Mercedes-Benz of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Nothing but positive thing to say about Obi. Great professionalism and helped me find something I was going to enjoy for years. Great professionalism and helped me find something I was going to enjoy for years. More
Andrea is probably the the sweetest and most caring sales person I have EVER worked with. I’ve purchased literally over 50 cars in my lifetime and this woman was the first to keep in constant contact with person I have EVER worked with. I’ve purchased literally over 50 cars in my lifetime and this woman was the first to keep in constant contact with me… not to purchase a car from her…. But just to see how my mom was doing after a very awful eye surgery which delayed our car buying time for over two months! My moms previous car was totaled in a head on car collision and needed to be replaced…. This was never a topic with Andrea as she reached out numerous times to keep tabs on my moms status and her recovery ❤️🩹. If I can only buy a vehicle for the rest of my life off one ☝🏼 sales woman…. I’m pretty sure I have found the best fit for me 🥹🥰 This woman is TRULY an asset to your dealership family and should now be in charge of teaching classes for all your sales teams on communications , understanding and client development/ growth. When you do and act like her … great things will happen and follow you. While I continued from time to time on my vehicle search… and although I didn’t purchase from Mercedes where she works… I made sure to only check out vehicles that were for sale at both Audi and Mercedes……. Reason being…. I was ONLY going to buy a car for my mom (which was a surprise gift 🎁) from the ONE ☝🏼 woman who kept texting me asking and asking and asking….. “How’s your mom?” 🥰🥹🥲 More
First time working with a Mercedes dealership and I have to say this was the most professional and helpful environment I’ve ever gone to. The whole team was incredibly knowledgeable and helpful. Made buying to say this was the most professional and helpful environment I’ve ever gone to. The whole team was incredibly knowledgeable and helpful. Made buying my first Mercedes an enjoyable experience. More
Matt Poore was an excellent service advisor, he was very professional and knowledgeable. I came in for one service and he gave advice and recommendations for other services needed for my vehicle. Matt will professional and knowledgeable. I came in for one service and he gave advice and recommendations for other services needed for my vehicle. Matt will definitely be my go to person when visiting the service department. More
Marcus Jones went well beyond the call of duty. His responses were not only prompt but courteous. His actions essentially made the deal. His responses were not only prompt but courteous. His actions essentially made the deal. More
I am a returning client and I wouldn’t allow anyone else to service me!! He was Absolutely amazing! Very helpful and patient! 10/10! Thank you again to service me!! He was Absolutely amazing! Very helpful and patient! 10/10! Thank you again More
The team at MB Chicago is outstanding. They are incredibly friendly and outgoing and eager to help you find what you’re looking for. Certainly the best Mercedes Dealership in Illinois. They are incredibly friendly and outgoing and eager to help you find what you’re looking for. Certainly the best Mercedes Dealership in Illinois. More
I had a wonderful experience with Joanna Davila. Joanna was very knowledgeable, kind, open and focused on helping me find a vehicle that matched my needs, goals and finances. Joanna also had humor, Joanna was very knowledgeable, kind, open and focused on helping me find a vehicle that matched my needs, goals and finances. Joanna also had humor, and helped arrange getting me some food, as I was hungry and needed something to eat. Joanna then guided me through the entire process, discussed options, assisted me with getting my finance needs arranged, trained me on using the technology in the vehicle. Joanna displayed respect and integrity in our interactions, and made this process of purchasing a new car fun and easy. Joanna was patient, reviewed everything, and provided an overall stellar experience. Thank you very much! More
The service is outstanding. Obina has been very helpful in taking his time to go over all car futures. Thank you so much! Obina has been very helpful in taking his time to go over all car futures. Thank you so much! More