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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,165 Reviews

1520 W. North Avenue

Chicago, IL

60642

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Showing 1,165 reviews

April 25, 2019

Amazing service If you are shopping for new or used vehicle I would highly recommend Mercedes Benz of Chicago. Everyone there from my sales rep, Tetiana to my finance More

by Luka87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Woodstrom , Brian Kinney, Tetiana Shkirdan
Apr 26, 2019 -

Mercedes-Benz of Chicago responded

Hi, Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up this review and feedback to see what we may do to exceed your expectations. Please call me at 949-718-6532. Kind Regards, Mercedes-Benz of Chicago Management

April 23, 2019

Best buying experience We bought Pre-owned 2016 Mercedes benz c300.Process was very smooth and easy.We got the best deal and throughout the process Klaudia did excellent job More

by YashB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klaudia Niemczewska
Apr 23, 2019 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Klaudia. Your recommendations are truly a gift. Congratulations on your purchase! Best, Patrick Law General Sales Manager

April 21, 2019

Professional, courteous, straightforward From the moment I walked in I knew my overall experience would be a good one. Everyone that I encountered during my purchase experience was profession More

by mdankwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Tomaino , Leon Smith, Nick Capone
Apr 22, 2019 -

Mercedes-Benz of Chicago responded

Hello, Thank you for choosing Mercedes-Benz of Chicago. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Geoff Hult Service Manager

April 19, 2019

Quick and easy Perfectly executed deal, tens across the board. I expressed my needs before arriving and Natalya made sure they were me. I feel confident in the purch More

by I like big cars
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis from finance, Natalya Chaykivska
Apr 22, 2019 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Natalya. Your recommendations are truly a gift. Congratulations on your purchase! Best, Patrick Law General Sales Manager

April 18, 2019

Great Experience! Klaudia and Leon were especially wonderful. They were friendly and focused on making me feel special and valued! I would recommend them in a heartbeat More

by Asha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klaudia Niemczewska, Sam Tomaino , Leon Smith
Apr 19, 2019 -

Mercedes-Benz of Chicago responded

Hello Asha, Thank you for choosing Mercedes-Benz of Chicago. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Geoff Hult Service Manager

April 08, 2019

Purchased s vehicle Came on saturday to purchase gle300 d Emil johic made my experience smooth and easy Very professional And knowledgeable He needs to be recognized More

by Amrak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emil Johic
Apr 09, 2019 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Eml. Your recommendations are truly a gift. Congratulations on your purchase! Best, Patrick Law General Sales Manager

April 01, 2019

Thank you Natalya ! Natalya was very professional from the start when she set our appointment. She was extremely knowledgeable about the vehicle and other Mercedes that w More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalya Chaykivska
Apr 02, 2019 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Natalya. Your recommendations are truly a gift. Congratulations on your purchase! Best, Patrick Law General Sales Manager

March 31, 2019

Exceptional knowledge I worked with Raul who gave us exceptional service from test drive to delivery of the vehicle. He knew every detail about the car. He worked with us o More

by AS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Valle
Apr 02, 2019 -

Mercedes-Benz of Chicago responded

Hello, Thank you for choosing Mercedes-Benz of Chicago. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Geoff Hult Service Manager

March 03, 2019

Unforgettable Experience From start to finish, the service that the team at Fletcher Jones provided was exceptional. What can be a nervewrecking process for most, they made en More

by Zagraniczny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Schenek, Lok Wong
Mar 05, 2019 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Lok, and Matt. Your recommendations are truly a gift. Congratulations on your purchase! Best, Patrick Law General Sales Manager

March 01, 2019

Very Professional Everyone makes you feel at home as if you were dealing with family and friends. This is my second leased car with fletcher and I plan on referring mor More

by lincoln615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Smith, Patrick Law
Mar 05, 2019 -

Mercedes-Benz of Chicago responded

Hello, Thank you for choosing Mercedes-Benz of Chicago. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Geoff Hult Service Manager

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