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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,169 Reviews

1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

March 20, 2020

Excellent Service & Top Notch Comms Tony and team could not have done anything more; the Uber voucher option to get home and return when ready versus waiting is also a nice touch. Last s More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio D, Tony Jaramillo
Mar 23, 2020 -

Mercedes-Benz of Chicago responded

Hi AJ, Thank you for choosing Mercedes-Benz of Chicago. Our team is delighted to hear about your exceptional service visit with Tony. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Chicago

March 19, 2020

My experience at Mercedes-Benz Chicago was awesome. Professional and helpful staff, no pressure selling tactics. Atanas was an excellent and professional salesman. Everyone from the salesman to finance More

by DJ
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Mar 19, 2020 -

Mercedes-Benz of Chicago responded

Hi DJ, Congratulations on your new Mercedes-Benz CLA250! Our team is excited to hear about your wonderful experience with Atanas! Thank you for sharing your experience with all of us! Best, Your Friends and Family at Mercedes-Benz of Chicago

March 16, 2020

Erik is outstanding. Follow up and service perfect! Erik does a great job. He is thoughtful and his follow-up is outstanding! This dealership does a great job and their techs are outstanding. More

by jay.fought
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Mar 17, 2020 -

Mercedes-Benz of Chicago responded

Hi Jay, The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding Erik and your outstanding service experience working with him. We are grateful for your business & recommendations and look forward to serving you for many more years! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

March 13, 2020

March 20, 2020 I was very satisfied with my visit to Mercedes Benz on Thursday 03-12-2020. Erick McGregor is very professional, knowledgeable and a delight to do bu More

by Lyn Lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Benson, Erick McGregor
Mar 16, 2020 -

Mercedes-Benz of Chicago responded

Hello Lyn, The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding Eric and the knowledge and professionalism he provided during your visit. We are grateful for your business & recommendations and look forward to serving you for many more years! All the Best, Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

March 07, 2020

The service center for sprinter Van's was excellent and also very professional and polite. I would recommend this service center to fellow members of my employer More

by Mmarrero1625
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
Mar 09, 2020 -

Mercedes-Benz of Chicago responded

Hello, Thank you for choosing Mercedes-Benz of Chicago. Our team is delighted to hear about your exceptional service visit. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Chicago

March 07, 2020

My wife and I are extremely satisfied with Atanas customer service, knowledge and professionalism. Atanas immediately greeted my wife and I on a busy Saturday while assisting two other clients. Atan More

by Eas1951
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Mar 09, 2020 -

Mercedes-Benz of Chicago responded

Hello, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Atanas. We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Chicago

February 27, 2020

Erick McGregor was the best, very kind, professional and on point. Thank you Erick, I will come back again for my service soon. Erick keep up the good work sir. More

by Hkadhri
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Feb 27, 2020 -

Mercedes-Benz of Chicago responded

Hello, The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding your service experience with Eric McGregor. We are grateful for your business & recommendations and look forward to serving you for many more years! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

February 26, 2020

The service advisor was very patient, responsive and attentive to my issues, and all about to solve them, as a result - problems were solved, what made me very happy. More

by T
Recommend Dealer
Yes
Employees Worked With
Chuck Benson
Feb 26, 2020 -

Mercedes-Benz of Chicago responded

Hello, Thank you for taking the time to share such awesome feedback and 5 star rating. Our team at Mercedes-Benz of Chicago is thrilled to read to the attentive, patience, experience you had during your recent service! We are grateful for your business and recommendations! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

February 25, 2020

Bertin is the best ever!!!! He was so professional and hands on through the entire process. Great experience! He is your purchase go to guy!👌🏾 More

by ajdorsey2000
Recommend Dealer
Yes
Employees Worked With
Bertin Covarruvias
Feb 26, 2020 -

Mercedes-Benz of Chicago responded

Hello, Thank you for taking the time to share your wonderful feedback regarding your experience with Bertin and 5 star rating! It's amazing reviews like yours that truly represent what the team at Mercedes-Benz of Chicago strive for everyday! We are truly grateful for your business and look forward to welcoming you back. Congratulations on your purchase! Enjoy! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

February 21, 2020

I have been dealing with Mercedes-Benz of Chicago since 2006 and have always been extremely pleased with the quality of work, the caring attitude of the employees and the excellent results. Erick McGregor More

by russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick McGregor, Valerie Ollar
Feb 24, 2020 -

Mercedes-Benz of Chicago responded

Hi Russ, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback regarding Erick and Valerie. We are grateful for your business and recommendations. Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

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