Quickly hello me solve the problem and I appreciate with his help. Quickly hello me solve the problem and I appreciate with his help. More
by yangyixiao980319
Employees Worked With
June 28, 2022
Mercedes Benz Of Chicago always takes great care of my 3 cars and 1 Sprinter. It is great to have a dealer that provides me a stress free experience every time. Unlike what I have had to deal with at other cars and 1 Sprinter. It is great to have a dealer that provides me a stress free experience every time. Unlike what I have had to deal with at other dealers for non MB vehicles. Geoff runs a great show. Jacob and all the advisers are all fabulous to deal with. More
by Noodle
Employees Worked With
Other Employees :
Maria Sandoval, Tony Jaramillo, Jawad Sayal
