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Mercedes-Benz of Chicago - Service Center

Chicago, IL

4.8
459 Reviews

459 Reviews of Mercedes-Benz of Chicago - Service Center

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July 24, 2020

Service Maintenance Everyone is always so accommodating and my consultant, Jesus is always so helpful he keeps me updated with servicing on my vehicle and always provides More

by ANNAZUNIGA_CRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Roman
Jul 24, 2020 -

Mercedes-Benz of Chicago responded

Hi, Thank you for taking some time to share your 5 star experience with all of us! Our team looks forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Chicago

July 23, 2020

Very nice dealership and very respectful employees. All work performed was satisfactory . More words. More words More words More words More more more wordy words More

by Unknown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the name
Jul 24, 2020 -

Mercedes-Benz of Chicago responded

Hi, Thank you for taking some time to share your great experience with all of us! Our team looks forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Chicago

July 17, 2020

Great People with Great Service Erick was very cooperative, polite, and patient with all my requests, and I greatly appreciate that. The service was great and completed as scheduled. More

by princellamadkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Mercedes-Benz of Chicago responded

Hi, Thank you for this 5 star review on your experience with Erick! Our team looks forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Chicago

July 17, 2020

The best service at a dealership that I have ever expeerienc I found the dealership to be clean, friendly and efficient and very informative. I would return again and encourage friends to do so as well.Thanks More

by mlgorno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Mercedes-Benz of Chicago responded

Hi, Thank you for this stellar review on your experience with Erick! Our team looks forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Chicago

July 16, 2020

Melvin was great!! Service is always good with Mercedes. My gripe, however, has always been the prices that you charge for your A and B services-B service specifically! We also have a BMW, and they do not c More

by faith.balsier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Mercedes-Benz of Chicago responded

Hi Faith, Thank you for this stellar review on your experience with Melvin! Our team looks forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Chicago

July 01, 2020

THANKS MEVIN, HAD AN APPOINTMENT TUESDAY AND THE SERVICE APPOINTMENT DIDNT TAKE LONG. THANKS MELVIN FOR HELPING ME . MY SERVICE REPRESENTATIVE WAS VERY INFORMED AND NICE More

by tydianne
Recommend Dealer
Yes
Employees Worked With
Melvin Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2020 -

Mercedes-Benz of Chicago responded

Hi Ty, Thank you for this excellent review on your service experience with Melvin! We truly appreciate your business and look forward to serving you again. Best, Your Friends and Family at Mercedes-Benz of Chicago

June 26, 2020

Exceptional service and went above & beyond as always. Thorough service. Efficient process from beginning to end. Would highly recommend for all your service needs. Trustworthy as well! More

by Satisfied Client
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Mercedes-Benz of Chicago responded

Hi, Thank you for this 5 star review on your recent service experience with Erick! We look forward to your next service visit! Best, Your Friends and Family at Mercedes-Benz of Chicago

June 26, 2020

Chuck accommodated my service requests promptly and was easy to work with. Chuck offered extra services and was not pushing them. He did a great job. More

by mary.clark
Recommend Dealer
Yes
Employees Worked With
Chuck Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Mercedes-Benz of Chicago responded

Hi Mary, Thank you for this 5 star review on your recent service experience with Chuck! Our team looks forward to welcoming you back at your next service interval. Best, Your Friends and Family at Mercedes-Benz of Chicago

June 26, 2020

I appreciate the great service and customer service that I received! Everything went well and it was quick turnaround. I was communicated to often throughout the process More

by ltanjr
Recommend Dealer
Yes
Employees Worked With
Karolina Cabaj
Jun 27, 2020 -

Mercedes-Benz of Chicago responded

Hi, Thank you for the amazing 5 star review on your recent experience with Karolina! Our team appreciates your business and looks forward to serving you again. Best, Your Friends and Family at Mercedes-Benz of Chicago

June 19, 2020

Chuck is awesome he kept me informed with car I been coming there for year’s first i was coming next door @ the Audi service center next to you guys never experienced a advisor like Chuck he’s truly do More

by Timothy King
Recommend Dealer
Yes
Employees Worked With
Chuck Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Mercedes-Benz of Chicago responded

Hi Timothy, Thank you for the opportunity to serve you! The team is honored to receive your 5 star rating and review! We are grateful to have earned your business and wonderful recommendations regarding your experience with Will! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

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