Mercedes-Benz of Chicago

Just bought my first MB here. Atanas in sales was super accommodating with my erratic schedule and kept in good contact with me to make it happen. Roy in finance was quick with my paperwork and got me cru accommodating with my erratic schedule and kept in good contact with me to make it happen. Roy in finance was quick with my paperwork and got me cruising out the door in no time. I’m super happy with my vehicle and the condition they turned it over to me in. More

Outstanding Service Erick McGregor is the most knowledgeable,professional individual with excellent customer service skills I have ever had the pleasure to work with. He Erick McGregor is the most knowledgeable,professional individual with excellent customer service skills I have ever had the pleasure to work with. He is the very best at what he does. More

I arrived there at about 730am for a 8am appointment . I was received by Tony warmly! Made my observation with some few question and got good response . Satisfied was received by Tony warmly! Made my observation with some few question and got good response . Satisfied More

Lynne Olson worked with me on a deal for my front covers replacement and thanks to her I was able to save a couple of hundred bucks. Very friendly dealership and great staff. I have been going there for a f replacement and thanks to her I was able to save a couple of hundred bucks. Very friendly dealership and great staff. I have been going there for a few years now and will continue going, because their service is exceptional. More

They are always very attentive to my concerns. I never feel like I am being taken advantage of because I a woman. Love this Team! feel like I am being taken advantage of because I a woman. Love this Team! More

Excellent experience I wish to thank the service department for the excellent service and courtesy experienced during this stressful time of limitations due to the Covid 1 I wish to thank the service department for the excellent service and courtesy experienced during this stressful time of limitations due to the Covid 19 outbreak. More

Excellent customer service and communication. I will always look for Jesus to assist with my service needs. Service was timely and it met the high standards expect from Mercedes. always look for Jesus to assist with my service needs. Service was timely and it met the high standards expect from Mercedes. More

Good experience Atanas was very helpful in terms of initial information and the entire buying process. He followed up appropriately and helped us find the right car f Atanas was very helpful in terms of initial information and the entire buying process. He followed up appropriately and helped us find the right car for our needs. More

I was in a bind with a flat tire on the highway and they accommodated me with a loaner car. The service did take a long period of time, but it was completed and the service advisor Jacob was professional an accommodated me with a loaner car. The service did take a long period of time, but it was completed and the service advisor Jacob was professional and courteous More

Responsive and Efficient We wanted to trade in our 2016 GLE350 and based on direction from Brian at the dealership were able to quickly identify a suitable model within their We wanted to trade in our 2016 GLE350 and based on direction from Brian at the dealership were able to quickly identify a suitable model within their inventory (using their web portal). We then went to the dealer on a Saturday afternoon and walked out a few hours later with a lightly used 2020 GLE350. We were able to get a great car at a good price with very little effort. The sales experience was outstanding (as expected) and getting the car leased and out the door couldn't have been easier. This is our second Mercedes purchased from M-B of Chicago and my third Mercedes overall. I can't say enough good things about Brian and the team at M-B of Chicago. More