Mercedes-Benz of Chicago - Service Center

Outstanding Service Erick McGregor is the most knowledgeable,professional individual with excellent customer service skills I have ever had the pleasure to work with. He Erick McGregor is the most knowledgeable,professional individual with excellent customer service skills I have ever had the pleasure to work with. He is the very best at what he does. More

I arrived there at about 730am for a 8am appointment . I was received by Tony warmly! Made my observation with some few question and got good response . Satisfied was received by Tony warmly! Made my observation with some few question and got good response . Satisfied More

Lynne Olson worked with me on a deal for my front covers replacement and thanks to her I was able to save a couple of hundred bucks. Very friendly dealership and great staff. I have been going there for a f replacement and thanks to her I was able to save a couple of hundred bucks. Very friendly dealership and great staff. I have been going there for a few years now and will continue going, because their service is exceptional. More

They are always very attentive to my concerns. I never feel like I am being taken advantage of because I a woman. Love this Team! feel like I am being taken advantage of because I a woman. Love this Team! More

Excellent customer service and communication. I will always look for Jesus to assist with my service needs. Service was timely and it met the high standards expect from Mercedes. always look for Jesus to assist with my service needs. Service was timely and it met the high standards expect from Mercedes. More

I was in a bind with a flat tire on the highway and they accommodated me with a loaner car. The service did take a long period of time, but it was completed and the service advisor Jacob was professional an accommodated me with a loaner car. The service did take a long period of time, but it was completed and the service advisor Jacob was professional and courteous More

Thanks to Erick & the team for helping out when our coolant system completely broke for the 2nd time in 60 days. Rocks stars!!!! Thank you! coolant system completely broke for the 2nd time in 60 days. Rocks stars!!!! Thank you! More

Efficient and friendly service The only place have ever had my Mercedes serviced. Courteous , efficient and friendly service. Work completed as promised and on time. The car is The only place have ever had my Mercedes serviced. Courteous , efficient and friendly service. Work completed as promised and on time. The car is always delivered washed and vacuumed. More

Fantastic service. Melvin Peoples is the best. Great attention to detail and goes far beyond to make sure you're satisfied. He is a true customer advocate. attention to detail and goes far beyond to make sure you're satisfied. He is a true customer advocate. More

Got Me In and Out Quickly Jesus and his team did a great job. There was virtually no waiting time and my loaner car was ready right away. They made it very easy for me to get Jesus and his team did a great job. There was virtually no waiting time and my loaner car was ready right away. They made it very easy for me to get service. More