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Mercedes-Benz of Chicago - Service Center
Chicago, IL
459 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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459 Reviews of Mercedes-Benz of Chicago - Service Center
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May 11, 2021
Erick McGregor’s service and attentiveness were spectacular. This was my second experience with him. Both times were truly great. I would recommend the dealership to others. spectacular. This was my second experience with him. Both times were truly great. I would recommend the dealership to others. More
by Kevin Ozenne
Employees Worked With
May 10, 2021
As always the experience was excellent from beginning to end. As always also, visiting Mercedes for service is always wildly expensive, but I suppose we get what we pay for. end. As always also, visiting Mercedes for service is always wildly expensive, but I suppose we get what we pay for. More
by paul t
Employees Worked With
May 04, 2021
I love this dealership. Everyone I met was very friendly, Joshua did a great job on getting my car fixed in a timely manner. All went smoothly. Thank you! friendly, Joshua did a great job on getting my car fixed in a timely manner. All went smoothly. Thank you! More
by Lindaoc59
Employees Worked With
Joshua Elliott
May 01, 2021
Melvin is excellent. It took a week to complete, which was frustrating, but Melvin stayed on top of it. Car was returned looked great. The repairs were don to the sun roof but now I have an air sound in was frustrating, but Melvin stayed on top of it. Car was returned looked great. The repairs were don to the sun roof but now I have an air sound in the sun roof. Apparently it is not adjusted properly. A short test drive with the radio off would have detected it. I will get it fixed next time I come in. More
by Bolgerlaw
Employees Worked With
April 22, 2021
I took my car in for the annual service and the entire process was seamless. Great customer service! I appreciate the text message communication to supplement the emails and in phone communication. process was seamless. Great customer service! I appreciate the text message communication to supplement the emails and in phone communication. More
by ndejesus
April 18, 2021
Friendly and trustworthy. Melvin was great as well as the entire Staff. I was able to speak with a few Staff members all were friendly and helpful. entire Staff. I was able to speak with a few Staff members all were friendly and helpful. More
by Fresh 1
Employees Worked With
April 17, 2021
Erik is always pleasant to work with. He makes a simple service appointment easy, quick, and with a high level of communication. He is by far my favorite service team meme ever to work with. service appointment easy, quick, and with a high level of communication. He is by far my favorite service team meme ever to work with. More
by lchester04
Employees Worked With
April 01, 2021
Great people with great skills. Communications is excellent and their attention to every service request and requirements are greatly appreciated. I give them A plus compare to any other dealers se excellent and their attention to every service request and requirements are greatly appreciated. I give them A plus compare to any other dealers services More
by samhalim1030
