Mercedes-Benz of Chicago

Great Service Our Service Advisor Jawad Sayal was awesome He went over ever detail of the work being perform and was very helpful with all my questions. Our Service Advisor Jawad Sayal was awesome He went over ever detail of the work being perform and was very helpful with all my questions. More

Great Service We've been really happy with Mercedes Benz, I always feel our car is well cared for at this dealership. We will continue to get our cars serviced her We've been really happy with Mercedes Benz, I always feel our car is well cared for at this dealership. We will continue to get our cars serviced here, and buy new ones from this dealer. More

They were direct and honest . I love the curb side service and how serious they took the social distancing. Terry is always wonderful! Thank you! service and how serious they took the social distancing. Terry is always wonderful! Thank you! More

Terry was great and kept me updated throughout the service process. He called when he identified necessary service and provided a recommendation. Made it real easy and convenient. service process. He called when he identified necessary service and provided a recommendation. Made it real easy and convenient. More

It was great and quick experience! Appreciate the willingness to provide options that ultimately worked best for me. Thank you for going the extra mile. willingness to provide options that ultimately worked best for me. Thank you for going the extra mile. More

Very simple and pleasant experience. Even with the current COVID-19 crisis. Atanas listen to my wants and anticipated needs. I would recommend him to all my friends. current COVID-19 crisis. Atanas listen to my wants and anticipated needs. I would recommend him to all my friends. More

Lynn Olsen was truly amazing and a pleasure. She contacted me everyday and provided me with a status on my vehicle. She was emphatic to my needs because it took 3 weeks to repair my vehicle. She ens contacted me everyday and provided me with a status on my vehicle. She was emphatic to my needs because it took 3 weeks to repair my vehicle. She ensured the best repairs and care would be provided to my vehicle. She ensured I had a loaner and went over and beyond her expectations. I am extremely satisfied with the extraordinary service I received even during this difficult time the world is going through with this pandemic. Thank you so very much Lynn, oh she also had them clean, clean, clean my vehicle for safety precautions. Not only did the dealership and Lynn did an amazing job, the facility at the 900 N. Elston was super clean, they took extreme measures to stay clean and disinfect with all that's going on. More

Great Service All Around! There are very few if any other service providers that I trust to work on my vehicles. Mercedes-Benz of Chicago / Sprinter Service Center has earned There are very few if any other service providers that I trust to work on my vehicles. Mercedes-Benz of Chicago / Sprinter Service Center has earned my trust fully. I drive almost 2 hours to bring my Sprinter here. Jawad Sayal is a true professional and goes above and beyond to help you with your service needs. He provides an honest experience that makes you comfortable and confident in your decision to have your vehicle serviced here. No one likes to have to downtime or pay for repairs, but at least here you do get your monies worth, and know the job is done properly. The Service Center as a whole is great; comfortable, state of the art, clean, and filled with courteous employees. The Service Center echos the founding voices of Mercedes-Benz - "The Best or Nothing". A+ all around! More

Great Customer Service Jawad was great to work with. He was extremely professional and very responsive. Went the extra mile for us. Service was quick turnaround. Customer se Jawad was great to work with. He was extremely professional and very responsive. Went the extra mile for us. Service was quick turnaround. Customer service operators very friendly. More

Amazing service. Atanas was able to get me the car that I wanted. I am very happy with my purchase. The process was very easy. Everyone at the dealership was helpful and professional. wanted. I am very happy with my purchase. The process was very easy. Everyone at the dealership was helpful and professional. More