Mercedes-Benz of Chicago

Horrible Dash was cracked. Front license plate not on when I got there they had to take it back, had to wait. Gps was loose. When I got home my back license pl Dash was cracked. Front license plate not on when I got there they had to take it back, had to wait. Gps was loose. When I got home my back license plate was hanging on one side. My car was dirty even though they said they would wash it. Etc, etc. Trying to get me to pay for more service, even tires, and I just recently got new tires. My car doesn't go as fast as it use to go. I want the things fixed that they broke!!!!!!!!!!! Horrible service!!! More

Great Dealership...Great Service! I was very impressed with the sales team when I originally purchased the vehicle and the service level, quality and professionalism received from the I was very impressed with the sales team when I originally purchased the vehicle and the service level, quality and professionalism received from the service team was also very exceptional. Thanks! More

The Lady Gets Jazzy It was always my dream to own a Mercedes. That dream materialized for me when I purchased my first Mercedes in 2003. I was in a state of utter infatua It was always my dream to own a Mercedes. That dream materialized for me when I purchased my first Mercedes in 2003. I was in a state of utter infatuation with the brand. Fourteen years later, I found myself wanting to avoid the familiar colors of gray and blue. I wanted to venture out to a more jazzier color. On August 7, I discovered that jazzier color in a Cardinal Red C300 Mercedes introduced to me by my original salesman, Mr. Paul Price. Mr. Price helped me navigate the process of purchase from beginning to end and beyond. He explained to me in great detail all aspects and features of the car. He was friendly and patient and answered all questions put to him with diligence and honesty. It was truly a wonderful experience having him as my sales rep. He even presented me with a box of chocolates upon conclusion. What a great experience and what a great sales rep!!! More

Great customer service My overall experience was exceptional. My salesman, Marcus Jones was professional and a great salesman without over doing it. Travis Yonn expedited my My overall experience was exceptional. My salesman, Marcus Jones was professional and a great salesman without over doing it. Travis Yonn expedited my paperwork and made the experience great!! More

MB Service is A-One It's always a pleasure to have my car serviced at MB of Chicago. Dan and Terry exemplify quality service. Always as smooth process from start to fin It's always a pleasure to have my car serviced at MB of Chicago. Dan and Terry exemplify quality service. Always as smooth process from start to finish. More

excellent service experience I am completely satisfied with Mercedes-Benz of Chicago service experience and customer service. Fletcher Jones should purchase the 6 acre lot next t I am completely satisfied with Mercedes-Benz of Chicago service experience and customer service. Fletcher Jones should purchase the 6 acre lot next to service center and build a new Certified Collision Center. In Chicago we truly need a new Audi/Mercedes-Benz Certified Collision Center next to the new service center. More

Great job Thank you the best, taken care of and knew about the tasks quick and efficient manner just a very well experience and excellent care, best wishes to t Thank you the best, taken care of and knew about the tasks quick and efficient manner just a very well experience and excellent care, best wishes to the company. More

Always The Best Mercedes-Benz of Chicago continues to provide consistent service with knowledgeable staff - after over 15 years of serving our cars they still never f Mercedes-Benz of Chicago continues to provide consistent service with knowledgeable staff - after over 15 years of serving our cars they still never falter in providing an exemplary experience! More

Great Service and Communication! Personable and Reliable My service was great. From the minute I pulled up until the time I checked out everything was fantastic. Szymon was professional and "gets" customer My service was great. From the minute I pulled up until the time I checked out everything was fantastic. Szymon was professional and "gets" customer service. I will request him in the future for my service needs. He gets the 5 star review! Thank you, Alison K More

Above and Beyond Erick McGregor and the service technicians at Mercedes Benz of Chicago once again went above and beyond. We had our vehicle for scheduled maintenance Erick McGregor and the service technicians at Mercedes Benz of Chicago once again went above and beyond. We had our vehicle for scheduled maintenance and they also cleared up a few othe items that needed attention. Thank you. More