Mercedes-Benz of Chicago

Tony was exceptional in explaining the service and communicating on Saturday regarding the timing of completing the service. Paying and pickup were seamless, and I appreciate the Uber voucher even th communicating on Saturday regarding the timing of completing the service. Paying and pickup were seamless, and I appreciate the Uber voucher even though we didn’t us it. More

Great service, Tony was very helpful and went above and beyond explaining what was happening with my car and what the potential remedies would be. beyond explaining what was happening with my car and what the potential remedies would be. More

Excellent Service-First Time at this location Although I did have an appointment, I did not have an advisor, up until today! Eric stepped up to help me with no difficulties. I was a customer from Although I did have an appointment, I did not have an advisor, up until today! Eric stepped up to help me with no difficulties. I was a customer from Westmont all these years and decided to stop taking long drives there simply for service. More

Eric was very nice And helpful he gave me very good service , he also made sure I knew how to use my Uber funds before I left . I was very happy !!!😃 service , he also made sure I knew how to use my Uber funds before I left . I was very happy !!!😃 More

safety recall notice. IT was A safety recall notice completed in a short time, good service, service advisor Robert Negrete provide me an automobile status report f IT was A safety recall notice completed in a short time, good service, service advisor Robert Negrete provide me an automobile status report for my next maintenance visit. More

Professional and Friendly Service From the time I walked and until the time I left the staff was very communicative with me. I brought my vehicle in for a recall service and the staff From the time I walked and until the time I left the staff was very communicative with me. I brought my vehicle in for a recall service and the staff was very detailed with me on what would be done and how long it would take, They were very on-point. More

Great Service Melvin is exceptional. We got an estimate of how much time it would take so we could be prepared for the wait. He made sure we were satisfied. Melvin is exceptional. We got an estimate of how much time it would take so we could be prepared for the wait. He made sure we were satisfied. More

Friendly greeting. Fransisco gave an informed review of the service. During servicing I was kept up to date with the progress. The service was thorough and well done. All in all a great experience. I'll be the service. During servicing I was kept up to date with the progress. The service was thorough and well done. All in all a great experience. I'll be back. More

Great Service Received great service, waited in the relaxing waiting area. Mr Peoples was professional and provided great customer service. I will return to this l Received great service, waited in the relaxing waiting area. Mr Peoples was professional and provided great customer service. I will return to this location for my next service. Love that they clean my care in and out. More

Jesus was great! My service was timely and he made sure everything was to my satisfaction. He kept thw lines of communication open and made sure the insurance company responded as quickly as possible. He everything was to my satisfaction. He kept thw lines of communication open and made sure the insurance company responded as quickly as possible. He also ensured i had a loaner during the whole process. I will def continue to purchase and service at this MB location. More