Mercedes-Benz of Chicago

Limited to service center On my recent visit to the service center, I thought the service was exceptional. I've had bad experiences in the past with your service and was reluc On my recent visit to the service center, I thought the service was exceptional. I've had bad experiences in the past with your service and was reluctant to have my car towed there. Frankly, those experiences stopped me from buying an auto from your dealership. Lynne Olson was courteous and responsive. When I got home I shared my experience with my wife who also has a MB and suggested she go to your center for her service needs. More

Great experience I was helped by Marcus Jones. He was very professional and provided a good customer experience. I'm a business owner that came up through the sales I was helped by Marcus Jones. He was very professional and provided a good customer experience. I'm a business owner that came up through the sales ranks and Marcus was very conversational and polished in his approach. Never felt I was being pulled through a sales cycle although I was. Perfect! More

Excellent Melvin is the best service writer on the planet. He does everything in a very professional manner. I recommend him to all of my associates. Melvin is the best service writer on the planet. He does everything in a very professional manner. I recommend him to all of my associates. More

mercedes benz of chicago is service with respect. I was treated with the respect that is only Mercedes of Chicago. I was updated on the progress and afforded a loader in a pinch. Why I've been worki I was treated with the respect that is only Mercedes of Chicago. I was updated on the progress and afforded a loader in a pinch. Why I've been working with Melvin for over 30 years. More

Easy in, easy out, easy experience. Everything was prepared when I got there, very little waiting time and everyone was super friendly and helpful. Getting service done on a car is never Everything was prepared when I got there, very little waiting time and everyone was super friendly and helpful. Getting service done on a car is never pleasant, but this is about as good as it can get. More

65,000 miles service Always good service with the best Adviser Erick McGregor. My car runs like brand new again. Erick is very accommodating, friendly, knowledgeable, and Always good service with the best Adviser Erick McGregor. My car runs like brand new again. Erick is very accommodating, friendly, knowledgeable, and most professional. And prompt. More

Bought a car from Chicago, delivered to Atlanta I was looking for the new e63s AMG car--a limited production car that is hard to find. I had one on order locally, but I was way down the production l I was looking for the new e63s AMG car--a limited production car that is hard to find. I had one on order locally, but I was way down the production list. I found a car almost identical to the one I had ordered at MB of Chicago and reached out to David Cottrell to see if a deal could be made. David was easy to work with, up-front and responsive. Needless to say, the car was in my driveway a few days later. I would do business with David and MB of Chicago again. More

best experience ever at this dealership Lynne was attentive, welcomingand kept me informed.. Lynne promised to have the vehicle ready and she did. The vehicle was vacuumed at washed. Aweso Lynne was attentive, welcomingand kept me informed.. Lynne promised to have the vehicle ready and she did. The vehicle was vacuumed at washed. Awesome customer service. Thanks Lynne. More

Very satisfied! New location makes it worth while to continue service here rather than elsewhere. Personnel willing to please. Dan Hoffman in finance alerted me to ad New location makes it worth while to continue service here rather than elsewhere. Personnel willing to please. Dan Hoffman in finance alerted me to additional and better options . More

My first service on my GLC 300 Erick McGregor took great care of me and my car. Got me a ride where I needed to go and shuttle picked me up when ready to come back Erick McGregor took great care of me and my car. Got me a ride where I needed to go and shuttle picked me up when ready to come back More