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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,169 Reviews

1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

January 11, 2019

Very happy with my purchase Bought a new car for my daughter and the staff (especially our sales person Tetiana) was very accommodating. Tetiana was very helpful with helping my More

by off2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis , Tetiana Shkirdan
Jan 14, 2019 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Tetiana. Your recommendations are truly a gift. Congratulations on your purchase! Best, Patrick Law General Sales Manager

January 08, 2019

Excellent service Wonderful experience as always..... Quick turnaround time to complete the entire transaction..... Customer service exceeding beyond the normal..... More

by car60610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager, finance and the front desk , Nick Capone
Jan 09, 2019 -

Mercedes-Benz of Chicago responded

Hello, Thank you for choosing Mercedes-Benz of Chicago. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Patrick Law General Sales Manager

December 23, 2018

Easy, no hassle Great experience. All my needs were taken care of. Nick and Emil were great to work with again. Showroom and wait areas are beautiful Everyone More

by Knyjyrome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Emil Johic, Nick Capone
Dec 26, 2018 -

Mercedes-Benz of Chicago responded

Hello, Thank you for choosing Mercedes-Benz of Chicago. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit by Nick, and Emil. Please let us know if we can be of any further assistance to you now or in the future. Best, Christopher Bard Sales Manager

December 21, 2018

Unbelievable experience 100% Very impressed, it’s was not my first purchase Mercedes but first from Mercedes Benz of Chicago, no words to describe how much good they take care all More

by Jonik112014$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Bard, Natalya Chaykivska
Dec 21, 2018 -

Mercedes-Benz of Chicago responded

Hello, Thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you received an exceptional experience and were treated with the utmost care. Congratulations on your new purchase! Best, Christopher Bard General Manager

December 19, 2018

Great People make a great dealership Big Joe Smalzer and Leon Smith were the sales representatives that I dealt with via phone, email and text messaging. Yes I bought the car remotely! More

by Elated Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Smith, Joe Smalzer
Dec 20, 2018 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Joe, and Leon. Your recommendations are truly a gift. Congratulations on your purchase! Best, Christopher Bard Sales Manager

December 18, 2018

new Car Purchase Our sales associate Isaac was extremely delightful, knowledgeable & extremely helpful, especially walking is through all the bells @ whistles of the “ More

by S560
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Peoples, Isaac Shamoon
Dec 18, 2018 -

Mercedes-Benz of Chicago responded

Hi, Congratulations on the purchase of your new Mercedes-Benz!! There are many amazing features in the our vehicles that truly do add to guest ownership and thrilled to know you have been a loyal guest for 12 years! Your kind words about both Isaac and the team are much appreciated and we look forward to having you as part of Fletcher Jones family for many years to come. I noticed we fell short in earning a perfect five star review and certainly welcome you insight. Please contact me time permits. My direct line is 949-718-6532. Best wishes, Kimberlee Camargo Fletcher Jones Management

December 17, 2018

Subaru Preowned Awesome facility. Issac and Travis had everything ready for me to purchase car. All aspects of deal were final and ready to sign papers and drive More

by MDX1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Lok Wong, Isaac Shamoon
Dec 18, 2018 -

Mercedes-Benz of Chicago responded

Hello Susie, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Isaac, and Travis. Your recommendations are truly a gift. Congratulations on your purchase! Best, Dan Flood General Manager

December 10, 2018

Ask for Isaac Shamoon Isaac took great care of us and will take great care if you too! He is worth asking for by name!! We will be back when we need our next car! More

by Nothanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Hoffman, Isaac Shamoon
Dec 11, 2018 -

Mercedes-Benz of Chicago responded

Hello, Thank you for your loyalty toward Mercedes-Benz of Chicago and for taking the time to share your valuable feedback. It is great to hear that Isaac continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Patrick Law General Salas Manager

December 08, 2018

Outstanding experience Isaac was phenomenal on all counts! I’d highly recommend him if you’re in the market for a new car. Great money on our trades, incredible service an More

by wsfarwig@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt & Roy , Isaac Shamoon
Dec 10, 2018 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Isaac. Your recommendations are truly a gift. Congratulations on your purchase! Best, Patrick Law General Sales Manager

December 03, 2018

Best experience ever Dave made this the best and most efficient car purchase ever. We were in and out. When we returned, the new car was cleaned and waiting for us. They g More

by BradGLEE350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cottrell
Dec 04, 2018 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Dave. Your recommendations are truly a gift. Congratulations on your purchase! Best, Patrick Law General Sales Manager

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