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Mercedes-Benz of Chicago - Service Center
Chicago, IL
459 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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459 Reviews of Mercedes-Benz of Chicago - Service Center
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September 04, 2023
Allysia is an excellent and very professional advisor She made the service very pleasant . I will next time ask for her to continue to be my advisor She made the service very pleasant . I will next time ask for her to continue to be my advisor More
by raysawaqed
Employees Worked With
August 27, 2023
Alyssia is great! She had great communication with me during the service and very responsive. She had great communication with me during the service and very responsive. More
by Yzhai10
Employees Worked With
July 21, 2023
Drive from Michigan for all my Mercedes service work. We’ll worth the travel, always a great job! We’ll worth the travel, always a great job! More
by scott
Employees Worked With
June 30, 2023
Excellent service from my service representative, Mr. Juan Vargas. He did a great job, and I was very impressed. Juan Vargas. He did a great job, and I was very impressed. More
by alilegbon
June 22, 2023
The Team at Mercedes-Benz of Chicago service facility is by far a superior organization. The certified technicians are very skillful and were able to solve my complex problem with ease. The Advisor was extr by far a superior organization. The certified technicians are very skillful and were able to solve my complex problem with ease. The Advisor was extremely helpful and kept me up-to-date throughout my visit. Even the Service Managers checked in with me during my visit. If you are in the downtown area, this is the place to go! Thanks to all! More
by garym
June 07, 2023
Great customer service very friendly staff from the time I entered till the time I left would definitely recommend! I entered till the time I left would definitely recommend! More
by Daphanie
May 28, 2023
Jonna was so kind and willing to help in an area that wasn’t her usual spot. wasn’t her usual spot. More
by meredavis
May 11, 2023
Always consistent great service by everyone at the dealership. Would highly recommend to anyone to use their service dealership. Would highly recommend to anyone to use their service More
by EJ
Employees Worked With
April 15, 2023
Matt Poore was an excellent service advisor, he was very professional and knowledgeable. I came in for one service and he gave advice and recommendations for other services needed for my vehicle. Matt will professional and knowledgeable. I came in for one service and he gave advice and recommendations for other services needed for my vehicle. Matt will definitely be my go to person when visiting the service department. More
by Sandy
Employees Worked With
March 27, 2023
I consider myself a lucky one to reach out to a highly professional member of Mercedes Ms. Jouanna who professionally, with dedication and respect delt and made my deal possible. With her help i got a won professional member of Mercedes Ms. Jouanna who professionally, with dedication and respect delt and made my deal possible. With her help i got a wonderful car. Ms. Jouanna i believe is an asset for company and earning very good repute for Mercedes. She definitely deserves a high position. God bless you and keep the good work up. More
by akhtar0083
