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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,169 Reviews

1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

December 03, 2018

Best MB dealer Second purshase at this location, wouldn’t go anywhere else. Emil is the only salesmen I deal with always, no hassle, no pressure and always takes car More

by Spluwacz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Emil Johic
Dec 04, 2018 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Emil. Your recommendations are truly a gift. Congratulations on your purchase! Best, Jim Chaisson General Sales Manager

November 30, 2018

Friendly Isaac was a pleasure to deal with. He did everything he could to make us happy and make the buying experience the best it could be for us. More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Shamoon
Dec 03, 2018 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Isaac . Your recommendations are truly a gift. Congratulations on your purchase! Best, Patrick Law General Sales Manager

November 24, 2018

Could not be happier! My whole experience from beginning to end was probably one of my best auto sales experience yet. Natalya was amazing of her knowledge of the car and More

by Tiamori70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Natalya Chaykivska
Nov 27, 2018 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Natalya. Your recommendations are truly a gift. Congratulations on your purchase! Best, Patrick Law General Manager

November 22, 2018

The sales associates make the difference in buying a car Jim Jordan and Bob McKinnon made buying our new car a pure joy. They were very professional and walked us through each detail in the different models More

by Farmboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Jordan, Bob McKinnon, Erick McGregor
November 19, 2018

Awesome Salesperson This dealership was top notch! Paul Price went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions More

by Rowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Price
Nov 20, 2018 -

Mercedes-Benz of Chicago responded

Hi Rowe, Congratulations on your new vehicle!! We are pleased to know of the genuine experience you had working with Paul. Paul is passionate in provide a superior visit to all of our guests and thrilled he was able to find you the perfect fit in your truck. I am curious to gain your insight in any areas you felt we could improve and earn a five star rating. Your complete satisfaction is important to me and hope when you have a moment you would reach out to me. My direct line is 949-718-6532. Kind regards, Kimberlee Camargo Fletcher Jones Management West

November 13, 2018

Grateful to work with Hysen This was my very first luxury car purchase. It was a very exciting process for me. I have driven my previous car to the ground and it was time to trea More

by A.M.G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Hysen Alickolli, Isaac Shamoon
Nov 14, 2018 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Hysen, Isaac, and Lok. Your recommendations are truly a gift. Congratulations on your purchase! Best, Patrick Law General Sales Manager

November 12, 2018

Great! Natalya was great! She gave me a detailed tutorial of me new car and the features that i was not aware of. She is great in following up and makes sure More

by squadri1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalya Chaykivska
Nov 14, 2018 -

Mercedes-Benz of Chicago responded

Hello, Thank you for your great review about working with Natalya! We truly appreciate it and look forward to working with you in the future. Sincerely, Tamara LeForbes Fletcher Jones Management

November 07, 2018

Best place to purchase a car Issac was personable, trustworthy and proactive in taking care of us during our process. Quite refreshing from the other dealerships we went to. We en More

by paulchicago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Real, Isaac Shamoon
Nov 08, 2018 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Isaac. Your recommendations are truly a gift. Congratulations on your purchase! Best, Christopher Bard Sales Manager

November 07, 2018

Professional and Easy My experience in purchasing my GLE 43 was extremely positive. Emil was involved with me for over three months in helping get every detail of my vehicl More

by Lee17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emil Johic
Nov 08, 2018 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Emil. Your recommendations are truly a gift. Congratulations on your purchase! Best, Christopher Bard Sales Manager

November 02, 2018

Purchase of new car Tetiana was exceptional. I highly recommend her for any purchases. It was a no hassle experience. I knew what my budget was and they were very easy More

by ndesai04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tetiana Shkirdan
Nov 05, 2018 -

Mercedes-Benz of Chicago responded

Hello, I am thrilled to hear Tetianna provided you an exceptional visit and was able to meet your needs and budget. Congratulation's on your new vehicle and welcome to the Fletcher Jones family! If I can be assistance now or in the future, please feel free to contact me anytime. My direct line is 949-718-6532. Best, Kimberlee Camargo Fletcher Jones Management

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