Mercedes-Benz of Chicago - Service Center

Great service I’ve always had an excellent experience when I deal with this service center. Everyone is so polite and ready to assist. Quick exchange and my service I’ve always had an excellent experience when I deal with this service center. Everyone is so polite and ready to assist. Quick exchange and my service provider Jesus was a pleasure to work with. More

Best ever! I just bought my former lease car because I knew I could count on all the staff and service people to be kind. You forgot to add Jennifer Stewart’s n I just bought my former lease car because I knew I could count on all the staff and service people to be kind. You forgot to add Jennifer Stewart’s name. She counts as part of the excellent service as well. Also the shuttle driver was great. You have more people to brag about than you listed. Your marketing people need to fix that:) More

Great Advisor My advisor Terry Stailey goes above and beyond. I wouldn't take my Benz for serviec anywhere else because of him. He is honest and forthright. My advisor Terry Stailey goes above and beyond. I wouldn't take my Benz for serviec anywhere else because of him. He is honest and forthright. More

Limited to service center On my recent visit to the service center, I thought the service was exceptional. I've had bad experiences in the past with your service and was reluc On my recent visit to the service center, I thought the service was exceptional. I've had bad experiences in the past with your service and was reluctant to have my car towed there. Frankly, those experiences stopped me from buying an auto from your dealership. Lynne Olson was courteous and responsive. When I got home I shared my experience with my wife who also has a MB and suggested she go to your center for her service needs. More

Excellent Melvin is the best service writer on the planet. He does everything in a very professional manner. I recommend him to all of my associates. Melvin is the best service writer on the planet. He does everything in a very professional manner. I recommend him to all of my associates. More

mercedes benz of chicago is service with respect. I was treated with the respect that is only Mercedes of Chicago. I was updated on the progress and afforded a loader in a pinch. Why I've been worki I was treated with the respect that is only Mercedes of Chicago. I was updated on the progress and afforded a loader in a pinch. Why I've been working with Melvin for over 30 years. More

Easy in, easy out, easy experience. Everything was prepared when I got there, very little waiting time and everyone was super friendly and helpful. Getting service done on a car is never Everything was prepared when I got there, very little waiting time and everyone was super friendly and helpful. Getting service done on a car is never pleasant, but this is about as good as it can get. More

65,000 miles service Always good service with the best Adviser Erick McGregor. My car runs like brand new again. Erick is very accommodating, friendly, knowledgeable, and Always good service with the best Adviser Erick McGregor. My car runs like brand new again. Erick is very accommodating, friendly, knowledgeable, and most professional. And prompt. More

best experience ever at this dealership Lynne was attentive, welcomingand kept me informed.. Lynne promised to have the vehicle ready and she did. The vehicle was vacuumed at washed. Aweso Lynne was attentive, welcomingand kept me informed.. Lynne promised to have the vehicle ready and she did. The vehicle was vacuumed at washed. Awesome customer service. Thanks Lynne. More

Very satisfied! New location makes it worth while to continue service here rather than elsewhere. Personnel willing to please. Dan Hoffman in finance alerted me to ad New location makes it worth while to continue service here rather than elsewhere. Personnel willing to please. Dan Hoffman in finance alerted me to additional and better options . More