Mercedes-Benz of Chicago - Service Center

Mercedes is a professional , competent on time service with a exceptional knowledgeable team and customer service with a exceptional knowledgeable team and customer service More

Excellent follow up and customer service. All of the details were transparent, staff is friendly and helpful. Always a pleasure bringing my car for service at Mercedes-Benz of Chicago. All of the details were transparent, staff is friendly and helpful. Always a pleasure bringing my car for service at Mercedes-Benz of Chicago. More

Salvador, my service advisor, was responsive, informed, explained the problem and the matter was corrected timely at the cost and within time frame he projected. Excellent service! explained the problem and the matter was corrected timely at the cost and within time frame he projected. Excellent service! More

My advisor Adam has the best customer service skills I’ve ever seen. Awesome job ever seen. Awesome job More

I went to the dealer for the Oil change , Hasan from the beginning was very professional with me and very attentive. The service he gave me was excellent. beginning was very professional with me and very attentive. The service he gave me was excellent. More

My service date: 18-May-2024 I've appreciated the Personal and Professional level of service that I've received from the entire MB of Chicago on Elston avenue staff. I worked with Julissa M. (Issue Personal and Professional level of service that I've received from the entire MB of Chicago on Elston avenue staff. I worked with Julissa M. (Issues with my tire & Rear tail lamp cover replacement), who in my opinion was absolutely tremendous. I was kept in the loop about the status of my AMG GLC 43 and my questions were answered, where I felt confident. I've shared my MB Fletcher Jones experience with family and friends. Keep up the awesome work that you're providing and as always, thank you! More

The service center is the best! Been here before and will comtinue to recommend them …they are courteous prompt, keep in touch with updates. last time in I had Salvadore Padilla and Been here before and will comtinue to recommend them …they are courteous prompt, keep in touch with updates. last time in I had Salvadore Padilla and he made the whole experience as simple as possible! More

customer service is excellent. Sal is particularly good at communicating status and addressing questions Inhad Sal is particularly good at communicating status and addressing questions Inhad More

Excellent and well above expectations. Erik McGregor was awesome in the service department from start to finish. Between him and Valerie Oller in sales, nothing but great experiences Erik McGregor was awesome in the service department from start to finish. Between him and Valerie Oller in sales, nothing but great experiences with MB of Chicago More