Mercedes-Benz of Chicago

Best buying experience We bought Pre-owned 2016 Mercedes benz c300.Process was very smooth and easy.We got the best deal and throughout the process Klaudia did excellent job We bought Pre-owned 2016 Mercedes benz c300.Process was very smooth and easy.We got the best deal and throughout the process Klaudia did excellent job in providing us the best deal.She was patient to listen to our queries and was not too pushy.She had a great attitude,i was very pleased with my experience at Mercedes Benz of Chicago and will definitely recommend this dealership to my friends. More

Professional, courteous, straightforward From the moment I walked in I knew my overall experience would be a good one. Everyone that I encountered during my purchase experience was profession From the moment I walked in I knew my overall experience would be a good one. Everyone that I encountered during my purchase experience was professional and friendly. I had a totally different experience when I visited another Mercedes Benz dealer, so it was great to experience customer service at its best. More

Quick and easy Perfectly executed deal, tens across the board. I expressed my needs before arriving and Natalya made sure they were me. I feel confident in the purch Perfectly executed deal, tens across the board. I expressed my needs before arriving and Natalya made sure they were me. I feel confident in the purchase and dealership. More

Great Experience! Klaudia and Leon were especially wonderful. They were friendly and focused on making me feel special and valued! I would recommend them in a heartbeat Klaudia and Leon were especially wonderful. They were friendly and focused on making me feel special and valued! I would recommend them in a heartbeat! More

Purchased s vehicle Came on saturday to purchase gle300 d Emil johic made my experience smooth and easy Very professional And knowledgeable He needs to be recognized Came on saturday to purchase gle300 d Emil johic made my experience smooth and easy Very professional And knowledgeable He needs to be recognized Got a good deal with trade in and the car that was sold to me Thank you for taking care off me Will refer lots of clients !!!! More

Thank you Natalya ! Natalya was very professional from the start when she set our appointment. She was extremely knowledgeable about the vehicle and other Mercedes that w Natalya was very professional from the start when she set our appointment. She was extremely knowledgeable about the vehicle and other Mercedes that we discussed. I appreciated her linking my phone to Bluetooth and answering all my questions before I left the dealership. I will absolutely seek Natalya's assistance with my next automobile purchase and would highly recommend her to anyone. More

Exceptional knowledge I worked with Raul who gave us exceptional service from test drive to delivery of the vehicle. He knew every detail about the car. He worked with us o I worked with Raul who gave us exceptional service from test drive to delivery of the vehicle. He knew every detail about the car. He worked with us on getting us the best deal possible being honest about the different possibilities available for us even if it meant it wasn’t a great deal for the dealership. More

Unforgettable Experience From start to finish, the service that the team at Fletcher Jones provided was exceptional. What can be a nervewrecking process for most, they made en From start to finish, the service that the team at Fletcher Jones provided was exceptional. What can be a nervewrecking process for most, they made enjoyable. Atanas, our salesman, was able to answer every question we had. The sales managers, Lok & Matt made us feel at home. Travis in finance rounded out the perfect experience. I thank everyone at the dealership and will highly recommend you for anyone in the market for a Mercedes. More

Very Professional Everyone makes you feel at home as if you were dealing with family and friends. This is my second leased car with fletcher and I plan on referring mor Everyone makes you feel at home as if you were dealing with family and friends. This is my second leased car with fletcher and I plan on referring more friends to purchase cars here More

Great Deal and Experience! We had an excellent experience with Dennis and company, very helpful and informative... and a breeze getting through finance. If I could offer any adv We had an excellent experience with Dennis and company, very helpful and informative... and a breeze getting through finance. If I could offer any advice it would be to somehow tighten up the sales process to get customers in and out quicker. I'm sure sales would like that as well. ;) More