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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,169 Reviews

1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

June 17, 2019

Efficient and pleasant Valerie was very responsive and helpful and made the whole experience easy and low stress. I would recommend her and the dealership to anyone looking More

by Eb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry, Valerie Ollar
Jun 17, 2019 -

Mercedes-Benz of Chicago responded

Hi, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Valerie. We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Chicago

June 14, 2019

Fast and satisfied I’ve bought many cars throughout my life, and The Mercedes Benz experience that I had at this location was exceptional and Mr. Jones was very helpful More

by Cnc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Jordan
Jun 20, 2019 -

Mercedes-Benz of Chicago responded

Hi CNC, Thank you for choosing Mercedes-Benz of Chicago. Our team is delighted to hear about your wonderful experience. We look forward to assisting you with all of your Mercedes-Benz needs. Best, Your Friends and Family at Mercedes-Benz of Chicago

May 12, 2019

Great Selection Great selection of used vehicles. Dennis was very friendly and attentive. The experience was well worth the hour drive. Dennis exceeded expectations i More

by Scoop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jones, Dennis Smith, Raul Valle
May 16, 2019 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Dennis Smith. Your recommendations are truly a gift. Congratulations on your purchase! Best, Dan Flood General Manager

May 12, 2019

Friendly and thorough service Atanas was my sales advisor. He was awesome to work with....very professional, thorough, and a good communicator. Closing with the finance team was More

by Jono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
May 16, 2019 -

Mercedes-Benz of Chicago responded

Hi Jono, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Kind regards, Dan Flood General Manager

April 25, 2019

Amazing service If you are shopping for new or used vehicle I would highly recommend Mercedes Benz of Chicago. Everyone there from my sales rep, Tetiana to my finance More

by Luka87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Woodstrom , Brian Kinney, Tetiana Shkirdan
Apr 26, 2019 -

Mercedes-Benz of Chicago responded

Hi, Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up this review and feedback to see what we may do to exceed your expectations. Please call me at 949-718-6532. Kind Regards, Mercedes-Benz of Chicago Management

April 23, 2019

Best buying experience We bought Pre-owned 2016 Mercedes benz c300.Process was very smooth and easy.We got the best deal and throughout the process Klaudia did excellent job More

by YashB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klaudia Niemczewska
Apr 23, 2019 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Klaudia. Your recommendations are truly a gift. Congratulations on your purchase! Best, Patrick Law General Sales Manager

April 21, 2019

Professional, courteous, straightforward From the moment I walked in I knew my overall experience would be a good one. Everyone that I encountered during my purchase experience was profession More

by mdankwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Tomaino , Leon Smith, Nick Capone
Apr 22, 2019 -

Mercedes-Benz of Chicago responded

Hello, Thank you for choosing Mercedes-Benz of Chicago. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Geoff Hult Service Manager

April 19, 2019

Quick and easy Perfectly executed deal, tens across the board. I expressed my needs before arriving and Natalya made sure they were me. I feel confident in the purch More

by I like big cars
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis from finance, Natalya Chaykivska
Apr 22, 2019 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Natalya. Your recommendations are truly a gift. Congratulations on your purchase! Best, Patrick Law General Sales Manager

April 18, 2019

Great Experience! Klaudia and Leon were especially wonderful. They were friendly and focused on making me feel special and valued! I would recommend them in a heartbeat More

by Asha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klaudia Niemczewska, Sam Tomaino , Leon Smith
Apr 19, 2019 -

Mercedes-Benz of Chicago responded

Hello Asha, Thank you for choosing Mercedes-Benz of Chicago. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Geoff Hult Service Manager

April 08, 2019

Purchased s vehicle Came on saturday to purchase gle300 d Emil johic made my experience smooth and easy Very professional And knowledgeable He needs to be recognized More

by Amrak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emil Johic
Apr 09, 2019 -

Mercedes-Benz of Chicago responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Eml. Your recommendations are truly a gift. Congratulations on your purchase! Best, Patrick Law General Sales Manager

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