Mercedes-Benz of Chicago

Justine is an exceptional warm and knowledgeable prefessional about the product. It was a pleasure to work with her through the process. She provided prompt services every time I requested. Than prefessional about the product. It was a pleasure to work with her through the process. She provided prompt services every time I requested. Thank you, Justine and MB. More

Erick McGregor is professional, can multi-task and handled the situation. I appreciate the hard work with your service team provided. I felt safe in the waiting area, but I would have liked to see handled the situation. I appreciate the hard work with your service team provided. I felt safe in the waiting area, but I would have liked to see more cleaning. I was there for 90 minutes and many people moving around and not one time did I see any tables or chairs being wiped down after someone left the chair. I ended up sitting outside. Thank you. More

Atanas was very helpful through out my visit. He was able to answer all my questions and took the time to go on some test drives with me so I could get a better feel for the different cars. to answer all my questions and took the time to go on some test drives with me so I could get a better feel for the different cars. More

Jaime and Atanas were great. I didn’t think I was going to buy a brand new Mercedes yesterday but Jaime worked out a deal with finance that I couldn’t refuse. Atanas taught me how to work my new space ship to buy a brand new Mercedes yesterday but Jaime worked out a deal with finance that I couldn’t refuse. Atanas taught me how to work my new space ship and even the finance manager, Travis, made buying a car feel like catching up with an old friend. Loved the team work on the floor. More

We found Atanas online and we scheduled appointment with him directly. We didn't go to buy a car, but after the consultation we were convinced that we want to buy a car from Atanas. The best consultant eve him directly. We didn't go to buy a car, but after the consultation we were convinced that we want to buy a car from Atanas. The best consultant ever More

Great service. Erick McGregor is the best! He is polite, efficient and very knowledgeable. The service center is clean and comfortable. Everyone was wearing masks and social distancing. efficient and very knowledgeable. The service center is clean and comfortable. Everyone was wearing masks and social distancing. More

Enjoyed working with the team who made the process efficient and simple. Justine was great to work with and I felt like I could come back with any additional questions or concerns efficient and simple. Justine was great to work with and I felt like I could come back with any additional questions or concerns More

I appreciate the friendly staff and A+ customer service. I also appreciate the comfortable surroundings. So far, taking my car in for service has been a pleasant experience. I also appreciate the comfortable surroundings. So far, taking my car in for service has been a pleasant experience. More

Eric was outstanding. He was very responsive and informative. He kept me abreast of everything as my vehicle was in the shop for 2wks. When it was time for pick up, the car was already prepped and r informative. He kept me abreast of everything as my vehicle was in the shop for 2wks. When it was time for pick up, the car was already prepped and ready to go. All I had to do was pay. I was in and out in under 15minutes which was helpful as I came over my lunch break. This was by far my best experience at this location. More

Erick is the absolute A#1 best! He even helped me transfer my belongings from the loaner to my car. Above and beyond as always. A+++++ transfer my belongings from the loaner to my car. Above and beyond as always. A+++++ More