Mercedes-Benz of Chicago

Robert Negrete was an exceptional sprinter advisor. He was thorough, prompt courteous and professional. I highly recommend him to anyone using Fletcher Jones. great guy. was thorough, prompt courteous and professional. I highly recommend him to anyone using Fletcher Jones. great guy. More

Service Center Review Absolutely great experience at the service center. A seamless experience which is what I wanted with my crazy and hectic schedule. Eric McGregor was g Absolutely great experience at the service center. A seamless experience which is what I wanted with my crazy and hectic schedule. Eric McGregor was great. More

Great service center Francisco Nunez was great to work with always took care of me kept me informed of my vehicle status made sure I was properly taken care of A++ Francisco Nunez was great to work with always took care of me kept me informed of my vehicle status made sure I was properly taken care of A++ More

Great Salesman, Paul Price, great selection, and great price. I am pleased with the entire process. Mr. Price stayed after the dealership closed to satisfy my request. price. I am pleased with the entire process. Mr. Price stayed after the dealership closed to satisfy my request. More

Great customer service experience. Felt like I had known Jesus for years even though I just met him the day of service. He kept me abreast of what was going on & was professional. His personality definitely Jesus for years even though I just met him the day of service. He kept me abreast of what was going on & was professional. His personality definitely shined thru as compared to some of the stiffer/dry advisors I’ve Encountered over the years. What a great asset to the Mercedes team he is when he makes us feel like a valued customer. I will seek him out again should I have to return. More

I always have a great experience with Melvin. He’s professional, courteous, and competent. With every visit I can rest assured my service will be expertly handled. professional, courteous, and competent. With every visit I can rest assured my service will be expertly handled. More

Great Experience Atanas Petrov was a pleasure to deal with throughout two recent SUV purchases. He was highly responsive, thoughtful and fair on all fronts of our p Atanas Petrov was a pleasure to deal with throughout two recent SUV purchases. He was highly responsive, thoughtful and fair on all fronts of our purchase. More

best dealership and best sale man in Chicago ALL STAFF WAS VERY MICE ESPECIAL SAM TOMAINO he wasa very helpful and he offers very nice service and he help me to make the decision to buy this car ALL STAFF WAS VERY MICE ESPECIAL SAM TOMAINO he wasa very helpful and he offers very nice service and he help me to make the decision to buy this car More

Absolutely excellent service! Chuck got me checked in quickly, provided an estimate of the time it would take to service my car, and kept me posted on their progress. quickly, provided an estimate of the time it would take to service my car, and kept me posted on their progress. More

Gentleman and good experience always with Erick Erick always demonstrated knowledge in his Job, very friendly and respectful . He do exactly recommendations that you need, and he explained all the p Erick always demonstrated knowledge in his Job, very friendly and respectful . He do exactly recommendations that you need, and he explained all the process when you are waiting at service center. I am happy with him. More