Mercedes-Benz of Chicago

Always a positive experience Needed a new tire because I kissed a curb. Drove in, cup of tea, friendly positive people. Left refreshed with new tire and my clean GLE 350. Servic Needed a new tire because I kissed a curb. Drove in, cup of tea, friendly positive people. Left refreshed with new tire and my clean GLE 350. Service here at MB CHICAGO I s always a positive experience. More

Excellence, as expected Every thing went as planned. My MB associate Lynne went above and beyond! Had an emergency tire change and was taken care of same day. Every thing went as planned. My MB associate Lynne went above and beyond! Had an emergency tire change and was taken care of same day. More

New buying experience Positive experience in all aspects. Excellent facilities, very efficient financing and closing process without pushing for incremental offerings. Ke Positive experience in all aspects. Excellent facilities, very efficient financing and closing process without pushing for incremental offerings. Kept me informed about the status of my new vehicle. More

Excellent service in a minimum time Just had a B-Service done. Car was ready earlier as promised. Everything was done to satisfaction. I am pleased with the efficient service by Terry wh Just had a B-Service done. Car was ready earlier as promised. Everything was done to satisfaction. I am pleased with the efficient service by Terry who was assigned my appointment. I also was able to use the loaner car which was very nice. Keep up the good work folks More

Hassle Free! The buying experience was exceptional. There was no pressure, everyone was pleasant and helpful. I will remain a Mercedes customer for life. Same grea The buying experience was exceptional. There was no pressure, everyone was pleasant and helpful. I will remain a Mercedes customer for life. Same great buying experience I have experienced for over 30 years with Mercedes Benz. More

Phenomenal Service Great Team, Great Service! I had a great experience and I appreciate the customer service provided and the staff focus on my wants and desires. Great Team, Great Service! I had a great experience and I appreciate the customer service provided and the staff focus on my wants and desires. More

Well Remembered Good service and always well received. The guys make you feel like, hey, thanks for your service visit. My service advisor noticed the estimate wasn’t Good service and always well received. The guys make you feel like, hey, thanks for your service visit. My service advisor noticed the estimate wasn’t quite right, which enabled me to get both jobs done and I really appreciated that. More

Good service again at Mercedes Benz of Chicago. Service always checks to see if there are any questions or if you need help in any other way. again at Mercedes Benz of Chicago. Service always checks to see if there are any questions or if you need help in any other way. More

Great service Erick McGregor is not only a great service rep but l can honestly say he has become a friend l can trust with my car. Erick McGregor is not only a great service rep but l can honestly say he has become a friend l can trust with my car. More

Tire Fix I was a walk in. A service advisor met me at my vehicle before I could get out of my vehicle. After I explained to him that I had a tire that needed t I was a walk in. A service advisor met me at my vehicle before I could get out of my vehicle. After I explained to him that I had a tire that needed to be fix he look and found that the tire would have to be replaced. He looked up they price of a new tire and gave me a total with installation and balancing which I found to be very reasonable. The tire was in stock I had a seat in the waiting area and about 1 1/2 hr. I received my vehicle washed and ready to go. (It was 3 vehicles ahead of me that’s why the long wait for the tire change.) I will definitely be using MB of Chicago my go to for service. More