Mercedes-Benz of Chicago - Service Center

Excellent Service & Top Notch Comms Tony and team could not have done anything more; the Uber voucher option to get home and return when ready versus waiting is also a nice touch. Last s Tony and team could not have done anything more; the Uber voucher option to get home and return when ready versus waiting is also a nice touch. Last service I waited in the the lounge and worked from the Service Center which was also more than fine. I took the recommended alignment & Tony made sure I paid the promotional rate that was being run. More

Erik is outstanding. Follow up and service perfect! Erik does a great job. He is thoughtful and his follow-up is outstanding! This dealership does a great job and their techs are outstanding. Erik does a great job. He is thoughtful and his follow-up is outstanding! This dealership does a great job and their techs are outstanding. More

March 20, 2020 I was very satisfied with my visit to Mercedes Benz on Thursday 03-12-2020. Erick McGregor is very professional, knowledgeable and a delight to do bu I was very satisfied with my visit to Mercedes Benz on Thursday 03-12-2020. Erick McGregor is very professional, knowledgeable and a delight to do business with. He is an attentative listener to what you are saying and gives his genuine advice. I was happy the last time I brought my car in for service and even more so with my last. Is it on March 12. Erick is very professional and a great asset to the company.. His personality is exemplary . More

The service center for sprinter Van's was excellent and also very professional and polite. I would recommend this service center to fellow members of my employer also very professional and polite. I would recommend this service center to fellow members of my employer More

My wife and I are extremely satisfied with Atanas customer service, knowledge and professionalism. Atanas immediately greeted my wife and I on a busy Saturday while assisting two other clients. Atan customer service, knowledge and professionalism. Atanas immediately greeted my wife and I on a busy Saturday while assisting two other clients. Atanas was patient and listened to our requests. We are excited about driving away in our new Mercedes. We will recommend Atanas for all vehicle needs. Thank you More

Erick McGregor was the best, very kind, professional and on point. Thank you Erick, I will come back again for my service soon. Erick keep up the good work sir. on point. Thank you Erick, I will come back again for my service soon. Erick keep up the good work sir. More

The service advisor was very patient, responsive and attentive to my issues, and all about to solve them, as a result - problems were solved, what made me very happy. attentive to my issues, and all about to solve them, as a result - problems were solved, what made me very happy. More

I have been dealing with Mercedes-Benz of Chicago since 2006 and have always been extremely pleased with the quality of work, the caring attitude of the employees and the excellent results. Erick McGregor 2006 and have always been extremely pleased with the quality of work, the caring attitude of the employees and the excellent results. Erick McGregor is a model employee in the service department and consistently provides great service.. Valerie Ollar in the sales department is always willing to be of assistance in every way and goes beyond expectations. I always enjoy my experience with everyone at the dealership. More

Erick was attentive, helpful, and made my visit a positive experience. He explained everything in detail and was very accommodating. Exactly what a customer needs. positive experience. He explained everything in detail and was very accommodating. Exactly what a customer needs. More

I get great service every time my GLS cones in for service. But that’s not often because the build quality of Mercedes AMG vehicles is awesome. service. But that’s not often because the build quality of Mercedes AMG vehicles is awesome. More