Mercedes-Benz of Chicago

Drive from Michigan for all my Mercedes service work. We’ll worth the travel, always a great job! We’ll worth the travel, always a great job! More

Excellent service from my service representative, Mr. Juan Vargas. He did a great job, and I was very impressed. Juan Vargas. He did a great job, and I was very impressed. More

The Team at Mercedes-Benz of Chicago service facility is by far a superior organization. The certified technicians are very skillful and were able to solve my complex problem with ease. The Advisor was extr by far a superior organization. The certified technicians are very skillful and were able to solve my complex problem with ease. The Advisor was extremely helpful and kept me up-to-date throughout my visit. Even the Service Managers checked in with me during my visit. If you are in the downtown area, this is the place to go! Thanks to all! More

Great customer service very friendly staff from the time I entered till the time I left would definitely recommend! I entered till the time I left would definitely recommend! More

Jonna was so kind and willing to help in an area that wasn’t her usual spot. wasn’t her usual spot. More

Atanas and Raul were very helpful in getting me into a new GLC. Their efforts were greatly appreciated - they went above and beyond to ensure I was happy with the agreement we reached. new GLC. Their efforts were greatly appreciated - they went above and beyond to ensure I was happy with the agreement we reached. More

Joanna Davila &Steven Sepulveda are great ! ! Joanna made me feel comfortable and explained everything I need to know about the cars we looked at. Joanna made sure I was comfortable with my deci ! Joanna made me feel comfortable and explained everything I need to know about the cars we looked at. Joanna made sure I was comfortable with my decision on the car and made it work for me! Joanna was not pushing me into making a decision and spent time with me to work with what I am comfortable with. Steven Sepulveda was great & so kind ! He encouraged me to come in the dealership to see what they can do as putting me in a great car! I explained to Steven that I was discouraged and maybe change my mind before I came in, but he encouraged me to come in so they can see what they can do for me as far as getting a new car. I was 100% satisfied with the customer service representatives. I will definitely recommend this dealership to others as well because I never ran into such smooth process. This is my first time dealing with representatives at a dealership that care to work with me and listen to what my concerns were. I’m a happy first time customer :D More

Obi is an extremely courteous and professional young man. He educated me on vehicles that’s better suited for my lifestyle. Which lead to me saving a few dollars. Thanks Obi, you rock!!! He educated me on vehicles that’s better suited for my lifestyle. Which lead to me saving a few dollars. Thanks Obi, you rock!!! More

Sam gave us the most amazing attention. We recommend him highly. We were looking at the newest all electric vehicles. We had never driven one before. Sam was an excellent teacher! Very kn We recommend him highly. We were looking at the newest all electric vehicles. We had never driven one before. Sam was an excellent teacher! Very knowledgeable! Very good communicator too! Fletcher Jones is a great organization! Can’t say enough! 5 STARS + More

excellent service, always looking for adapted solutions to our requirements. I will recomend to everyone to our requirements. I will recomend to everyone More