Mercedes-Benz of Chicago

Excellent experience I wish to thank the service department for the excellent service and courtesy experienced during this stressful time of limitations due to the Covid 1 I wish to thank the service department for the excellent service and courtesy experienced during this stressful time of limitations due to the Covid 19 outbreak. More

Excellent customer service and communication. I will always look for Jesus to assist with my service needs. Service was timely and it met the high standards expect from Mercedes. always look for Jesus to assist with my service needs. Service was timely and it met the high standards expect from Mercedes. More

Good experience Atanas was very helpful in terms of initial information and the entire buying process. He followed up appropriately and helped us find the right car f Atanas was very helpful in terms of initial information and the entire buying process. He followed up appropriately and helped us find the right car for our needs. More

I was in a bind with a flat tire on the highway and they accommodated me with a loaner car. The service did take a long period of time, but it was completed and the service advisor Jacob was professional an accommodated me with a loaner car. The service did take a long period of time, but it was completed and the service advisor Jacob was professional and courteous More

Responsive and Efficient We wanted to trade in our 2016 GLE350 and based on direction from Brian at the dealership were able to quickly identify a suitable model within their We wanted to trade in our 2016 GLE350 and based on direction from Brian at the dealership were able to quickly identify a suitable model within their inventory (using their web portal). We then went to the dealer on a Saturday afternoon and walked out a few hours later with a lightly used 2020 GLE350. We were able to get a great car at a good price with very little effort. The sales experience was outstanding (as expected) and getting the car leased and out the door couldn't have been easier. This is our second Mercedes purchased from M-B of Chicago and my third Mercedes overall. I can't say enough good things about Brian and the team at M-B of Chicago. More

That was fantastic experience on Memorial day weekend. I was shopping for used car and walked out with a brand new GLC 300 nicely equipped with all features that was important to me on a reasonable price - was shopping for used car and walked out with a brand new GLC 300 nicely equipped with all features that was important to me on a reasonable price -Atanas made entire process very simple and smooth. He was precise in every detail and explained everything with excellent knowledge. When your shop for the best car you should have the best representatives - Thanks More

Atanas was amazing with us. Super talkative guy who knows what he’s doing gave us every detail we could think of. Not only did he provide an awesome review on the car he was just in general a super cool guy. what he’s doing gave us every detail we could think of. Not only did he provide an awesome review on the car he was just in general a super cool guy. Good stuff. More

Thanks to Erick & the team for helping out when our coolant system completely broke for the 2nd time in 60 days. Rocks stars!!!! Thank you! coolant system completely broke for the 2nd time in 60 days. Rocks stars!!!! Thank you! More

Efficient and friendly service The only place have ever had my Mercedes serviced. Courteous , efficient and friendly service. Work completed as promised and on time. The car is The only place have ever had my Mercedes serviced. Courteous , efficient and friendly service. Work completed as promised and on time. The car is always delivered washed and vacuumed. More

Fantastic service. Melvin Peoples is the best. Great attention to detail and goes far beyond to make sure you're satisfied. He is a true customer advocate. attention to detail and goes far beyond to make sure you're satisfied. He is a true customer advocate. More