Mercedes-Benz of Chicago

good sales the dealer is very good and sales person is very nice. I would like to recommend this dealership to my friend or family. Very good experience. the dealer is very good and sales person is very nice. I would like to recommend this dealership to my friend or family. Very good experience. More

Dan Hoffman (and Lynn) were amazing! So, this is my second time taking my brand new Mercedes into this service center (I closed my garage door on it this time. Argh!) This place made the So, this is my second time taking my brand new Mercedes into this service center (I closed my garage door on it this time. Argh!) This place made the car look good as new and took wonderful care of me. Mercedes is lucky to have an efficient and kind person like Dan Hoffman running things. And Lynn at the desk helped make it happen. Thanks so much to both. I will take my car no where but here... (although hopefully I won't do more stupid things to it!). By the way, the car runs like a dream. My children don't get carsick in it because it doesn't even feel like you are in a car. More

Very professional. My experience with the service department of this dealership has been 100% positive! They have been honest, fair, competent and curteous. I have come My experience with the service department of this dealership has been 100% positive! They have been honest, fair, competent and curteous. I have come to expect reliablety. More

My experience was excellent Excellent service I will recommend my friends to Chicago Mercedes .check in was timely prompt attention was given I'm so glad I decided to bring my Excellent service I will recommend my friends to Chicago Mercedes .check in was timely prompt attention was given I'm so glad I decided to bring my business to China go Mercedes I'm very please with the services More

Great Service -- Mercedes Benz of Chicago Melvin Peoples always makes sure everything is perfect. Melvin has consistently guessed what an issue is before the mechanics have even looked at the Melvin Peoples always makes sure everything is perfect. Melvin has consistently guessed what an issue is before the mechanics have even looked at the car. Great people and great service. Everyone is always ready to help you. Geoff Hult, the Service Director, is a great guy. Terry Staley is a good guy. Could go on--but, bottom line--I am always happy that I chose Mercedes-Benz of Chicago. My father bought his car there last year, and Melvin Peoples has been taking care of him, too. More

vehicle service Terry Stailey always informs me what is needed, and the service dept. is excellent. No issues or problems. Entire staff very friendly and professional Terry Stailey always informs me what is needed, and the service dept. is excellent. No issues or problems. Entire staff very friendly and professional. Earl Kirshner More

great experience From start to finish i had a great experience working with Patricia and the FJ team. Found the perfect car, traded in my old car with no hassle, and From start to finish i had a great experience working with Patricia and the FJ team. Found the perfect car, traded in my old car with no hassle, and was in and out quickly with a beautiful new benz. More

Vehicle Service The customer service was excellent and outstanding service advisor Terry Staley informed me of the necessary maintenance that was due for my car Terry The customer service was excellent and outstanding service advisor Terry Staley informed me of the necessary maintenance that was due for my car Terry always provides exceptional customer service when i bring my car to Fletcher Jones Mercedes Benz. More

Loyalty customer Y’all did amazing job clean my car up for me ,I will come back too this dealer thank you ,good customer service skills 11/11/17 Y’all did amazing job clean my car up for me ,I will come back too this dealer thank you ,good customer service skills 11/11/17 More

Maintainenance and order new key He was courteous and helpful. The only complain we have is the staff in the parts department needs to be trained to provide accurate information reaga He was courteous and helpful. The only complain we have is the staff in the parts department needs to be trained to provide accurate information reagardinf key replacement. More