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Mercedes-Benz of Chicago
Chicago, IL
1,169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,169 reviews
May 11, 2021
Loved working with Bertin. Everyone was super friendly and kind. I did not get the dealership yuck vibe here. Straight-forward. No xxxxxxxx here. LOVED. and kind. I did not get the dealership yuck vibe here. Straight-forward. No xxxxxxxx here. LOVED. More
by micheleunderwood
Employees Worked With
Bertin Covarruvias
May 10, 2021
As always the experience was excellent from beginning to end. As always also, visiting Mercedes for service is always wildly expensive, but I suppose we get what we pay for. end. As always also, visiting Mercedes for service is always wildly expensive, but I suppose we get what we pay for. More
by paul t
Employees Worked With
Erick McGregor
May 08, 2021
Well I was received with a warm greeting and also was helped tremendously. Bertie was very attentive and always helped. I recommend definitely recommend him, great salesmanship!!! helped tremendously. Bertie was very attentive and always helped. I recommend definitely recommend him, great salesmanship!!! More
by ddavis433
Employees Worked With
Bertin Covarruvias
May 08, 2021
It was a seamless and easy experience. Everyone was helpful and responsive. I would highly recommend to others who are considering purchasing a new car. helpful and responsive. I would highly recommend to others who are considering purchasing a new car. More
by Jennifer
Employees Worked With
Raul Valle
May 04, 2021
I love this dealership. Everyone I met was very friendly, Joshua did a great job on getting my car fixed in a timely manner. All went smoothly. Thank you! friendly, Joshua did a great job on getting my car fixed in a timely manner. All went smoothly. Thank you! More
by Lindaoc59
Employees Worked With
Joshua Elliott
May 01, 2021
Melvin is excellent. It took a week to complete, which was frustrating, but Melvin stayed on top of it. Car was returned looked great. The repairs were don to the sun roof but now I have an air sound in was frustrating, but Melvin stayed on top of it. Car was returned looked great. The repairs were don to the sun roof but now I have an air sound in the sun roof. Apparently it is not adjusted properly. A short test drive with the radio off would have detected it. I will get it fixed next time I come in. More
by Bolgerlaw
Employees Worked With
Melvin Peoples
May 01, 2021
Excellent service, although I had serious issues with the cost of replacement for lost key ($902) and additional $200 cost for programming it. Yikes indeed! cost of replacement for lost key ($902) and additional $200 cost for programming it. Yikes indeed! More
by Christine L
Employees Worked With
Jacob
April 26, 2021
Marcus Jones was a pleasure to work with, he got me in out in a timely manner! Everything was explained thoroughly! Thank you for a pleasant experience! out in a timely manner! Everything was explained thoroughly! Thank you for a pleasant experience! More
by Star429
Employees Worked With
Marcus Jones
April 26, 2021
Atanas and the whole staff including Travis from financial were amazing to work with! I would recommend Atanas and Mercedes of Chicago to anyone in search of their dream car. They made a usually str financial were amazing to work with! I would recommend Atanas and Mercedes of Chicago to anyone in search of their dream car. They made a usually stressful process enjoyable. More
by mpaulis08
Employees Worked With
Travis (finance), Atanas Petrov
