Mercedes-Benz of Chicago - Service Center

My first service on my GLC 300 Erick McGregor took great care of me and my car. Got me a ride where I needed to go and shuttle picked me up when ready to come back Erick McGregor took great care of me and my car. Got me a ride where I needed to go and shuttle picked me up when ready to come back More

service My service experience was much better than the mb competitor in the suburbs, the work was done right the first time and the service reps were very pro My service experience was much better than the mb competitor in the suburbs, the work was done right the first time and the service reps were very professional More

Great Service Experience Brought in my GLE 350 for a recall. The shop was busy but once Melvin Peoples saw me, he quickly fit me into his workload and addressed my needs from Brought in my GLE 350 for a recall. The shop was busy but once Melvin Peoples saw me, he quickly fit me into his workload and addressed my needs from start to finish! Excellent!!! More

Happy Customer Great service. Great staff. I was welcomed right when I pulled up to the drive up. Got taken care of right away. I'm Very Happy with the service!! Great service. Great staff. I was welcomed right when I pulled up to the drive up. Got taken care of right away. I'm Very Happy with the service!!! More

Fast, courteous, professional From the initial call to set up appt to the great service and follow up by Eric to the clean, modern and efficient service center, all made me feel th From the initial call to set up appt to the great service and follow up by Eric to the clean, modern and efficient service center, all made me feel that my car and I were important. More

Awesome service and customer experience I am always satisifed with the job done with my car and how they handle the needs of their clients be it providing free transport services after leavi I am always satisifed with the job done with my car and how they handle the needs of their clients be it providing free transport services after leaving your car or taking the initiative to utilize warranties (which I did not have any clue at that point) so I can avail the service without paying out of pocket. I am also glad that they informed me of a recall service my car needed. Def found a place to have my car in top condition. More

Great customer service Every time that I have come in has always been good experience the staff is polite there's little to no wait time to be seen. Service Manager Melvin P Every time that I have come in has always been good experience the staff is polite there's little to no wait time to be seen. Service Manager Melvin Peoples has always gotten right to me to get me started, as well as updates through out the duration of the service More

Thanks for staying on top of re: recall items There were a couple of recall items on my SUV. I'm glad MBC kept following up with me to get me scheduled because one of the recall items needed addre There were a couple of recall items on my SUV. I'm glad MBC kept following up with me to get me scheduled because one of the recall items needed addressing. More

Quick and great service Service is great. But you should offer bottle water for people that are on the move. I think you should have free donuts as much as we pay for car. Service is great. But you should offer bottle water for people that are on the move. I think you should have free donuts as much as we pay for car. More

Great experience. Chuck Benson has always been my contact person, and ensures that I receive great service each time I have my car serviced. Also the location is easy Chuck Benson has always been my contact person, and ensures that I receive great service each time I have my car serviced. Also the location is easy access.. More