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Mercedes-Benz of Chicago
Chicago, IL
1,174 Reviews
Mercedes-Benz vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment.
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,174 reviews
April 26, 2020
A+ Service Atanas Petrov of Mercedes-Benz Chicago was extremely helpful throughout the car buying process form start to finish. I would highly recommend checking Atanas Petrov of Mercedes-Benz Chicago was extremely helpful throughout the car buying process form start to finish. I would highly recommend checking their inventory out! More
by David Zimmerman
Employees Worked With
Atanas Petrov
April 23, 2020
Great service, everyone was extremely nice and professional. During this world crisis it was nice that everyone was cautious. Great dealership. Will come again. Thanks professional. During this world crisis it was nice that everyone was cautious. Great dealership. Will come again. Thanks More
by jencoronel1
Employees Worked With
Tony Jaramillo
April 23, 2020
Calm and courtesy in tough times My service rep (Jesus), the loaner vehicle, the clean and socially distanced waiting area... all fabulous, as I've come to expect from this outstandin My service rep (Jesus), the loaner vehicle, the clean and socially distanced waiting area... all fabulous, as I've come to expect from this outstanding MB service center. I ended up saying "yes" to over $2,000 worth of maintenance on a vehicle that just hit 50k miles. Pricey, yes, but the phrase you-get-what-you-pay-for applies with MB. Top of line customer experience. More
by mike
Employees Worked With
Jesus Roman
April 21, 2020
Very good customer service by Atanas Petrov. Everything went smoothly. He did not giving us a hard time all through out the transaction. A good man! went smoothly. He did not giving us a hard time all through out the transaction. A good man! More
by Lhordmclain
Employees Worked With
Atanas Petrov
April 21, 2020
Financing CPO car fast and easy I reached out to Atanas Petrov from MB of Chicago couple of time to purchase my new car. He helped me very well. He was very friendly and made the pro I reached out to Atanas Petrov from MB of Chicago couple of time to purchase my new car. He helped me very well. He was very friendly and made the process very fast and easy. I am very happy from MB of Chicago and specially Atanas. More
by F.manuchehrfar
Employees Worked With
Atanas Petrov
April 15, 2020
Great Service Our Service Advisor Jawad Sayal was awesome He went over ever detail of the work being perform and was very helpful with all my questions. Our Service Advisor Jawad Sayal was awesome He went over ever detail of the work being perform and was very helpful with all my questions. More
by ralph.m
Employees Worked With
Jawad Sayal
April 14, 2020
Great Service We've been really happy with Mercedes Benz, I always feel our car is well cared for at this dealership. We will continue to get our cars serviced her We've been really happy with Mercedes Benz, I always feel our car is well cared for at this dealership. We will continue to get our cars serviced here, and buy new ones from this dealer. More
by wshmel
Employees Worked With
Jim Jordan
April 11, 2020
Terry was great and kept me updated throughout the service process. He called when he identified necessary service and provided a recommendation. Made it real easy and convenient. service process. He called when he identified necessary service and provided a recommendation. Made it real easy and convenient. More
by JustinMercedes300
Employees Worked With
Terry Stailey
April 05, 2020
It was great and quick experience! Appreciate the willingness to provide options that ultimately worked best for me. Thank you for going the extra mile. willingness to provide options that ultimately worked best for me. Thank you for going the extra mile. More
by Jakebillmeyer
Employees Worked With
Atanas Petrov
