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Mercedes-Benz of Chicago
Chicago, IL
1,174 Reviews
Mercedes-Benz vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment.
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,174 reviews
October 12, 2018
Super They did a great deal of helping me get the car I really wanted . I really appreciate the effort they put forth into helping me. I would definitely re They did a great deal of helping me get the car I really wanted . I really appreciate the effort they put forth into helping me. I would definitely recommend other people to this Dealership More
by Tricey
Employees Worked With
Lok Wong, Natalya Chaykivska
October 09, 2018
Nice! Just overall happy with the cistomer service. I was happy to have David as my sales rep. Real nice guy and was an expert im his field of expertise. Just overall happy with the cistomer service. I was happy to have David as my sales rep. Real nice guy and was an expert im his field of expertise. More
by Bravo44
Employees Worked With
David Cottrell
October 03, 2018
Informative, timely, responsive I worked with Valerie Ollar after submitting an inquiry on line. Within days I was in for an initial test drive of a 2016 GLC certified pre owned. Bu I worked with Valerie Ollar after submitting an inquiry on line. Within days I was in for an initial test drive of a 2016 GLC certified pre owned. But after emails back & forth with questions, we went in the direction of a lease of a beautiful 2018 GLC. Valerie patiently answered every question and found the right car for me & my budget. The car is stunning & the ride is amazing. So thrilled! More
by Nicole71
Employees Worked With
Valerie Ollar
October 01, 2018
Great The experience was good. This is my second lease with MB of Chicago. I love in Brownsburg which is suburb of Indianapolis and I drive here to purchase The experience was good. This is my second lease with MB of Chicago. I love in Brownsburg which is suburb of Indianapolis and I drive here to purchase car and get service. That days alot More
by Davis
Employees Worked With
Travis Yonn, Bob McKinnon, Valerie Ollar
October 01, 2018
Exceptional service Good overall experience with Adrian and MB of Chicago. They ensured I got into a car with my specifications for a good price. Customer service was not Good overall experience with Adrian and MB of Chicago. They ensured I got into a car with my specifications for a good price. Customer service was nothing less than you would expect from Mercedes Benz. More
by MBFan
Employees Worked With
Adrian botis
September 30, 2018
Super Attentive It was important to Adrian to make sure that I understood all of the details. He wanted me to really understand the car, to be sure that it had the up It was important to Adrian to make sure that I understood all of the details. He wanted me to really understand the car, to be sure that it had the upgrades that I wanted and none of the ones that I didn’t. I couldn’t have been happier with car that I selected with Adrian’s help. More
by Marshall
Employees Worked With
Adrian botis
September 28, 2018
Didn’t even know it was a car dealership At just shy of 54 years old I’ve met many people. Only a handful were as instantly likeable as Adrian. His knowledge of the brand was, well, impre At just shy of 54 years old I’ve met many people. Only a handful were as instantly likeable as Adrian. His knowledge of the brand was, well, impressive and his demeanor both professional and personable (an uncommon combination). I’ve purchased many vehicles through the years, for myself, family members and my business. I’ve had good and bad experiences when doing so. Dealing with Adrian was a great experience. My first when it comes to cars. More
by marktel
Employees Worked With
Adrian botis
September 28, 2018
Best salesman I recently purchased my Mercedes Benz and Adrian was great at helping me make my decision. He answered all my questions about my new car and made the I recently purchased my Mercedes Benz and Adrian was great at helping me make my decision. He answered all my questions about my new car and made the process a lot easier. I would recommend him to anyone interested in purchasing a car. He is very knowledgeable and experienced. Thank you Adrian for all your help. You can bet I will purchase my next car from you as well! More
by Mishu
Employees Worked With
Adrian botis
September 27, 2018
Adrian Botis Awesome, best experience I've had buying a car, Even delivered my car to Michigan on his day off!!!, I would recommend this dealership to everyone. Awesome, best experience I've had buying a car, Even delivered my car to Michigan on his day off!!!, I would recommend this dealership to everyone. More
by tt
Employees Worked With
Adrian botis
September 26, 2018
Great experience This was my first time in to a Mercedes dealership and I had a great experience. My sales person was Adrian Botis , awesome guy with a lot of knowle This was my first time in to a Mercedes dealership and I had a great experience. My sales person was Adrian Botis , awesome guy with a lot of knowledge in to Mercedes cars , learn a lot in what a Mercedes car can offer you. I would definitely recommend him Thanks for all the help. More
by Cosmin
Employees Worked With
Adrian botis
