Mercedes-Benz of Chicago

I had previously purchased a vehicle from another Mercedes dealership and had an awful experience. Atanas went the extra mile and ensured I got the vehicle and features I wanted with excellent cust Mercedes dealership and had an awful experience. Atanas went the extra mile and ensured I got the vehicle and features I wanted with excellent customer service. I highly recommend the dealership and Atanas as a salesman. Thank you for the great service and respect. More

Lynn is Always Pleasant No issues. Great Service. Lynn is always pleasant, service is done in a reasonable amount of time and price is fair so no issues with me. No issues. Great Service. Lynn is always pleasant, service is done in a reasonable amount of time and price is fair so no issues with me. More

Sam is the best! He’s very kind and patient and helpful. This is not my first time purchasing from him and each time is only a better experience! This is not my first time purchasing from him and each time is only a better experience! More

Valerie my sales rep made this deal so easy I believe I was out of there in less 2 1/2hrs. This is my 4th vehicle from Fletcher Jones. Always good people to do business with. was out of there in less 2 1/2hrs. This is my 4th vehicle from Fletcher Jones. Always good people to do business with. More

Juan got the work done right the first time. He also got me in and out of the service department without delay. The car was ready on time and spotless at pickup. Thanks! me in and out of the service department without delay. The car was ready on time and spotless at pickup. Thanks! More

Overall great service experience although very expensive Josh was FANTASTIC! Great attitude, practical and made the process easy, which I appreciated a great deal. I continue to be surprised by the cost of Josh was FANTASTIC! Great attitude, practical and made the process easy, which I appreciated a great deal. I continue to be surprised by the cost of upkeep and repair on my Mercedes more generally though. More

Excellent Customer Service Always! I live 3 miles from another Mercedes Dealer but I drive 20 miles to Mercedes Benz of Chicago to do all my service. Besides the fact they have a beauti I live 3 miles from another Mercedes Dealer but I drive 20 miles to Mercedes Benz of Chicago to do all my service. Besides the fact they have a beautiful facility, they are accommodating, trustworthy and honest. The Best place to buy and service your car! More

The best dealer so far i want to 2 dealers they could fix my van lober Mercedes worst dealer service ever and kanauz at lake bluff my van lober Mercedes worst dealer service ever and kanauz at lake bluff More

Great service! Great service, prompt, fair pricing, friendly. Everything worked out as planned and it was a little less expensive than quoted. Win - win!! Loved the Great service, prompt, fair pricing, friendly. Everything worked out as planned and it was a little less expensive than quoted. Win - win!! Loved the Uber credit to get home. More

Disappointing experience Unprofessional and unethical behavior expressed by preowned cars manager Hysen Alickolli. Dissmisive and missleading attitude! Overall Very disappoi Unprofessional and unethical behavior expressed by preowned cars manager Hysen Alickolli. Dissmisive and missleading attitude! Overall Very disappointing experience! We purchased a car with cracked front windshield, which was discovered by us while we were still in process of purchasing the viehicle. Please, notice : we have purchased certified preowned 2020 car! Used car sales manager rudly informed us that they will "patch up the windshield in a week"!!! Rigth now I am driving a damaged car, compromising my kids and my own safety! More