Mercedes-Benz of Chicago

Ask for Isaac Shamoon Isaac took great care of us and will take great care if you too! He is worth asking for by name!! We will be back when we need our next car! Isaac took great care of us and will take great care if you too! He is worth asking for by name!! We will be back when we need our next car! More

Outstanding experience Isaac was phenomenal on all counts! I’d highly recommend him if you’re in the market for a new car. Great money on our trades, incredible service an Isaac was phenomenal on all counts! I’d highly recommend him if you’re in the market for a new car. Great money on our trades, incredible service and professional environment- what one would expect from Mercedes-Benz. Top knotch all the way More

Best experience ever Dave made this the best and most efficient car purchase ever. We were in and out. When we returned, the new car was cleaned and waiting for us. They g Dave made this the best and most efficient car purchase ever. We were in and out. When we returned, the new car was cleaned and waiting for us. They gave us a great number on our trade in and the price per month was exactly what we told them if needed to be. Couldn’t be happier with our GLE More

Best MB dealer Second purshase at this location, wouldn’t go anywhere else. Emil is the only salesmen I deal with always, no hassle, no pressure and always takes car Second purshase at this location, wouldn’t go anywhere else. Emil is the only salesmen I deal with always, no hassle, no pressure and always takes care of everything. More

Friendly Isaac was a pleasure to deal with. He did everything he could to make us happy and make the buying experience the best it could be for us. Isaac was a pleasure to deal with. He did everything he could to make us happy and make the buying experience the best it could be for us. More

Could not be happier! My whole experience from beginning to end was probably one of my best auto sales experience yet. Natalya was amazing of her knowledge of the car and My whole experience from beginning to end was probably one of my best auto sales experience yet. Natalya was amazing of her knowledge of the car and really going over every detail. More

Awesome Salesperson This dealership was top notch! Paul Price went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions This dealership was top notch! Paul Price went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a truck the process was absolutely painless. So quick and professional. I would recommend Paul and this dealership to anyone who is looking for a new or used vehicle. More

Grateful to work with Hysen This was my very first luxury car purchase. It was a very exciting process for me. I have driven my previous car to the ground and it was time to trea This was my very first luxury car purchase. It was a very exciting process for me. I have driven my previous car to the ground and it was time to treat myself with an upgrade. When I first checked out this dealership I was helped by Issac and Lok who were wonderful. It was a bit overwhelming as a first time customer but they were great! I wasn't ready to make my decision that night so I had to really think about my options. I'm glad they followed up. I made an appointment to come back a second time and Lok set me up with Hysen. Hysen made it a definitive decision this time around. He was very personable, we talked about growing up in Chicago, our backgrounds and cars- This helped turned down my stress level. He was very thorough, showing me all the GLC 300's in their showrooms. When I wasn't happy with the models there he drove me to their service center which holds all of their inventory. I saw all of the GLC's and I found the one! He let me drive it back to the dealership where we began the negotiating process. He made it so easy and stress free! We got our price within 20 minutes. I was sold! He went through all of the buttons, all of the features and everything I would need to know about this car. He didn't just go through the basics, he showed me how to work apple car play and really helped me decide what was important for me and what I needed vs. what I didn't need. I was there for about 3.5-4 hours until 10pm and he did not show any sort of frustration that we were there so late. He was patient, informative, professional and very down to earth. He helped me make decisions which is very important because he's the expert and I felt like I was in good hands. I couldn't be happier with my experience at this Mercedes Benz dealership, esp with the staff. Superb customer service! I will definitely recommend anyone looking to buy a MB car here, and most importantly to work with Hysen. More

Great! Natalya was great! She gave me a detailed tutorial of me new car and the features that i was not aware of. She is great in following up and makes sure Natalya was great! She gave me a detailed tutorial of me new car and the features that i was not aware of. She is great in following up and makes sure i understand all the features. Thanks! More