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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,169 Reviews

1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

November 30, 2020

We purchased our Mercedes-Benz on Saturday. Atanas Petrov was great to work with. He was very knowledgeable and made the process very efficient. He walked us through all aspects of the vehicle and made certa More

by Mike N
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Nov 30, 2020 -

Mercedes-Benz of Chicago responded

Hi Mike, Thank you for allowing Atanas and our Mercedes-Benz of Chicago team the privilege to assist you during your quest for your beautiful Mercedes-Benz! Our team could not be more touched to have your genuine sediments & we are beyond grateful to consider you part of our Fletcher Jones family! Thank you for allowing us the opportunity to earn your business! With Sincere Gratitude, Your Friends and Family at Mercedes-Benz of Chicago

November 25, 2020

Atanas is the best by far. No questions we will be back for our next vehicle. The best experience in town, knowledge, honest, friendly. Thank you for all the help More

by williambabcock1011
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Nov 25, 2020 -

Mercedes-Benz of Chicago responded

Hello William, Thank you for the opportunity to assist you in finding the perfect Mercedes-Benz! We are truly flattered to have your authentic recommendations regarding Atanas and the great knowledge, honesty, and friendly demeaner he worked with through out your sales experience! Congratulations on your purchase! We hope you enjoy every mile! Warm Wishes, Your Friends and Family at Mercedes-Benz of Chicago

November 25, 2020

This is the best place to so business with and Atanas Petrov made sure we got the best custmer service. He is the most knowledgeable person regarding the Benz product and he made sure we got the best pri More

by TYRONE
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Nov 30, 2020 -

Mercedes-Benz of Chicago responded

Hello Tyrone, Thank you for your 5 star review! Our goal is to provide the best experience possible! We are so thrilled to read of the talented efforts and knowledge you were met with while working with Atanas finding the perfect Mercedes-Benz! Congratulations on your purchase! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

Nov 30, 2020 -

TYRONE responded

Thank for you for being so polite with every phone call we bugged you with Atanas you are a very good salesmen thank you for helping me make my wife happy with the GLE 350

November 23, 2020

The purchase of my new vehicle at Mercedes Benz of Chicago was very slick and great overall experience. The sales guys were also very attentive and quick to figure what I needed. Atanas understood my More

by Nenad
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov, Bertin Covarruvias
Nov 23, 2020 -

Mercedes-Benz of Chicago responded

Hello Nenad, Wow! This review made our day! The team at Mercedes-Benz of Chicago take guests feedback very seriously, and are truly pleased to know of the attention to details, knowledge & seamlessness Atanas executed through out your sales experience! We do our best to ensure all the needed information and details are presented to help our guests make informed decisions while searching for the perfect vehicle. Thank you for your the opportunity to earn business and wonderful recommendations! Congratulations our your purchase! We look forward to welcoming you back for all our your Mercedes-Benz needs! Best, Your Friends and Family at Mercedes-Benz of Chicago

November 23, 2020

One of the best car purchase experiences , thanks to Tetiana. Her professionalism, knowledge, friendliness and understanding of my car needs were impecable. She Pat full attention of timeliness. Commun More

by lar312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tetiana Shkirdan
Nov 23, 2020 -

Mercedes-Benz of Chicago responded

Hello, Our team was pleased to read that you found Tetiana & our dealership to be one of your best care buying experiences! We take great pride in serving our guests well and we are grateful to have earned your business! Thank you for complimenting Tetiana on her knowledge, impecableness , & friendly demeanor! Our team of experts look forward to welcoming you back for all of your Mercedes-Benz needs! Best Regards, Your Friends and Family at Mercedes-Benz of Chicago

November 19, 2020

Thank you so much for sending Roadside service so quickly on Monday. The serviceman was extremely helpful and polite. He was able to fix my tire More

by Fran
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Jordan
Nov 19, 2020 -

Mercedes-Benz of Chicago responded

Hello Fran, Thank you for the opportunity to serve you! The safety of our guests is our top priority and we are happy to know you are safe and from harms way. It is a true compliment to have your genuine feedback regarding their efforts attending to your tire concern and getting your back on the road safely! Please feel welcome to contact us anytime! Take Care, Your Friends and Family at Mercedes-Benz of Chicago

November 14, 2020

very much improved welcoming service.Erick is exceptional,I wouldn't choose any other service advisor.Car wash is working better now.Good idea to put benches inside service garage. More

by BabyGi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Nov 16, 2020 -

Mercedes-Benz of Chicago responded

Hi Babygi, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Mercedes-Benz of Chicago

November 13, 2020

Atanas is very patient, knowledgeable and professional, and really helped me out through a two month circle for ordering a new CLA 250, I really appreciate it~ More

by lishuo002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Nov 13, 2020 -

Mercedes-Benz of Chicago responded

Hello, Thank you for the 5 star rating and fantastic review! We are grateful to be a part of your quest for a new Mercedes! It is wonderful to read the helpful feedback regarding Atanas's helpful knowledge, patience and professional nature being a great compliment to the ordering process and your sales Experience. We can't wait to welcome you back and assist you with all of your Mercedes-Benz needs! Congratulations! Take Care, Your Friends and Family at Mercedes-Benz of Chicago

November 09, 2020

This is my third time working with MB of Chicago. Leon, Travis, Sam, Kelly, and Justine are great people to work with, would highly recommend these guys. More

by Seguni
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Doerr and Travis Yonn, Sam Tomaino , Leon Smith, Justine Edmundson
Nov 09, 2020 -

Mercedes-Benz of Chicago responded

Hello Seguni, The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding Leon, Travis, Sam, Kelly, & Justine and the many years you have worked with them. We are beyond grateful to have your continued loyalty and thrilled to know of your wonderful experience on the purchase of your 3rd Mercedes-Benz! Thank you for your genuine recommendations! We look forward to having you as part of our Fletcher Jones family for many years to come! With Much Gratitude, Your Friends and Family at Mercedes-Benz of Chicago

November 01, 2020

Thank you for keeping me updated throughout the entire process. I received daily updates and that made me feel very comfortable and up to date More

by krkruczek
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kyle Hunter
Nov 02, 2020 -

Mercedes-Benz of Chicago responded

Hello, It is a wonderful privilege to have your 5 star rating and recommendations regarding Kyle and his awesome level of service. Thank you for your business and the opportunity to serve you! We look forward to welcoming you back! Take Care, Your Friends and Family at Mercedes-Benz of Chicago

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