
Mercedes-Benz of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Service Center Review Absolutely great experience at the service center. A seamless experience which is what I wanted with my crazy and hectic schedule. Eric McGregor was g Absolutely great experience at the service center. A seamless experience which is what I wanted with my crazy and hectic schedule. Eric McGregor was great. More
Great service center Francisco Nunez was great to work with always took care of me kept me informed of my vehicle status made sure I was properly taken care of A++ Francisco Nunez was great to work with always took care of me kept me informed of my vehicle status made sure I was properly taken care of A++ More
Great Salesman, Paul Price, great selection, and great price. I am pleased with the entire process. Mr. Price stayed after the dealership closed to satisfy my request. price. I am pleased with the entire process. Mr. Price stayed after the dealership closed to satisfy my request. More
Great customer service experience. Felt like I had known Jesus for years even though I just met him the day of service. He kept me abreast of what was going on & was professional. His personality definitely Jesus for years even though I just met him the day of service. He kept me abreast of what was going on & was professional. His personality definitely shined thru as compared to some of the stiffer/dry advisors I’ve Encountered over the years. What a great asset to the Mercedes team he is when he makes us feel like a valued customer. I will seek him out again should I have to return. More
I always have a great experience with Melvin. He’s professional, courteous, and competent. With every visit I can rest assured my service will be expertly handled. professional, courteous, and competent. With every visit I can rest assured my service will be expertly handled. More
Great Experience Atanas Petrov was a pleasure to deal with throughout two recent SUV purchases. He was highly responsive, thoughtful and fair on all fronts of our p Atanas Petrov was a pleasure to deal with throughout two recent SUV purchases. He was highly responsive, thoughtful and fair on all fronts of our purchase. More
best dealership and best sale man in Chicago ALL STAFF WAS VERY MICE ESPECIAL SAM TOMAINO he wasa very helpful and he offers very nice service and he help me to make the decision to buy this car ALL STAFF WAS VERY MICE ESPECIAL SAM TOMAINO he wasa very helpful and he offers very nice service and he help me to make the decision to buy this car More
Absolutely excellent service! Chuck got me checked in quickly, provided an estimate of the time it would take to service my car, and kept me posted on their progress. quickly, provided an estimate of the time it would take to service my car, and kept me posted on their progress. More
Gentleman and good experience always with Erick Erick always demonstrated knowledge in his Job, very friendly and respectful . He do exactly recommendations that you need, and he explained all the p Erick always demonstrated knowledge in his Job, very friendly and respectful . He do exactly recommendations that you need, and he explained all the process when you are waiting at service center. I am happy with him. More
Great Customer Experience I came in with my family towards to end of the day on a Monday to look around. Within 10 mins I was greeted by a gentleman that introduced me to Bridg I came in with my family towards to end of the day on a Monday to look around. Within 10 mins I was greeted by a gentleman that introduced me to Bridgette Clark. From the beginning, Bridgette was very nice and attentive. She demonstrated patient as I asked question about the different series and offerings of Mercedes. She made sure that I was able to get a vehicle that was within budget, and that I would be comfortable in. Bridgette was great, and my overall experience with the staff was really good, More