Mercedes-Benz of Chicago
Chicago, IL
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Efficient and Fast! Drop off and loaner process literally took 10 minutes. Love the technology piece. Chuck was great and timely. Just need the sensor prices to come dow Drop off and loaner process literally took 10 minutes. Love the technology piece. Chuck was great and timely. Just need the sensor prices to come down! More
Easy Car Buying Experience I had a great experience at MB Chicago, and to be honest, it was the best experience I have had in acquiring a car. NO JOKE. It was actually really I had a great experience at MB Chicago, and to be honest, it was the best experience I have had in acquiring a car. NO JOKE. It was actually really, really easy. I worked with Sam Tomaino who greeted me upon my entrance and could not have been more pleased with his excellent service, and recommend Sam to anyone. If you are in need of a new Mercedes I would recommend MB of Chicago. More
Best ever. Pleasant greeting upon arrival, service was timely, clean and beautiful waiting area, staff was professional and friendly. Getting my car service was Pleasant greeting upon arrival, service was timely, clean and beautiful waiting area, staff was professional and friendly. Getting my car service was a pleasant and confortable experience. I appreciate having a personal service staff member whom I have worked with for several years. There is a relationship of trust and knowledge. More
Thank you! Having dealt with this dealership in the past and also with this current service experience, there is no hesitation to answer with an "excellent" rati Having dealt with this dealership in the past and also with this current service experience, there is no hesitation to answer with an "excellent" rating. More
Outstanding Salesman Dennis Smith was very welcoming, polite and knowledgeable. He didn't pressure us, he answered all our questions and made our car buying experience smo Dennis Smith was very welcoming, polite and knowledgeable. He didn't pressure us, he answered all our questions and made our car buying experience smooth. More
I had a great experience! My service rep, Chuck Benson, was very helpful and knowledgeable, I appreciated his advice on the repairs to my car. He made me feel comfortable with My service rep, Chuck Benson, was very helpful and knowledgeable, I appreciated his advice on the repairs to my car. He made me feel comfortable with asking questions. The repairs were completed to my satisfaction. More
MB dealership experience Always a very good experience. Knowledgeable and friendly staff. No pressure to sell. I have known Danny a long time and I enjoy working with him. Always a very good experience. Knowledgeable and friendly staff. No pressure to sell. I have known Danny a long time and I enjoy working with him. Natalya was also a pleasure to work with. Love the car and will return in the future. More
My first visit to MB dealership The sales consultant, Natalya was accommodating, very helpful and knowledgeable making my choice easy. The visit to this dealership was a pleasant exp The sales consultant, Natalya was accommodating, very helpful and knowledgeable making my choice easy. The visit to this dealership was a pleasant experience since I have always driven a BMW. More
Very good We been buying cars at Mercedes of Chicago for long time.Every time it’s been great experience!exelent costumer crevice!our salesman was JJ .i used hi We been buying cars at Mercedes of Chicago for long time.Every time it’s been great experience!exelent costumer crevice!our salesman was JJ .i used him 2 time.he sold me my last GLE450 2016 .now I came to trade I got new one.good trade in value .i had low miles to)that help. More
Tire Repair Had to bring the car back to recheck the low tire pressure warning to discover that the tire had a bubble and was not safe to drive. It is hard for me Had to bring the car back to recheck the low tire pressure warning to discover that the tire had a bubble and was not safe to drive. It is hard for me to believe that the dealership aloowed my wife to drive the car out while it was in an unsafe condition. O[no bringing the car back and speaking to Mr McGregor, the problem was fixed to my complete satisfaction. More