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Mercedes-Benz of Chicago
Chicago, IL
1,169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,169 reviews
December 29, 2017
Love this place. The service and sales department are #1 Always a good experience at Mercedes-Benz of Chicago! I have leased 2 MB C300 here and I would come back any day. I recommend Kevin Morley to anyone Always a good experience at Mercedes-Benz of Chicago! I have leased 2 MB C300 here and I would come back any day. I recommend Kevin Morley to anyone who is looking to purchase or lease a car. He is sincere, very knowledgeable, and straight forward. He will work with you to find the perfect option to cater to your needs. Getting services done at Mercedes-Benz of Chicago is a very pleasant experience as well. They have a beautiful show room and an awesome waiting area with comfortable chairs and lots of snacks to keep you occupied. Best thing about Mercedes-Benz of Chicago is that everyone is friendly and no one is pushy (which is the greatest pet peeve of mine). When making a big decision, such as buying a car, you don't want to be pressured or coerced. It often times gets you to make the wrong decision that you regret later. More
by joseph_igunbor
Employees Worked With
FJ Management, Kevin Morley
December 29, 2017
best service in dealerships never had a dealership with such customer service centered approach, insanely efficient, reliable, and caring. have used them for 23 years for all ou never had a dealership with such customer service centered approach, insanely efficient, reliable, and caring. have used them for 23 years for all our family cars, company cars, friends and relatives refer them to, etc. More
by grgjn
Employees Worked With
Jim Jordan, Chuck Benson, Daniel Hoffman
December 26, 2017
best day ever Sam and Leon was very helpful,with all my questions and concerns.they both was very patient with all my crazy question like oil change, tires ,breaks Sam and Leon was very helpful,with all my questions and concerns.they both was very patient with all my crazy question like oil change, tires ,breaks. More
by Ester Washington
Employees Worked With
Sam Tomaino , Leon Smith
December 24, 2017
Excellent Experience Our sales consultant Patricia was very knowledgeable and easy to work with during our purchase process. She was accommodating to our schedule and was Our sales consultant Patricia was very knowledgeable and easy to work with during our purchase process. She was accommodating to our schedule and was great at following up after the purchase. I had visited several dealerships and the professionalism at Mercedes-Benz of Chicago far exceeded all the other Mercedes-Benz dealers in the area. Mercedes Benz of Chicago on North Avenue is the best of the best More
by Dawn
Employees Worked With
Patricia Kiedrow, Danny Turcinovic
December 24, 2017
good for Sam Sam is remarkably informed and a gentleman. He made the entire experience joyous. He guided me and listened. He was exactly on time He respected my Sam is remarkably informed and a gentleman. He made the entire experience joyous. He guided me and listened. He was exactly on time He respected my financial limits and spent a long time discussing each and every point with me. I have always recommended him to several people More
by Chippie
Employees Worked With
Sam Tomaino
December 23, 2017
Recall service This was our second experience at the service center and they again provide excellent customer service. Terry communicated via email from the time we This was our second experience at the service center and they again provide excellent customer service. Terry communicated via email from the time we dropped our vehicle off and notified us when it was ready. More
by MWohadlo
Employees Worked With
Terry Stailey
December 22, 2017
Smooth transaction Been going to Flethch Jones for over 15 years. The entire sales team was very knowledgeable and efficient. Overall experience was pleasant and smooth Been going to Flethch Jones for over 15 years. The entire sales team was very knowledgeable and efficient. Overall experience was pleasant and smooth. Would definitely recommend Fletcher Jones to my friends& family. Dennis was very helpful and patient with us. More
by Alchow
Employees Worked With
Dennis Smith, Christopher Bard
December 21, 2017
Great Dealership I was very happy to deal with salesman Paul Price, a thorough gentleman. He made every effort to keep me satisfied with all mu requests. I left the I was very happy to deal with salesman Paul Price, a thorough gentleman. He made every effort to keep me satisfied with all mu requests. I left the dealership in my new car with a big smile. More
by SKP
Employees Worked With
Paul Price
December 21, 2017
Great experience, 2nd time buying from dealership Natalya made my purchase easy and was a pleasure to work with. I'd recommend her and the dealership to anyone searching for a Benz in Chicago. Natalya made my purchase easy and was a pleasure to work with. I'd recommend her and the dealership to anyone searching for a Benz in Chicago. More
by ChicagoBill
Employees Worked With
Austin Real, Natalya Chaykivska
December 19, 2017
Breaks Over the top service. The best of the best! Lynne Olson went beyond expectations. My GL has never been in such great shape. I am definitely buying my Over the top service. The best of the best! Lynne Olson went beyond expectations. My GL has never been in such great shape. I am definitely buying my next vehicle with in this dealer. More
by Alba
Employees Worked With
Lynne Olson
