Mercedes-Benz of Chicago

The service was great and fast. It was at the last minute and I didn't have an appointment, but the service was great and fast for a walk in customer. It was at the last minute and I didn't have an appointment, but the service was great and fast for a walk in customer. More

Service repair Chuck Benson is an awesome service Rep.. he handleded my insurance needs and kept me informed throughout the repair. Thank you for treating your emplo Chuck Benson is an awesome service Rep.. he handleded my insurance needs and kept me informed throughout the repair. Thank you for treating your employees well, Chuck has been taking care of us for 10 plus years!! More

Service satisfaction Always a pleasure dealing with the professional staff @ mercedes benz chIcago. The staff works continually till you are completely satisfied. I walk Always a pleasure dealing with the professional staff @ mercedes benz chIcago. The staff works continually till you are completely satisfied. I walked away happy and ready to upgrade to a new vehicle because of all the wonderful loaners I drove. More

Car wash Was in the area so I stopped in for a car wash. I think it's great that the consumer can just drive through for that benefit. Was in the area so I stopped in for a car wash. I think it's great that the consumer can just drive through for that benefit. More

Friendly, knowledgeable, honest, and courteous Kevin provided excellent service from beginning to end--initial encounter and test drive through final negotiations and my purchase of a new Mercedes- Kevin provided excellent service from beginning to end--initial encounter and test drive through final negotiations and my purchase of a new Mercedes-Benz vehicle. Clearly he knows and loves the cars and he knows the business well. He was able to answer all of my questions and really "sold" me on some features that I wasn't aware of during my test drive. Equally important, he was remarkably considerate and respectful of my time overall and my privacy in terms of how I manage my personal finances. Thanks to Jennifer Stewart too for moving me through the purchase process quickly and efficiently and for giving me excellent tips about how best to navigate state and local vehicle transfer requirements. More

Great service Great people and service. I can't say how much it enjoyed this experience and when I buy my next car it will be here with this sales staff. Great people and service. I can't say how much it enjoyed this experience and when I buy my next car it will be here with this sales staff. More

Great service Ben did a great job taking care of all our service needs. They had the SUV fixed quickly and a loaner available while the other was being fixed. Ben did a great job taking care of all our service needs. They had the SUV fixed quickly and a loaner available while the other was being fixed. More

Excellent, friendly, hassle-free Had a great service experience from initial scheduling through pickup. Received proactive communication, and was able to arrange to have my car ready Had a great service experience from initial scheduling through pickup. Received proactive communication, and was able to arrange to have my car ready to drive away upon arrival for pick up. Thank you. More

Thanks Again As always they never fail to impress me, simple quick and correct the way I like it Special Thanks to Erik McGregor "your are the best" As always they never fail to impress me, simple quick and correct the way I like it Special Thanks to Erik McGregor "your are the best" More

Excellent service I experienced great customer service, prompt service and completion of recall issue. The loaner car that I was provided was very clean and fun to dr I experienced great customer service, prompt service and completion of recall issue. The loaner car that I was provided was very clean and fun to drive. More