Mercedes-Benz of Chicago

I had an appointment with the sales person and the dealership and they were very prompt and prepared for my car buying experience! I would definitely recommend! dealership and they were very prompt and prepared for my car buying experience! I would definitely recommend! More

We had excellent service when looking for our new car. I would highly recommend this location. Great follow up and willing to go the extra mile to get us what we needed! would highly recommend this location. Great follow up and willing to go the extra mile to get us what we needed! More

Service/repairs were executed expeditiously and well. I would comment though that there should be separation of recommendations due to a checklist and recommendations due to necessary repairs. As a car own would comment though that there should be separation of recommendations due to a checklist and recommendations due to necessary repairs. As a car owner, the checklist is "one size fits all" and may not be appropriate for all cars particularly very low mileage cars. It would be appreciated if recommendations for repairs delineated necessary repairs based on first hand and immediate observation vs. repairs as dictated by a checklist. Kyle Hunter, my representative, was excellent. I am voting for him for President. I did not work with any individuals below so just marked randomly to end my review. More

I purchased a 2015 Lexus RX450H with extremely low mileage. Arenas answered all of my questions and was patient and helpful as I vacillated. The price was fair and the dealership was friendly and ef mileage. Arenas answered all of my questions and was patient and helpful as I vacillated. The price was fair and the dealership was friendly and efficient in processing the transaction. All in all, Atanas turned what is ordinarily an ordeal into a pleasant experience and I got a very clean and low mileage car in my price range. My only additional suggestion would be to shop around fir an extended warranty as I was able to purchase one at a cheaper price than offered by the dealership. More

Great buying experience!Very attentive to details and Great buying experience! Very attentive to details and customer Explained everything about the process and all options you have when buying a new c Great buying experience! Very attentive to details and customer Explained everything about the process and all options you have when buying a new car Great staff and fast buying process! More

Very helpful and accommodating made my experience easy. Really appreciate Atanas making sure if I needed any assistance or needed to help with my purchase to reach out. Really appreciate Atanas making sure if I needed any assistance or needed to help with my purchase to reach out. More

Great experience, my service advisor Chuck Benson communicated the progress of the work throughout the process. Work was completed in a timely manner. Would highly recommend this dealership. A+ communicated the progress of the work throughout the process. Work was completed in a timely manner. Would highly recommend this dealership. A+ More

This is the second vehicle we purchased with Lok. Customer and product knowledge is what we liked best. Bertin was great to work with also. Highly recommend these two. Customer and product knowledge is what we liked best. Bertin was great to work with also. Highly recommend these two. More

No one better !! Geoff Hults and his team of consummate professionals are the only Mercedes Benz Service Center that I would trust my Mercedes with. I am a very difficult person to keep happy. I own multip professionals are the only Mercedes Benz Service Center that I would trust my Mercedes with. I am a very difficult person to keep happy. I own multiple Mercedes. They have never done any service without my authorization. The tech has always explained to me in person what does and does not need to be repaired. And when. The hand wash is amazing. Especially if you are not too cheap to tip. The cars are always returned clean and without damage. The facility is “State of the Art”. A very safe place to send your wives and children if you cannot go yourself. Plenty of television monitors, high end leather seating and a small cafe inside as well. This is NOT your typical mechanics shop on Elston Avenue. I would strongly recommend this service Center to anyone who can truly afford and understands just what a Mercedes Benz is. More

Service was great. Quick and easy. The coffee is great and the option for vending machines is great when sitting around waiting for your car. and the option for vending machines is great when sitting around waiting for your car. More