Mercedes-Benz of Chicago - Service Center

Consistent service As always, good job. Consistently good communication throughout the process. Very professional and pleasant. I always look forward to having my car se As always, good job. Consistently good communication throughout the process. Very professional and pleasant. I always look forward to having my car serviced at this location More

Courtesy Overall good service. Suggestion to service is when the car ready and after washed the car was not properly clean especially the lower side along of Overall good service. Suggestion to service is when the car ready and after washed the car was not properly clean especially the lower side along of the front door to the back. Because of machine and after that no hand touch from the people. More

Always a positive experience Needed a new tire because I kissed a curb. Drove in, cup of tea, friendly positive people. Left refreshed with new tire and my clean GLE 350. Servic Needed a new tire because I kissed a curb. Drove in, cup of tea, friendly positive people. Left refreshed with new tire and my clean GLE 350. Service here at MB CHICAGO I s always a positive experience. More

Excellence, as expected Every thing went as planned. My MB associate Lynne went above and beyond! Had an emergency tire change and was taken care of same day. Every thing went as planned. My MB associate Lynne went above and beyond! Had an emergency tire change and was taken care of same day. More

Excellent service in a minimum time Just had a B-Service done. Car was ready earlier as promised. Everything was done to satisfaction. I am pleased with the efficient service by Terry wh Just had a B-Service done. Car was ready earlier as promised. Everything was done to satisfaction. I am pleased with the efficient service by Terry who was assigned my appointment. I also was able to use the loaner car which was very nice. Keep up the good work folks More

Well Remembered Good service and always well received. The guys make you feel like, hey, thanks for your service visit. My service advisor noticed the estimate wasn’t Good service and always well received. The guys make you feel like, hey, thanks for your service visit. My service advisor noticed the estimate wasn’t quite right, which enabled me to get both jobs done and I really appreciated that. More

Good service again at Mercedes Benz of Chicago. Service always checks to see if there are any questions or if you need help in any other way. again at Mercedes Benz of Chicago. Service always checks to see if there are any questions or if you need help in any other way. More

Great service Erick McGregor is not only a great service rep but l can honestly say he has become a friend l can trust with my car. Erick McGregor is not only a great service rep but l can honestly say he has become a friend l can trust with my car. More

Tire Fix I was a walk in. A service advisor met me at my vehicle before I could get out of my vehicle. After I explained to him that I had a tire that needed t I was a walk in. A service advisor met me at my vehicle before I could get out of my vehicle. After I explained to him that I had a tire that needed to be fix he look and found that the tire would have to be replaced. He looked up they price of a new tire and gave me a total with installation and balancing which I found to be very reasonable. The tire was in stock I had a seat in the waiting area and about 1 1/2 hr. I received my vehicle washed and ready to go. (It was 3 vehicles ahead of me that’s why the long wait for the tire change.) I will definitely be using MB of Chicago my go to for service. More

B Service Service advisor was friendly, professional and courteous. Communicated daily on progress of vehicle. Explained in detail of extra services needed. Car Service advisor was friendly, professional and courteous. Communicated daily on progress of vehicle. Explained in detail of extra services needed. Car was ready when promised More