Mercedes-Benz of Chicago

Very simple and pleasant experience. Even with the current COVID-19 crisis. Atanas listen to my wants and anticipated needs. I would recommend him to all my friends. current COVID-19 crisis. Atanas listen to my wants and anticipated needs. I would recommend him to all my friends. More

Lynn Olsen was truly amazing and a pleasure. She contacted me everyday and provided me with a status on my vehicle. She was emphatic to my needs because it took 3 weeks to repair my vehicle. She ens contacted me everyday and provided me with a status on my vehicle. She was emphatic to my needs because it took 3 weeks to repair my vehicle. She ensured the best repairs and care would be provided to my vehicle. She ensured I had a loaner and went over and beyond her expectations. I am extremely satisfied with the extraordinary service I received even during this difficult time the world is going through with this pandemic. Thank you so very much Lynn, oh she also had them clean, clean, clean my vehicle for safety precautions. Not only did the dealership and Lynn did an amazing job, the facility at the 900 N. Elston was super clean, they took extreme measures to stay clean and disinfect with all that's going on. More

Great Service All Around! There are very few if any other service providers that I trust to work on my vehicles. Mercedes-Benz of Chicago / Sprinter Service Center has earned There are very few if any other service providers that I trust to work on my vehicles. Mercedes-Benz of Chicago / Sprinter Service Center has earned my trust fully. I drive almost 2 hours to bring my Sprinter here. Jawad Sayal is a true professional and goes above and beyond to help you with your service needs. He provides an honest experience that makes you comfortable and confident in your decision to have your vehicle serviced here. No one likes to have to downtime or pay for repairs, but at least here you do get your monies worth, and know the job is done properly. The Service Center as a whole is great; comfortable, state of the art, clean, and filled with courteous employees. The Service Center echos the founding voices of Mercedes-Benz - "The Best or Nothing". A+ all around! More

Great Customer Service Jawad was great to work with. He was extremely professional and very responsive. Went the extra mile for us. Service was quick turnaround. Customer se Jawad was great to work with. He was extremely professional and very responsive. Went the extra mile for us. Service was quick turnaround. Customer service operators very friendly. More

Amazing service. Atanas was able to get me the car that I wanted. I am very happy with my purchase. The process was very easy. Everyone at the dealership was helpful and professional. wanted. I am very happy with my purchase. The process was very easy. Everyone at the dealership was helpful and professional. More

Excellent Service & Top Notch Comms Tony and team could not have done anything more; the Uber voucher option to get home and return when ready versus waiting is also a nice touch. Last s Tony and team could not have done anything more; the Uber voucher option to get home and return when ready versus waiting is also a nice touch. Last service I waited in the the lounge and worked from the Service Center which was also more than fine. I took the recommended alignment & Tony made sure I paid the promotional rate that was being run. More

My experience at Mercedes-Benz Chicago was awesome. Professional and helpful staff, no pressure selling tactics. Atanas was an excellent and professional salesman. Everyone from the salesman to finance Professional and helpful staff, no pressure selling tactics. Atanas was an excellent and professional salesman. Everyone from the salesman to finance manager treated me with respect and got me into my new CLA 250 with a GREAT deal. Moving forward I will definitely be taking my business to Mercedes-Benz of Chicago again, I suggest you do too. More

Erik is outstanding. Follow up and service perfect! Erik does a great job. He is thoughtful and his follow-up is outstanding! This dealership does a great job and their techs are outstanding. Erik does a great job. He is thoughtful and his follow-up is outstanding! This dealership does a great job and their techs are outstanding. More

March 20, 2020 I was very satisfied with my visit to Mercedes Benz on Thursday 03-12-2020. Erick McGregor is very professional, knowledgeable and a delight to do bu I was very satisfied with my visit to Mercedes Benz on Thursday 03-12-2020. Erick McGregor is very professional, knowledgeable and a delight to do business with. He is an attentative listener to what you are saying and gives his genuine advice. I was happy the last time I brought my car in for service and even more so with my last. Is it on March 12. Erick is very professional and a great asset to the company.. His personality is exemplary . More

My wife and I are extremely satisfied with Atanas customer service, knowledge and professionalism. Atanas immediately greeted my wife and I on a busy Saturday while assisting two other clients. Atan customer service, knowledge and professionalism. Atanas immediately greeted my wife and I on a busy Saturday while assisting two other clients. Atanas was patient and listened to our requests. We are excited about driving away in our new Mercedes. We will recommend Atanas for all vehicle needs. Thank you More