Mercedes-Benz of Chicago

Service Best service for a sprinter ever will return in future. Ben service person one of the best so far Accept my car without the notice To and fix it very Best service for a sprinter ever will return in future. Ben service person one of the best so far Accept my car without the notice To and fix it very fast. More

The Best or Nothing! My wife and I have been blessed to own a number of luxury cars over the course of the last 20 years. We became Mercedes-Benz drivers about 9 years ag My wife and I have been blessed to own a number of luxury cars over the course of the last 20 years. We became Mercedes-Benz drivers about 9 years ago and have leased a number of cars over the course of those years. Given our last experience at a suburban dealership, we were souring on Mercedes. Well, that changed with our experience with Mercedes-Benz of Chicago last Saturday. We were pleasantly surprised. The new lease experience was as painless and fair as we have ever experienced. We were able to "ground" our expired vehicle and lease a new one in the matter of hours. From the start of the relationship over the internet and through email to the last contact with the Finance Manager, it was a pleasure. The team was responsive and respectful of our time. Our sales professional, Sam Tomaino, was the best salesman that we've ever worked with. He is the consummate professional; a man who knows the cars he sells and understands the customers he sells them to. Overall, Mercedes-Benz of Chicago embodies the mission of Mercedes-Benz--The best or nothing! Well done, team! More

Tough negotiation-needed other dealers to obtain good price Tough but fair-difficult to get a similar price that other dealers offered very quickly-most downtown buyers are lazy, but richer. Alls well that ends Tough but fair-difficult to get a similar price that other dealers offered very quickly-most downtown buyers are lazy, but richer. Alls well that ends well More

respectful We were treated with the utmost respect and our vehicle was serviced promptly and properly and the place far exceeded our expectations. We were also a We were treated with the utmost respect and our vehicle was serviced promptly and properly and the place far exceeded our expectations. We were also appreciative for the transportation provided More

Great! This is our first car from Mercedes Benz. My wife really likes the car. Brian is patient and helpful. Everyone is nice and the same as the place. This is our first car from Mercedes Benz. My wife really likes the car. Brian is patient and helpful. Everyone is nice and the same as the place. More

Efficient and Fast! Drop off and loaner process literally took 10 minutes. Love the technology piece. Chuck was great and timely. Just need the sensor prices to come dow Drop off and loaner process literally took 10 minutes. Love the technology piece. Chuck was great and timely. Just need the sensor prices to come down! More

Fast, easy and thorough The service people were friendky, fast and efficient. The repair work was done in a timely manner. I received a really nice loaner car. Check out w The service people were friendky, fast and efficient. The repair work was done in a timely manner. I received a really nice loaner car. Check out was easy. More

Easy Car Buying Experience I had a great experience at MB Chicago, and to be honest, it was the best experience I have had in acquiring a car. NO JOKE. It was actually really I had a great experience at MB Chicago, and to be honest, it was the best experience I have had in acquiring a car. NO JOKE. It was actually really, really easy. I worked with Sam Tomaino who greeted me upon my entrance and could not have been more pleased with his excellent service, and recommend Sam to anyone. If you are in need of a new Mercedes I would recommend MB of Chicago. More

Best ever. Pleasant greeting upon arrival, service was timely, clean and beautiful waiting area, staff was professional and friendly. Getting my car service was Pleasant greeting upon arrival, service was timely, clean and beautiful waiting area, staff was professional and friendly. Getting my car service was a pleasant and confortable experience. I appreciate having a personal service staff member whom I have worked with for several years. There is a relationship of trust and knowledge. More

Thank you! Having dealt with this dealership in the past and also with this current service experience, there is no hesitation to answer with an "excellent" rati Having dealt with this dealership in the past and also with this current service experience, there is no hesitation to answer with an "excellent" rating. More