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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,169 Reviews

1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

April 15, 2023

Matt Poore was an excellent service advisor, he was very professional and knowledgeable. I came in for one service and he gave advice and recommendations for other services needed for my vehicle. Matt will More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Poore
April 12, 2023

I am a returning client and I wouldn’t allow anyone else to service me!! He was Absolutely amazing! Very helpful and patient! 10/10! Thank you again More

by teja_hutchinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
April 11, 2023

The team at MB Chicago is outstanding. They are incredibly friendly and outgoing and eager to help you find what you’re looking for. Certainly the best Mercedes Dealership in Illinois. More

by CAgba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Obinna Agba
April 04, 2023

I had a wonderful experience with Joanna Davila. Joanna was very knowledgeable, kind, open and focused on helping me find a vehicle that matched my needs, goals and finances. Joanna also had humor, More

by GaryR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Leon Smith, Joanna Davila
Apr 06, 2023 -

Mercedes-Benz of Chicago responded

Hello GaryR., Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Joanna. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car that matched your needs and finances. We look forward to assisting you for many years to come and are here to help should you need us. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many miles to come! All the best, Your Friends and Family at Mercedes-Benz of Chicago

April 01, 2023

The service is outstanding. Obina has been very helpful in taking his time to go over all car futures. Thank you so much! More

by Yury
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Apr 01, 2023 -

Yury responded

I want to thank Obinna for the excellent service, for his knowledge , for answering all our questions and for taking his time to make sure my wife is comfortable with all cars futures. Thank you!!!

Apr 03, 2023 -

Mercedes-Benz of Chicago responded

Hello Yury, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Obinna. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

April 01, 2023

I would describe this dealership as best in class because it is full service, efficient, friendly and convenient. More

by IM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bertin Covarruvias
Apr 03, 2023 -

Mercedes-Benz of Chicago responded

Hello IM, Thank you for the 5-star rating! The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

March 29, 2023

Joanna Davila is knowledgeable, professional and one of the funniest salespersons I’ve had the pleasure of doing business with. She worked with me to trade in my leased Jaguar to get a new Mercedes and mad More

by EricGLC300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Venita R., Joanna Davila
Mar 31, 2023 -

Mercedes-Benz of Chicago responded

Hello EricGLC300, Thank you for the 5-star rating! The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding your visit with Joanna. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

March 29, 2023

Andrea was wonderful to work with, no pressure and easy to talk thru this big decision with. thank you!! More

by shbanana7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Andrea Ramirez
Mar 31, 2023 -

Mercedes-Benz of Chicago responded

Hi shbanana7, Thank you for the 5-star rating! We appreciate you taking the time to share your feedback on your recent visit with us. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Andrea. Your recommendations are truly a gift. Congratulations on your purchase! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

March 28, 2023

Sam is a great person to work with! This is the second car I obtain from him. He is very knowledgeable about the cars as well as helps you get the best deal possible. I very much apprec More

by Dario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Tomaino , Lok Wong
Mar 28, 2023 -

Mercedes-Benz of Chicago responded

Hello Dario, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Dario. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

March 27, 2023

Joanna was amazing. Very patient, attentive and knowledgeable. I’ve bought many of vehicles from Joanna as well as my family and she never disappoints. Keep doing wha More

by Mmartinez7520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanna Davila
Mar 28, 2023 -

Mercedes-Benz of Chicago responded

Hello Mmartinez7520, Thank you for the 5-star rating! It’s really rewarding hearing that Joanna was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority, and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

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