Mercedes-Benz of Chicago

Enjoyable experience Process of buying my new GLC was an enjoyable experience. I would strongly recommend Mercedes Benz of Chicago for their professionalism and ease of p Process of buying my new GLC was an enjoyable experience. I would strongly recommend Mercedes Benz of Chicago for their professionalism and ease of purchasing my car. More

Sprinter Purchase Walter was absolutely friendly, professional and honest throughout the sales process. He gave a detailed overview of the vehicle features, options and Walter was absolutely friendly, professional and honest throughout the sales process. He gave a detailed overview of the vehicle features, options and capabilities. He definitely changed my experience with Mercedes Benz. More

"GLC 300 4Matic an amazing experience" Got our new GLC 300 Saturday and what an amazing experience we had. Emil Johic and Leon Smith are humble, very professional and treated us like a fa Got our new GLC 300 Saturday and what an amazing experience we had. Emil Johic and Leon Smith are humble, very professional and treated us like a family. Everything was smooth from start till the end of our transaction. We will highly recommend them and this location 110%... THANK YOU MERCEDES BENZ OF CHICAGO!!!! More

Service Had a bubble on a tire that was supposedly replaced 5/2017 . Service dept could not find our tire and wheel extended warrenty. Took about 15 frustrati Had a bubble on a tire that was supposedly replaced 5/2017 . Service dept could not find our tire and wheel extended warrenty. Took about 15 frustrating calls on my part to find someone who could locate it. Inside cloth on roof had been seriously stained by workers when they replaced the convertible mechanism but it was scrubbed this visit and got it mostly clean. Otherwise we were well taken care of and everyone was friendly and helpful. More

it’s Chuck and Mark that make the service. Chuck and Mark really make the service their for me. Chuck is a fantastic service provider and very impressive. Mark the service manager is also very Chuck and Mark really make the service their for me. Chuck is a fantastic service provider and very impressive. Mark the service manager is also very helpful and tries to help get the issues fixed. I’ve been going to Chuck for years and he’s the reason I don’t take my car to a more fairly priced certified Mercedes mechanic. I hope Chuck and Mark are commended for their great work! More

Most recent and historical services from Melvin Peoples. I have been a Fletcher Mercede Benz customer for more than 10 years. My service provider has been Melvin Peoples for most of that time. Service rend I have been a Fletcher Mercede Benz customer for more than 10 years. My service provider has been Melvin Peoples for most of that time. Service rendored by Melvin and others encountered has been superb in all manners...including pricing. More

Outstanding customer service To whom it may concern: The rating above was given based upon the impressive quality of the work necessary. The overall experiential was world cl To whom it may concern: The rating above was given based upon the impressive quality of the work necessary. The overall experiential was world class. In this day, all of us like fast, accurate completion on-the-job. Mister Peoples' conduct was professional , courteous, business- like, a gentleman who exhibits knowledge in his area of expertise. Stable in his stamina, productivity, and performance, as in the time of 2014- until today I have encountered him at Mercedes-Benz service center, he is an asset to the growth of your business. I'm grateful for the gift, Mercedes-Benz have given me, of Mister Melvin Peoples. Representing Mercedes-Benz he is adept. The hospitality Mister Peoples offered was quintessential to the friendliness and sociability of putting this customer at a safe place. Mercedes-Benz's employees, location, the state of the art facility, and the holiday decorum culminate in a bottom-line. For all intents and purposes , when an addendum is needed, please feel free to contact me. Best regards, MISS CRAWFORD Customer Number: 240275 More

great job excellent job .... enjoyed working with our sales rep. Natalya chaykivska . it took very little time to sign the paper work. very pleasant to deal wit excellent job .... enjoyed working with our sales rep. Natalya chaykivska . it took very little time to sign the paper work. very pleasant to deal with. would recommend highly. More

AMG C43 Dennis was great to work with. He found the car I was looking for from another dealer and had it ready in 48 hours. Very knowledgeable. Dennis was great to work with. He found the car I was looking for from another dealer and had it ready in 48 hours. Very knowledgeable. More

Failed emission report Stopped in unannounced to see if there was a reason I failed test. I was told I could leave car and get a quick diagnosis. Shortly therafter my th Stopped in unannounced to see if there was a reason I failed test. I was told I could leave car and get a quick diagnosis. Shortly therafter my thermostat was replaced and I was on my way. Exceptional service! More