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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,169 Reviews

1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

May 13, 2020

Atanas was very helpful in helping me locate a car that nearly fit my desired option list. He was also willing but not pushy to try to increase my trade value. While the time is not right yet for me to tra More

by jdwright83
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
May 13, 2020 -

Mercedes-Benz of Chicago responded

Hello JD, We are honored to receive your raving review regarding your sales experience with Atanas and appreciate you complementing our level of service! If Atanas and the team at Mercedes-Benz of Chicago may be of further assistance in your quest for a new vehicle we are always happy to help. Thank you for allowing us the opportunity to work with you. Best, Your Friends and Family at Mercedes-Benz of Chicago

May 09, 2020

I worked with Atanas on a virtual basis because of COVID and I was out of state. He is the most attentive and professional automobile consultant I’ve ever worked with. The entire experience was enjoyable More

by Kdudka71
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
May 12, 2020 -

Mercedes-Benz of Chicago responded

Hello, We are honored to receive your 5 star rating and review! The team at Mercedes-Benz of Chicago appreciates you complementing Atanas and our level of service during this unique time. We are truly grateful to have earned your business and look forward to welcoming you back! Congratulations on your purchase! Best, Your Friends and Family at Mercedes-Benz of Chicago

May 09, 2020

Atanas was wonderful during my sales experience. He was very knowledgeable about the newest features of the car that really opened my eyes to everything the new car could do. He was great More

by genobenzo
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
May 12, 2020 -

Mercedes-Benz of Chicago responded

Hello, Thank you for the 5 star rating and kind review! We are happy to read that Atanas provided you with a professional & intuitive sales experience. The team hopes your are enjoying all of the amazing features and want to extend a big congratulations! We are grateful to have earned your business! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

April 30, 2020

My experience with the service department was completely different that that with the sales! Service personnel were courteous and professional. My car was picked up and delivered back to me on time. Thank More

by nhatoum
Recommend Dealer
Yes
Employees Worked With
Lynne Olson
May 01, 2020 -

Mercedes-Benz of Chicago responded

Hello, Our service team is honored to receive your raving review and appreciate you complementing Lynne and our level of service. I would like an opportunity to speak with you and learn more about your sales experience. Please contact me at Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

April 29, 2020

Great team in service in a very challenging time! Quality, time, efficiency aiming customer satisfaction. Congrats to the Mercedes-Benz Service Team of Chicago! Thank you More

by Graziella
Recommend Dealer
Yes
Employees Worked With
Tony Jaramillo
May 01, 2020 -

Mercedes-Benz of Chicago responded

Hi Graziella, Our number one goal is to provide outstanding experiences for all of our guests! The team at Mercedes-Benz of Chicago is so pleased to have your 5 star rating and kind feedback. We are grateful for your business and recommendations. Best, Your Friends and Mercedes-Benz of Chicago

April 26, 2020

A+ Service Atanas Petrov of Mercedes-Benz Chicago was extremely helpful throughout the car buying process form start to finish. I would highly recommend checking More

by David Zimmerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Apr 27, 2020 -

Mercedes-Benz of Chicago responded

Hi David, We are honored to receive your 5 star rating and review! The team at Mercedes-Benz of Chicago appreciates you complementing the level of service you experienced with Atanas and are grateful for your business! Congratulations on your purchase! Best, Your Friends and Family at Mercedes-Benz of Chicago

April 23, 2020

Great service, everyone was extremely nice and professional. During this world crisis it was nice that everyone was cautious. Great dealership. Will come again. Thanks More

by jencoronel1
Recommend Dealer
Yes
Employees Worked With
Tony Jaramillo
Apr 24, 2020 -

Mercedes-Benz of Chicago responded

Hi Jen, The team at Mercedes-Benz of Chicago take great pride in serving our guests well and we are grateful to have earned your business. Thank you for the 5 star rating and complimenting our level of service. We look forward to assisting you at your next scheduled maintenance visit. All the Best, Your Friends and Family at Mercedes-Benz of Chicago

April 23, 2020

Calm and courtesy in tough times My service rep (Jesus), the loaner vehicle, the clean and socially distanced waiting area... all fabulous, as I've come to expect from this outstandin More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Roman
Apr 24, 2020 -

Mercedes-Benz of Chicago responded

Hi Mike, The team at Mercedes-Benz of Chicago goes to great lengths to ensure we provide the best service and care for our guests and their vehicles. We are happy to know of of your wonderful service experience you had working with Jesus and truly appreciate you complimenting on our level of service. Thank you for your your business and recommendations! Jesus and the service team look forward to welcoming you back! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

April 21, 2020

Financing CPO car fast and easy I reached out to Atanas Petrov from MB of Chicago couple of time to purchase my new car. He helped me very well. He was very friendly and made the pro More

by F.manuchehrfar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Apr 22, 2020 -

Mercedes-Benz of Chicago responded

Hello, The team at Mercedes-Benz of Chicago greatly appreciates you taking the time to share your recent sales experience with Atanas! Our Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and hope if you need additional assistance, you feel welcome to reach out to us! Congratulations on your purchase! All the Best, Kimberlee Camargo Reputation and Brand Loyalty Manager

April 21, 2020

Very good customer service by Atanas Petrov. Everything went smoothly. He did not giving us a hard time all through out the transaction. A good man! More

by Lhordmclain
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Apr 22, 2020 -

Mercedes-Benz of Chicago responded

xxxx, Thank you for leaving us such a great review! It is wonderful to hear that your sales experience with Atanas was deserving of your 5-stars. We are grateful for your business and recommendations. All the best, Your Friends and Family at Mercedes-Benz of Chicago

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