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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,169 Reviews

1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

February 23, 2021

Kyle did a great job in making sure that my car was taken care of and they found something that was unexpected but easily remedied. Thank you. More

by Goldman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Hunter
Feb 23, 2021 -

Mercedes-Benz of Chicago responded

Hello, We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that Kyle was able to assist you in a swift and communicative manner, ensuring all concerns were attended too! We look forward to providing you the same great service experience again at your next scheduled visit! Warmest regards, Your Friends and Family at Mercedes-Benz of Chicago

February 22, 2021

Atanas Is trustworthy dependable and a team player and a five star salesman I highly recommend him... Travis in the finance department he’s very patient confident he’s the best..... More

by Tenille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis In the finance department, Atanas Petrov
Feb 23, 2021 -

Mercedes-Benz of Chicago responded

Hello Tenille, We are honored to receive your raving review and appreciate you complementing our level of service! The team at Mercedes-Benz of Chicago is driven to ensure every new vehicle purchase is exciting and memorable! Atanas and Travis truly appreciate the opportunity to work with you during your vehicle search. Congratulations on your purchase! Best, Your Friends and Family at Mercedes-Benz of Chicago

February 21, 2021

Thanks to Mercedes-Benz Of Chicago & Atanas Petrov, my wife and I have a new, beautiful Mercedes! Great experience - and we couldn't have done it without their help. Thanks so much! More

by matthewjosephnye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Feb 23, 2021 -

Mercedes-Benz of Chicago responded

Hello, Thank you for allowing Atanas and our team at Mercedes-Benz Of Chicago the privilege to assist you during your quest for your beautiful new Mercedes-Benz! Our team could not be more touched to have your genuine sediments regarding the amazing efforts Atanas put forth to see that you & your wife found the perfect vehicle! Thank you for allowing us the opportunity to earn your business and 5 star recommendations! Congratulations on your purchase! With Sincere Gratitude, Your Friends and Family at Mercedes-Benz of Chicago

February 20, 2021

Great customer service. Attentive to clients’ needs for service and time. Thorough approach to vehicle inspection. Great follow-up. Very responsive to time-crunched need, More

by Tayfun Tuzun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Feb 22, 2021 -

Mercedes-Benz of Chicago responded

Hello, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Mercedes-Benz of Chicago

February 20, 2021

This was my first time using you guys and I was truly impressed and pleased with everything. I will be coming in for all of my future services for my GLE More

by rbake510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Peoples
Feb 22, 2021 -

Mercedes-Benz of Chicago responded

Hello, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Mercedes-Benz of Chicago

February 17, 2021

Great experience!! Atanas was very pleasant, professional and extremely knowledgeable about the car. He made the experience very smooth and seamless. We are very grateful to him. Thank you. More

by Dotun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Feb 18, 2021 -

Mercedes-Benz of Chicago responded

Hello Dotun, We are truly honored to have your kind sediments and five star recommendations for Atanas! Thank you for allowing us the opportunity to work with you during your recent vehicle search and thrilled to welcome you to our Fletcher Jones family! Congratulations on your purchase! Enjoy! Warm Regards, Your Friends and Family at Mercedes-Benz of Chicago

February 15, 2021

Got there earlier than schedule, however Joel and the team provided exceptionally professional service. Thankfully we had no issues. Always nice people to do business with. More

by veronica3539
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Jordan, Joel Vereen
Feb 16, 2021 -

Mercedes-Benz of Chicago responded

Hello Veronica, We all take great pride in serving our guest well and are thrilled to know that Joel and the team were at your side to ensure you had and exceptional and professional experience from beginning to end! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Please feel welcome to contact us anytime! Sincere Wishes, Your Friends and Family at Mercedes-Benz of Chicago

February 13, 2021

Great experience buying our new and first Mercedes. Atanas, our sales associate, made the process easy and enjoyable. When getting our next Mercedes we will be back thanks to the experience we had. More

by brifree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Feb 16, 2021 -

Mercedes-Benz of Chicago responded

Hi, Thank you for your business and allowing Atanas the opportunity to assist you during your quest for a new Mercedes-Benz! Seeing that our guests are provided with the highest level of service and care is our top priority and truly elated to read your thoughtful sediments for Atanas and our wonderful sales team! Congratulations on your purchase! We hope you enjoy every mile! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

February 06, 2021

I came from Colorado to buy a sprinter van. They made it so easy. I would come back and to buy another vehicle from them. More

by Leroydampier
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Feb 07, 2021 -

Mercedes-Benz of Chicago responded

Hello, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit. Best, Your Friends and Family at Mercedes-Benz of Chicago

February 06, 2021

I normally always, only deal w/Melvin Peoples. However, he was unexpectedly unavailable, & Jesus stepped in & treated me like an old friend. He took care of my car w/o me feeling like the bill was being p More

by kmriley2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Roman
Feb 07, 2021 -

Mercedes-Benz of Chicago responded

Hello, Thank you for choosing Fletcher Jones Audi. Our team is delighted to hear about your exceptional service visit with Jesus. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Chicago

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