Back

Mercedes-Benz of Chicago

Chicago, IL

4.8
1,169 Reviews

1520 W. North Avenue

Chicago, IL

60642

Directions

By Type

Showing 1,169 reviews

December 24, 2020

There is a pleasure to say that always I received a very good service, the personal since the beginning treat you like a Gentleman. Thanks More

by DrLobo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Dec 29, 2020 -

Mercedes-Benz of Chicago responded

Hello Dr. Lobo, We appreciate your time in sharing your 5 star post with everyone! Helping you maintain your Mercedes-Benz is our top priority, and we're delighted to hear about your recent experience with Erik. Looking forward to many happy miles ahead! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

Dec 30, 2020 -

DrLobo responded

From the first service my Mercedes had and I met Erick, he became my favorite. He is very professional, has the knowledge of all the parts of the car, always you received very good recommendations and his treatment is very personal. Erick is a gentelman. thanks again Erick

December 22, 2020

5 Stars across the board! Atanas and Travis were extremely helpful throughout the process. I was experiencing a few bumps with trying to trade in my vehicle due to an awful loan. Travis and Atanas w More

by Jeremy Frierson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis , Atanas Petrov
Dec 22, 2020 -

Mercedes-Benz of Chicago responded

Hello Jeremy, It was a true pleasure working with you during the purchase of your new Mercedes-Benz. We are thrilled to be able to work along your side and ensure we could help with a successful purchase experience and thrilled to have you as part of our Fletcher Jones family! Thank you for your business and genuine recommendations! Congratulations on your purchase! We hope you enjoy every mile! Warm Wishes, Your Friends and Family at Mercedes-Benz of Chicago

December 20, 2020

Friendly and professional. Really explained the car since this is our first Benz. The whole transaction was smooth and friendly. We were treated with respect too. More

by faawilldefend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Ward
Dec 22, 2020 -

Mercedes-Benz of Chicago responded

Hello, Congratulations! We are so thrilled to have the opportunity to assist with the purchase of your first Mercedes-Benz! It is wonderful to know the team was able to provide a thorough review of vehicle with your and attend to your visit in a friendly and professional manner! We look forward to welcoming you back at your first scheduled maintenance visit! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

December 15, 2020

Love coming in to this place, they treat you like family.Lynn from the service department always take care of me and make sure I leave with a clean vehicle( from the sales to the service) More

by robbieyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn , Marcus Jones, Bertin Covarruvias
Dec 21, 2020 -

Mercedes-Benz of Chicago responded

Hi Robbie, Thank you for posting your 5 star review and mentioning Lynn and the genuine service she provides. It's wonderful reviews like yours that truly represent what we strive for everyday! Our entire service team appreciates your feedback! Thanks again, and we look forward to your next scheduled service with us. All the best, Kimberlee Camargo Reputation and Brand Ambassador

December 13, 2020

I would like to thank Atanas and Mercedes-Benz of Chicago for the most pleasant and easiest car purchasing experience ever! Atanas was very respectful of our time and made sure we were comfortable every ste More

by judithmgold
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Dec 14, 2020 -

Mercedes-Benz of Chicago responded

Hello Judith, Wow! Our team at Mercedes-Benz of Chicago is truly flattered to read your generous sediments for Atanas and our talented team! We take great pride in working with our guests to provided a pleasant and seamless purchase experience and so pleased to hear about yours! Thank you for your business and thoughtful recommendations! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

December 12, 2020

Jacob Avila (barn not listed below for some reason) was excellent. The whole staff was nice too. Quick turn around and no pressure applied. Just honest workmanship. I’ll definitely come back next time. Tha More

by Mxp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Peoples
Dec 14, 2020 -

Mercedes-Benz of Chicago responded

Hello, Thank you for sharing your wonderful 5-stars review with us and the online community. It is wonderful to have your feedback regarding Jacob and our fine team providing you a prompt and excellent level of service! We look forward to serving you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

December 07, 2020

Raul was a knowledgeable salesperson who was low key and helpful, making the experience of buying our new GLC 300 a positive one. His manager Lok was also helpful without being pushy. More

by MRK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Yonn, Lok Wong, Raul Valle
Dec 07, 2020 -

Mercedes-Benz of Chicago responded

Hello MRK, All of us at Mercedes-Benz of Chicago are truly grateful to have the opportunity to assist you during your quest for a new Mercedes-Benz! We take guest feedback to heart, and are truly pleased to know of the professional and helpful manner Raul executed throughout your sales experience! Congratulations on you purchase! Warm Wishes, Your Friends and Family at Mercedes-Benz of Chicago

December 05, 2020

Eric is the best in service center - been using him for 8 years and never disappointed. Outstanding! One of the reasons to buy a benz is the service. More

by tomcnels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Dec 07, 2020 -

Mercedes-Benz of Chicago responded

Hello, Thank you for your loyalty and taking the time to share your wonderful service working with Eric over the past 8 years! We are truly flattered to read that you found our dealership to be the best service center and one of the reason you choose the amazing Mercedes-Benz brand ! It is our greatest hope to continue this excitement throughout your ownership experience and every interaction you have with us. Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

December 02, 2020

Atanad is very friendly and nice , he help me a lot with the car I like . I m very happy with him thank so much More

by tonytoby1
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Dec 02, 2020 -

Mercedes-Benz of Chicago responded

Hi Tony, We all take great pride in serving our guest well and are thrilled to know that Atanas was at your side to ensure you had the ultimate car buying experience from beginning to end and beyond. Congratulations on your purchase and we hope you enjoy every mile! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

December 01, 2020

Great service Helpful and extremely patient. Workout a successful deal to accommodate buyer. Thoroughly explained the car’s new technology. Followed up to make we were completely satisfied with our pu More

by Alfon B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justine Edmundson, Tetiana Shkirdan
Dec 01, 2020 -

Mercedes-Benz of Chicago responded

Hello Alfon, All of us at Mercedes-Benz of Chicago absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that our talented team was able to assist you in helpful and patient manner to find the perfect deal! We look forward to providing you the same great service experience again at your first scheduled service visit! Congratulations on your purchase! Warm Regards, Your Friends and Family at Mercedes-Benz of Chicago

...
46
...